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Barceló Maya Palace - All Inclusive

4.5 star property
4.5-star beachfront property with 3 outdoor pools

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Photo gallery for Barceló Maya Palace - All Inclusive

3 outdoor pools, sun loungers
Gazebo
Free daily buffet breakfast
Private beach, white sand, beach towels, scuba diving
Reception

Popular amenities

Explore the area

Map
Cta Chetumal Puerto Juarez KM 266.3, Xpu-Ha, QROO, 77750
  • Ecopark Kantun Chi
    ‪13 min walk‬
  • Cenote Azul
    ‪2 min drive‬
  • Puerto Aventuras Marina
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Junior Room

Free minibar, in-room safe, desk, blackout drapes

Junior Room

8.4 out of 10
Very good
(214 reviews)
  • 484 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Pool View (Premium Level)

Junior Suite, Pool View (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Pool View (Premium Level)

9.0 out of 10
Wonderful
(15 reviews)
  • 484 sq ft
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Premium Level)

Junior Suite, Oceanfront (Premium Level) | Free minibar, in-room safe, desk, blackout drapes

Junior Suite, Oceanfront (Premium Level)

8.6 out of 10
Excellent
(19 reviews)
  • 484 sq ft
  • Ocean view
  • Sleeps 5
  • 1 King Bed OR 2 Double Beds

About the neighborhood

Xpu-Ha

Beachfront retreat .Within a 5-minute walk of the property, you'll find Xpu-ha Beach and Oasis Beach. Cenote Cristalino and Ecopark Kantun Chi are also within 2 miles (3 km).

What's nearby

  • Ecopark Kantun Chi - 13 min walk - 0.7 miles
  • Cenote Azul - 2 min drive - 1.1 miles
  • Puerto Aventuras Golf Club - 2 min drive - 1.8 miles
  • Puerto Aventuras Marina - 3 min drive - 2.0 miles
  • Dolphin Discovery - 4 min drive - 2.2 miles

Getting around

  • Cancun Intl. Airport (CUN) - 64 min drive

Restaurants

  • ‪Mirador Buffet - ‬8 min walk
  • ‪Carey Lobby Bar - ‬8 min walk
  • ‪Palmeras - ‬8 min walk
  • ‪Tokyo - ‬9 min walk
  • ‪Bar Mojado Beach - ‬16 min walk

About this property

Barceló Maya Palace - All Inclusive

4.5-star beachfront property with 3 outdoor pools
Barceló Maya Palace - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to smell the salt air and watch the ocean waves from the white sand beach. At Barceló Maya Palace - All Inclusive you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available daily. There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers a water park (surcharge), a complimentary children's club, and a children's pool. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Xpu-Ha property is smoke free.

  • 756 guestrooms or units
  • 3 levels
  • 6 dining venues
  • 2 bars by the pool
  • 4 bars or lounges
  • Meeting rooms
  • 2347 sq ft of conference space
  • 218 sq m of conference space
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Swim-up bar
Barceló Maya Palace - All Inclusive offers 756 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

U-Spa has 20 treatment rooms. Services include deep-tissue massages, Swedish massages, facials, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Languages

English, Spanish

Similar properties

Aerial view

Barceló Maya Colonial - All Inclusive

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.2 out of 5, Very Good, 1,002 reviews
$194 nightly
The price is $237
Aug 4 - Aug 5
Total includes taxes and fees
Barceló Maya Colonial - All Inclusive

Property amenities

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 poolside bars
  • 4 bars/lounges
  • 6 restaurants
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Nightclub
  • Outdoor pool (guest access)
  • Piano
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Volleyball
  • Water park
  • Waterslide
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló Maya Palace - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.74 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 278 per vehicle (roundtrip, maximum occupancy 7)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.

This property enforces a strict dress code in Specialty restaurants.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive Barcelo Maya Palace Deluxe
Barcelo Maya Palace Deluxe
Barceló Maya Palace All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Xpu-Ha
Barcelo Maya Palace Deluxe Xpu-Ha
Barcelo Palace Maya Deluxe
Maya Barcelo Palace
Maya Palace Barcelo
Maya Palace Deluxe All Inclusive
Palace Barcelo
Barcelo Maya Palace Deluxe All Inclusive Hotel Xpu-Ha
Barcelo Maya Palace Deluxe All Inclusive Hotel
Barcelo Maya Palace All Inclusive Xpu-Ha
Barceló Maya Palace All Inclusive Xpu-Ha
Barcelo Maya Palace Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property Xpu-Ha
Barceló Maya Palace All Inclusive All-inclusive property
Barceló Maya Inclusive XpuHa
Barcelo Maya Inclusive Xpu Ha
Barceló Maya Palace - All Inclusive Xpu-Ha
Barceló Maya Palace - All Inclusive All-inclusive property

Frequently asked questions

How close is Barceló Maya Palace - All Inclusive to the airport?

Barceló Maya Palace - All Inclusive is 25.8 mi (261-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Barceló Maya Palace - All Inclusive?

As of Jul 30, 2025, prices found for a 1-night stay for 2 adults at Barceló Maya Palace - All Inclusive on Aug 26, 2025 start from $210.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Barceló Maya Palace - All Inclusive have an airport shuttle?

Barceló Maya Palace - All Inclusive offers an airport shuttle 24 hours a day, at scheduled times, for a charge of USD 278 per vehicle, roundtrip.

How close is Barceló Maya Palace - All Inclusive to the beach?

This property is on a private beach. Don't forget your sunscreen!

Does Barceló Maya Palace - All Inclusive offer free breakfast?

Barceló Maya Palace - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Barceló Maya Palace - All Inclusive?

No, there is no casino at this property.

What time is check-in at Barceló Maya Palace - All Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Barceló Maya Palace - All Inclusive?

This property offers free self parking.

Does Barceló Maya Palace - All Inclusive have a pool?

Barceló Maya Palace - All Inclusive features 3 outdoor pools and a children's pool.

Does Barceló Maya Palace - All Inclusive have a restaurant?

Barceló Maya Palace - All Inclusive is home to Mirador, which features international cuisine.

Does Barceló Maya Palace - All Inclusive have a spa?

Pamper yourself with a day at U-Spa, where you can enjoy massages, facials, and body treatments.

How close is Barceló Maya Palace - All Inclusive to downtown Xpu-Ha?

Barceló Maya Palace - All Inclusive is 1.4 mi away from Xpu-Ha.

Barceló Maya Palace - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1207 out of 1884 reviews
Rating 8 - Good. 399 out of 1884 reviews
Rating 6 - Okay. 156 out of 1884 reviews
Rating 4 - Poor. 65 out of 1884 reviews
Rating 2 - Terrible. 57 out of 1884 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jared Michael

Liked: Cleanliness, staff & service, property conditions & facilities
There were plenty of things to do and everyone was so friendly
Stayed 6 nights in Jul 2025

8/10 Good

Dale

Traveled with family
No umbrellas at the pool but overall great hotel.
Stayed 7 nights in Jun 2025

8/10 Good

Dale

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great service and nice hotel , would stay again. Only feedback would to have more umbrellas for shade. So many people were fighting for shades chairs it became a bit chaotic and we saw a few fights. A minor point for our overall visit, but something this hotel should bring. UMBRELLAS!
Stayed 7 nights in Jun 2025

10/10 Excellent

Ruben

Stayed 7 nights in May 2025

10/10 Excellent

Ruben

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great property The only problem is in buffet areas leading to outdoor dining Saw several people slide and a couple fall when entering inside dining area There should be a carpet or some abrasive material to help stop the potential falls
Stayed 7 nights in May 2025

10/10 Excellent

Lilian, North Bay Village

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es increíble, lindo... la play es lindíssima... la comida es espectacular! En los restaurantes para la cena la comida es deliciosa!! Super recomiendo a todoss!!
Stayed 7 nights in Apr 2025

10/10 Excellent

Farooq Ahmed

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun!
Stayed 7 nights in Apr 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ttttt
Stayed 7 nights in Apr 2025

10/10 Excellent

alexa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Preet Sachinee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort was top notch. The staff was friendly and welcoming. The food at the buffet was repetitive but delicious none the less. The rooms were well maintained, minor upgrades required. Loved the experience alltogether and I would definitely go again!
Stayed 3 nights in Apr 2025

10/10 Excellent

Haley

Liked: Property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Steven Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort but the food isn’t good. The buffet food just isn’t what you’d expect from a 5 star resort. We went to La Brasserie dining restaurant which was superb but La Fuente restaurant was poor. I ordered the traditional paella and it was just yellow rice topped with shrimp. And the shrimp had no taste.
Stayed 8 nights in Apr 2025

10/10 Excellent

Tania Lizzette

Stayed 7 nights in Apr 2025

10/10 Excellent

Iryna Viktorivna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family loves this place, everything was amazing
Stayed 7 nights in Apr 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the restaurants and the beautiful seaside walking paths. The whole resort was extremely well-maintained and clean, and the service everywhere was excellent. I will definitely be back soon.
Stayed 7 nights in Apr 2025

10/10 Excellent

Glenn Ray

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at many resorts along the Mayan Riviera in the past 20 years and this is easily in our top 3. Would definitely come back. Pool, Beach, and food were great. This is an extremely large resort (actually 6 resorts combined). The bus was OK to get around but would prefer they also add carts as wait times were sometimes fairly long. Had VIP access which IMO should include more free or greatly reduced activity charges like for the water park, bowling, or go carts instead of having to pay extra for them.
Stayed 5 nights in Apr 2025

2/10 Terrible

Alex

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Worst place we have ever stayed. The staff at the front desk are so incompetent. They took two hours to check us in with screaming kids. There are tons of hidden extras fees. There is no transportation included from the airport. The food was never fresh. The entertainment was TERRIBLE or non-existent and there were zero activities for kids besides the pool.
Stayed 7 nights in Apr 2025

8/10 Good

Scott

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was great! One of the best I have been to and would highly recommend. Only downside was that people would wake up in the middle of the night and put towels on the chairs so that they were already all reserved before 6am.
Stayed 7 nights in Mar 2025

6/10 Okay

Lydia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty nice
Stayed 3 nights in Apr 2025

10/10 Excellent

Lynsey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Lots of things to do and see. Abundant wildlife, turtles, deer, iguanas, coati and agouti. Food was excellent! We loved the seafood restaurant the best.
Stayed 6 nights in Apr 2025

8/10 Good

Mohammed

Stayed 6 nights in Apr 2025

8/10 Good

Leon

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the 3rd time staying at Barcelo Maya, but will probably be the last. The beach & pools are fantastic. The room (this time at the Palace) was good, not quite as nice as the Riviera. Drinks at the pool were below average (very syrup-y, didnt use real juice in most drinks). Ok if you only drink beer (not us). My main disappointment was the quality of the food. Food at the buffetts was rarely hot, lacked flavor to just bad tasting altogether. This resort has plenty of dessert options, unfortunately very few were any good. Got worst case of food poisoning after dinner one night, & spent the next day and a half in bed. Not how I wanted to spend my vacation. Another guy in our group also got food poisoning. While I absolutely love the beach and pools at this resort (and highly recommend the rooms at the Riviera), the god-awful food will be the reason I stick with Xcaret next time I come to Mexico.
Stayed 7 nights in Apr 2025

10/10 Excellent

Meredith, Everett

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can't wait to go back! Fantastic pools with waterslides that the kids loved because they were nice and fast! Amazing snorkeling right off the beach with turtles and fish! Great buffets that even had a vegetarian section (yay!). We also appreciated the Coral Grill buffet that was open when the others were closed. Our room and bathroom were very spacious, and we valued all the bottled water. The a la carte restaurants for the most part weren't really a good match for us, except for the Tokyo teppanyaki restaurant. Quote from our 10 year old daughter: "best meal of the trip!" Not only was it entertaining, but the food was phenomenal! Terrific tofu! (be sure to reserve early to get a spot during your stay, and they do enforce the dress code for adults) The nightly entertainment was fun, and my daughter especially was a fan of the kids karaoke. (be sure to get there 15-20 minutes early so you can score a spot to sing) The breadth of options you have access to across all the Barcelo Maya resort is a plus (be sure to bring your walking shoes so you can cover the distances unless you want to wait for the complimentary resort bus)
Stayed 9 nights in Apr 2025

8/10 Good

Cody Alan

Stayed 11 nights in Apr 2025

10/10 Excellent

Elnata

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and many options
Stayed 5 nights in Apr 2025