6/10 Aceptable
Christy W.
24 mar. 2025
Le gustó: Limpieza
Luxury is a loose term
We love staying at Trailhead Lodge. We come every year. This condo is marketed as "Luxury" and I think this was the least luxurious condo we have ever stayed in. While the decorations were nice, the following is why we think it is a good condo. Not great and not luxurious. The toaster only toasts one side of the bread. Although it says it sleeps 10, which it does, there is only seating for 6 in the small family room. We had 9 people and we all couldn't be together in the same space. The kitchen was nice. The shower in the master bath could use some detailed attention. When we had issues with a parking pass and the key card to enter the hot tub, it took almost 3 days to get them to rectify the situation.I believe the management company is in another country for this condo. Every time we spoke to them, they pretended they were local but when we asked questions about where in town we could pick up the passes they had not delivered they just kept saying across town. I have always dealt with the owner and or the local management company and I didn't feel like the service was what it use to be.A fantastic neighborhood to stay in. I will not rent this condo again when we return next season.
Christy W.
Se hospedó 7 noches en marzo de 2025