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Red Roof Inn Rochester - Henrietta

2.0 star property
Hotel near Veterans Memorial Park in Henrietta

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Photo gallery for Red Roof Inn Rochester - Henrietta

In-room safe, blackout drapes, free cribs/infant beds, free WiFi
Reception
Electric vehicle charging station
Exterior
Laundry room

Reviews

5.4 out of 10

Popular amenities

  • Laundry
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View in a map
4820 W Henrietta Road, Henrietta, NY, 14467
  • Marketplace Mall
    ‪4 min drive‬
  • Rochester Institute of Technology
    ‪7 min drive‬
  • University of Rochester
    ‪9 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Superior Room, 2 Double Beds (Smoke Free)

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

In-room safe, blackout drapes, free cribs/infant beds, free WiFi

Deluxe Room, 1 King Bed (Smoke Free)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Henrietta

In Henrietta .You'll find Veterans Memorial Park and Marketplace Mall within 3 miles (5 km) of this hotel. Also, Fair and Expo Center is within 3 miles (5 km) and Cinemark Movies 10 is within 6 miles (10 km).

What's nearby

  • Marketplace Mall - 4 min drive - 2.7 miles
  • Tim Hortons Iceplex - 5 min drive - 4.5 miles
  • Rochester Institute of Technology - 7 min drive - 3.2 miles
  • University of Rochester - 9 min drive - 7.6 miles
  • Strong Memorial Hospital - 10 min drive - 7.6 miles

Getting around

  • Rochester Station - 20 min drive
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Berlin's Halal Doner - ‬2 min drive
  • ‪Dave & Buster's - ‬4 min drive
  • ‪Taco Bell - ‬11 min walk
  • ‪Cracker Barrel - ‬4 min drive

About this property

Red Roof Inn Rochester - Henrietta

Hotel near Veterans Memorial Park in Henrietta
As a guest of Red Roof Inn Rochester - Henrietta, you'll find a vending machine, coffee/tea in a common area, and laundry facilities. WiFi is free in public spaces. Red Roof Inn Rochester - Henrietta also features express check-in, express check-out, and a front-desk safe. Limited free parking is available on a first-come, first-served basis.

This Henrietta hotel is smoke free.

  • 108 guestrooms or units
  • 2 levels
  • Charging station for electric cars
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • ATM
  • No smoking on site
Red Roof Inn Rochester - Henrietta offers 108 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided daily.

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  • Air conditioning
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 4 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, and cash.

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Red Roof Inn Henrietta
Red Roof Inn Rochester
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester Hotel
Red Roof Inn Rochester Hotel Henrietta
Rochester Red Roof Inn
Red Roof Inn Rochester Henrietta Hotel Henrietta
Red Roof Inn Rochester Henrietta Motel
Red Roof Inn Rochester Motel
Henrietta Red Roof Inn
Red Roof Rochester Henrietta
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester - Henrietta Hotel
Red Roof Inn Rochester - Henrietta Henrietta
Red Roof Inn Rochester - Henrietta Hotel Henrietta

Frequently asked questions

How close is Red Roof Inn Rochester - Henrietta to the airport?

Red Roof Inn Rochester - Henrietta is 7.5 mi (12-min drive) away from the Greater Rochester Intl. Airport (ROC) airport, the closest popular airport to the property.

How much does it cost to stay at Red Roof Inn Rochester - Henrietta?

As of Sep 22, 2025, prices found for a 1-night stay for 2 adults at Red Roof Inn Rochester - Henrietta on Sep 23, 2025 start from $78.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Red Roof Inn Rochester - Henrietta have an airport shuttle?

Airport shuttle services are not available at Red Roof Inn Rochester - Henrietta.

Does Red Roof Inn Rochester - Henrietta offer free breakfast?

Red Roof Inn Rochester - Henrietta does not offer free breakfast.

Is there a casino at Red Roof Inn Rochester - Henrietta?

No, there is no casino at this hotel.

What time is check-in at Red Roof Inn Rochester - Henrietta?

Check-in begins at 3:00 PM.

Is there free parking at Red Roof Inn Rochester - Henrietta?

This hotel offers free self parking.

Does Red Roof Inn Rochester - Henrietta have a pool?

Red Roof Inn Rochester - Henrietta does not have a pool.

Does Red Roof Inn Rochester - Henrietta have a spa?

There are no spa services available at this hotel.

How close is Red Roof Inn Rochester - Henrietta to downtown Henrietta?

Red Roof Inn Rochester - Henrietta is 0.9 mi away from Henrietta.

Reviews

Red Roof Inn Rochester - Henrietta Reviews

5.4

5.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

5.6/10

Eco-friendliness
Rating 10 - Excellent. 204 out of 1016 reviews
Rating 8 - Good. 118 out of 1016 reviews
Rating 6 - Okay. 171 out of 1016 reviews
Rating 4 - Poor. 192 out of 1016 reviews
Rating 2 - Terrible. 331 out of 1016 reviews

Reviews

2/10 Terrible

Rachel

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
Hands down the worst hotel experience I've ever had. I've stayed in dozens of hotels in my lifetime and I have never experienced a place as bad as this one. The room stinks and the customer service is horrible. When my fiance went to the front desk to ask for a plunger because our room came with a clogged toilet, we were not offered a plunger, or a room change. The girl he spoke to literally said she "didn't f$+@(ing care" about the toilet being clogged.
Stayed 1 night in May 2025

6/10 Okay

kali

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
i have seen and killed bed bugs in two of the rooms i have stayed in so far.
Stayed 1 night in Jun 2025

6/10 Okay

Zebrell

Disliked: Staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It wasnt clean like at all. The mattress cover was stained and gross as well ans the pillows under the pillow cases. The toilet was gross. The trach cans were all full with trash all over the ground. Every where else was booked had no choice but to stay. Not to metion there was slim to no ac we had to door dash a fan and even then was so hot and stuffy we could barley sleep.
Stayed 1 night in Jun 2025

4/10 Poor

JAIME

Stayed 1 night in Jun 2025

6/10 Okay

CALVIN

A
Stayed 1 night in Jun 2025

4/10 Poor

Becky

Traveled with family
Disliked: Cleanliness, property conditions & facilities
I've stayed in multiple red roof inns before and never had a problem, but this was one was dirty, had a strange smell, and was overall not worth my money. We learned on check in that it was an "independently run" red roof so I assume that is to blame for the difference between other RRI's I have stayed in in the past. If we were staying for any longer than one night, I would have asked for a refund and found somewhere else to stay. but for one night, the beds were decently comfortable and we only needed a place to sleep during our pitstop.
Stayed 1 night in Jun 2025

2/10 Terrible

JEFFREY

Stayed 2 nights in Jun 2025

4/10 Poor

RODERICK

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
The beedings seemed unchanged, with after smell. Them room, AC floor entrance rug smell mushy/moldy. But the staff are very nice.
Stayed 1 night in Jun 2025

6/10 Okay

Michelle

Traveled with family
Disliked: Property conditions & facilities
The
Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael, Rochester

Stayed 2 nights in May 2025

10/10 Excellent

Carmen

Liked: Cleanliness
Very good place to stay
Stayed 2 nights in Jun 2025

10/10 Excellent

Theresa

Stayed 2 nights in Jun 2025

2/10 Terrible

Hristo

Disliked: Cleanliness, property conditions & facilities
dilapidated hotel, left immediately
Stayed 1 night in Jun 2025

4/10 Poor

James

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a complete dump. Everything is dirty or broken!!!
Stayed 1 night in Jun 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fast and easy check in
Stayed 2 nights in Mar 2025

10/10 Excellent

asem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Edwin

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
nothing
Stayed 1 night in Jun 2025

2/10 Terrible

Dennis Robert

Traveled with partner
Very disappointed to say the least. Exposed outlet wires. The outlet cover was laying on the floor. Pet odor in room. TV didn’t work in the 2 different rooms we were given. We couldn’t change the channels with the remote in the first room so they moved us to a second room. In the second room we could change the channels but couldn’t hear it because the volume adjustment didn’t work. Told we had to use the one set of towels provided for showers the WHOLE week we were there. Yuck!!! No cleaning service the whole week. There was a gap at the bottom of the door so critters could very easily get into our room. We heard the person in the next room every time he coughed AND we actually heard that person snoring too. Really had an unpleasant stay. Would NOT recommend you stay here.
Stayed 7 nights in May 2025

2/10 Terrible

Carolyn E

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
All of the beds at the Red Roof Inn needs to be replaced ASAP with new ones.
Stayed 7 nights in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Jun 2025

2/10 Terrible

Nicole

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

Meredith

Traveled with family
Room was disgusting. Smelled heavily like dog and I found literal trash under the bed. The bathroom didn’t work properly and you could see light coming under the entrance door. I’ve never been at a place this disgusting. If I hadn’t already paid I’d have left and gone to a better location.
Stayed 2 nights in Jun 2025

2/10 Terrible

Sarah

Disliked: Staff & service, property conditions & facilities, room comfort
The first room we were given reeked of smoke. The second also smelled funny but was acceptable. The soap dispenser by the sink was empty, reading lights over the bed were broken, and the shower drain was slow.The uncarpeted floor didn't seem clean.
Stayed 1 night in Jun 2025