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Krystal Vallarta

3.5 star property
Beachfront hotel near Cruise Ship Terminal

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Photo gallery for Krystal Vallarta

4 outdoor pools, open 9:00 AM to 7:00 PM, pool umbrellas, sun loungers
Reception
Deluxe Room, Mountain View | Balcony view
Reception
Terrace/patio

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Avenida Las Garzas, Puerto Vallarta, JAL, 48300
  • La Isla
    ‪3 min walk‬
  • Cruise Ship Terminal
    ‪10 min walk‬
  • Malecon
    ‪5 min drive‬
  • Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Ocean View

  • 473 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Garden View

  • 473 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Ocean View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Ocean View

  • 473 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Mountain View

  • 430 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Garden View

  • 473 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Mountain View

Deluxe Room, Mountain View | In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, Mountain View

  • 430 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, Sea View

  • 430 sq ft
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Sea View

  • 430 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard With Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room Standard With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe With Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room Deluxe With Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard With Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Double Room Standard With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe With Mountain View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Double Room Deluxe With Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Double Room Standard With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Deluxe With Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard With Garden View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room Standard With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe With Sea View

In-room safe, laptop workspace, blackout drapes, iron/ironing board

Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Puerto Vallarta

On the beach.At this Hotel Zone hotel, you'll be within a 5-minute walk of La Isla and Playa de Oro. Cruise Ship Terminal and Hotel Zone Beach are also within half a mile (1 km).

What's nearby

  • La Isla - 3 min walk - 0.2 miles
  • Hotel Zone Beach - 5 min walk - 0.3 miles
  • Cruise Ship Terminal - 10 min walk - 0.6 miles
  • Malecon - 5 min drive - 3.1 miles
  • Playa de los Muertos - 7 min drive - 4.1 miles

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 10 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Porfirio’s - ‬2 min walk
  • ‪Vaca Argentina - Vallarta - ‬3 min walk
  • ‪Vips - ‬6 min walk
  • ‪Outback Steakhouse - ‬2 min walk

About this property

Krystal Vallarta

Beachfront hotel near Cruise Ship Terminal
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Krystal Vallarta for summer fun including 4 outdoor swimming pools, a complimentary children's club, and a children's pool.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. This Colonial hotel also offers a fitness center, a garden, and a terrace. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This Puerto Vallarta hotel is smoke free.

  • 388 guestrooms or units
  • 3600 sq ft of conference space
  • 334 sq m of conference space
  • Karaoke
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Dining venue
Krystal Vallarta offers 388 accommodations with safes and complimentary bottled water. 42-inch Smart televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Puerto Vallarta hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Krystal Vallarta - All Inclusive

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  • All inclusive
  • Kids pool
  • Waterslide
3.4 out of 5, 735 reviews
$179 nightly
The price is $214
Jun 8 - Jun 9
Total includes taxes and fees
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Property amenities

Family friendly

  • 4 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 390 to 390 for adults and MXN 200 to 200 for children
  • A bar/lounge
  • A beach bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Beach yoga
  • Children's pool
  • Free children's club
  • Gym
  • Karaoke
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch smart TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Krystal Vallarta

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 390 to 390 for adults, and MXN 200 to 200 for children
  • Self parking fee: MXN 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM.
  • Pets and service animals are not allowed on site.

Property is also known as

Krystal Hotel
Krystal Hotel Vallarta
Krystal Vallarta
Krystal Hotel Puerto Vallarta
Krystal Puerto Vallarta Hotel Puerto Vallarta
Krystal Resort Puerto Vallarta
Nh Hotel Puerto Vallarta
Nh Hotels Puerto Vallarta
Nh Krystal Puerto Vallarta
Nh Krystal Vallarta
Krystal Vallarta Hotel
Krystal Vallarta Resort
Krystal Resort
Krystal Vallarta Hotel
Krystal Vallarta Puerto Vallarta
Krystal Vallarta Hotel Puerto Vallarta

Frequently asked questions

How close is Krystal Vallarta to the airport?

Krystal Vallarta is 3.8 mi (10-min drive) away from the Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) airport, the closest popular airport to the property.

How much does it cost to stay at Krystal Vallarta?

As of May 25, 2025, prices found for a 1-night stay for 2 adults at Krystal Vallarta on Jun 23, 2025 start from $119.51, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Krystal Vallarta have an airport shuttle?

Airport shuttle services are not available at Krystal Vallarta.

How close is Krystal Vallarta to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Krystal Vallarta offer free breakfast?

Free breakfast isn’t offered at Krystal Vallarta, but buffet breakfast is offered for a fee of between MXN 390 and 390 for adults, MXN 200 and 200 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Krystal Vallarta?

No, there is no casino at this hotel, but Vallarta Casino (2-min drive) and Winclub Casino Platinum (3-min drive) are nearby.

What time is check-in at Krystal Vallarta?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Krystal Vallarta?

Free parking is not available at this hotel. Self parking is available for MXN 50 per day.

Does Krystal Vallarta have a pool?

Krystal Vallarta features 4 outdoor pools and a children's pool. Guests can enjoy pool access from 9:00 AM to 7:00 PM.

Does Krystal Vallarta have a restaurant?

Yes, there is a restaurant on site.

Does Krystal Vallarta have a spa?

There are no spa services available at this hotel.

How close is Krystal Vallarta to downtown Puerto Vallarta?

Krystal Vallarta is 1 mi away from Puerto Vallarta.

Krystal Vallarta Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 301 out of 1003 reviews
Rating 8 - Good. 237 out of 1003 reviews
Rating 6 - Okay. 184 out of 1003 reviews
Rating 4 - Poor. 142 out of 1003 reviews
Rating 2 - Terrible. 139 out of 1003 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paula Dawn, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

4/10 Poor

Emad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It wasn't very clean. Saw a small roache in the room once. The staff were helpful tho
Stayed 4 nights in Feb 2025

10/10 Excellent

antonio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta lindo y muy seguro , lo unico dificil es la entrada creo estan en remodelacion asi que si no pones atencion te pasas y tienes q dar una mega vueltota
Stayed 2 nights in Feb 2025

6/10 Okay

Víctor

Stayed 6 nights in Jan 2025

8/10 Good

Arthur

Traveled with family
Liked: Cleanliness, staff & service
Its a unique property with some classic charm, but rapidly changing as sections of the property are divided off & lots of construction. Would have been great if they offered some options to the sister property next door. It was noisy & dusty from all types of construction.
Stayed 7 nights in Feb 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is excellent, but the facilities are aging
Stayed 1 night in Feb 2025

8/10 Good

Miguel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Easy access to beach, city transportation, port and other points of interest. Only downside is that there was noise near pools and beach do to construction.
Stayed 5 nights in Feb 2025

2/10 Terrible

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just very loud music other than that was great
Stayed 3 nights in Feb 2025

6/10 Okay

Lori Ann

Traveled with partner
Liked: Cleanliness, staff & service
The level of noise at the pool was ridiculous. I went there to relax and unwind yet the music was beyond LOUD. Chased me away multiple days. I understand the party atmosphere BUT all day?? The water aerobics classes were fun and the property was nice
Stayed 5 nights in Feb 2025

4/10 Poor

Vanessa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

janice

Traveled with family
The staff was extremely friendly. The Expedia staff was wonderful. We had a great stay here.
Stayed 4 nights in Feb 2025

6/10 Okay

Barbara

Traveled with partner
Disliked: Amenities, property conditions & facilities
Grounds and room was very nice but didn’t know there was so much construction and the main pool closed. No option for food except the buffet, no snack bar as on the website. Housekeeping was terrible, had to keep asking for coffee, towels, Kleenex. No hand towel except first day.
Stayed 7 nights in Feb 2025

4/10 Poor

Karla

Traveled with family
Disliked: Amenities
Needs work
Stayed 6 nights in Jan 2025

6/10 Okay

Jacqueline

Liked: Staff & service
Stayed 5 nights in Jan 2025

6/10 Okay

Anab

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Paula

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very good, helpful and pleasant. Quiet overall w some times of very loud music, but might have been next door. Pools nice, main pool very loud music at times. Nice room w ocean overlook. Microwave and refrigerator. Like a nice motel room. I'm not wanting all inclusive and no option to just buy a sandwich as all food was buffet style. Deli around the corner was helpful for my situation. .
Stayed 14 nights in Jan 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent check in with Lillian. Great room. Ordered more towels. Mexican Fiesta buffet was great.
Stayed 1 night in Feb 2025

2/10 Terrible

VINCENT, San Antonio

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not as shown on website. Room much smaller, restaurant food not good. Staff was rude every time I asked for assistance. Front desk could not change dollars to pesos. Elevator problems, hotel did not clean beach front area. All around a terrible place, I want a refund.

4/10 Poor

Dan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

6/10 Okay

Elza

some staff not friendly
Stayed 7 nights in Jan 2025

4/10 Poor

Philip David, Ladysmith

Liked: Staff & service
Disliked: Property conditions & facilities
Construction was happening, concrete demission was happening. No gym as advertised The sea was too rough to swim in any distance. No lifeguards. Too many peddlers on the beach. They wake you up if you go to sleep. People leave item on sun lunger and go somewhere else, so if you do not go down early you probably not going to get one.
Stayed 10 nights in Jan 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 4 nights in Jan 2025

4/10 Poor

Jennifer

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was construction every day while we were on vacation, not ideal. The beach had bottle caps and trash, we had to be careful where we walked so we wouldn't cut our feet. The pool tiles needed to be repaired and the kids area was run down. There were not enough lounge chairs or umbrellas for all guests. People saved chairs with towels while not on the beach for hours, ridiculous. The chairs need to be replaced they are old and worn out. The bed in the room had springs poking through and needed to be replaced five years ago. The breakfast food was good and staff amazing but the dinners were cold and not very flavorful. The front desk staff did not explain the details of the hotel enough like how to use the towel cards, transportation, or other particulars. The hard sell of the time shares was not appealing and when we declined the staff doing the time shares was unhelpful after that. The Vallarta Adventures staff was good. I also did not appreciate that some of the pool bar staff overcharged me as a guest, that was not right. Also recommending only the locations that staff was getting gratuity from was not appealing. I would not book this hotel again.
Stayed 7 nights in Jan 2025