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Holiday Inn New Orleans West Bank Tower by IHG

3.0 star property
3-star hotel near Port of New Orleans

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Photo gallery for Holiday Inn New Orleans West Bank Tower by IHG

Exterior
Breakfast, lunch, dinner served; American cuisine
Outdoor pool
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pool
  • Housekeeping

Explore the area

Map
275 Whitney Ave, Gretna, LA, 70053
  • Port of New Orleans
    ‪4 min drive‬
  • Ernest N. Morial Convention Center
    ‪4 min drive‬
  • Canal Street
    ‪6 min drive‬
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(39 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor) | 1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Top Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Gretna

Terrytown stay.Your stay at this Terrytown hotel places you within 6 miles (10 km) of Ernest N. Morial Convention Center and National World War II Museum. Port of New Orleans and Julia Street Cruise Terminal are also within 6 miles (10 km).

What's nearby

  • Port of New Orleans - 4 min drive - 3.4 miles
  • Ernest N. Morial Convention Center - 4 min drive - 3.4 miles
  • Julia Street Cruise Terminal - 5 min drive - 3.2 miles
  • Canal Street - 6 min drive - 3.8 miles
  • Caesars New Orleans Casino - 6 min drive - 3.8 miles

Getting around

  • Saint Charles at Lee Circle Stop - 6 min drive
  • New Orleans Union Passenger Terminal - 13 min drive
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 30 min drive

Restaurants

  • ‪Cafe 615 Home of Da Wabbitt - ‬15 min walk
  • ‪Waffle House - ‬19 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Ground Pati Grille & Bar - ‬6 min walk
  • ‪Wendy's - ‬2 min drive

About this property

Holiday Inn New Orleans West Bank Tower by IHG

3-star hotel near Port of New Orleans
Holiday Inn New Orleans West Bank Tower by IHG offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 3614 square feet (336 square meters) and includes conference space. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn New Orleans West Bank Tower by IHG. Free self parking is available.

This 3-star Gretna hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 13 levels
  • 3614 sq ft of conference space
  • 336 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn New Orleans West Bank Tower by IHG offers 180 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

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Jul 6 - Jul 7
Total includes taxes and fees
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Property amenities

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 10.99 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are available for USD 3.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10.99 per person
  • Crib (infant bed) fee: USD 3.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Bank
Holiday Inn New Orleans West Bank Tower
Holiday Inn New Orleans West Bank Tower Gretna
Holiday Inn New Orleans West Bank Tower Hotel
Holiday Inn New Orleans West Bank Tower Hotel Gretna
Holiday Inn West Bank Tower
Holiday Inn West Tower New Orleans
Holiday Inn Gretna
Gretna Holiday Inn

Frequently asked questions

How close is Holiday Inn New Orleans West Bank Tower by IHG to the airport?

Holiday Inn New Orleans West Bank Tower by IHG is 19.5 mi (30-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at Holiday Inn New Orleans West Bank Tower by IHG?

As of Jun 24, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn New Orleans West Bank Tower by IHG on Jul 1, 2025 start from $106.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Holiday Inn New Orleans West Bank Tower by IHG have an airport shuttle?

Airport shuttle services are not available at Holiday Inn New Orleans West Bank Tower by IHG.

Does Holiday Inn New Orleans West Bank Tower by IHG offer free breakfast?

Free breakfast isn’t provided at Holiday Inn New Orleans West Bank Tower by IHG, but buffet breakfast is offered for a fee of USD 10.99 per person. It's available every day from 6:00 AM to 9:00 AM.

Is there a casino at Holiday Inn New Orleans West Bank Tower by IHG?

No, there is no casino at this hotel, but Caesars New Orleans Casino (7-min drive) and Boomtown Casino (10-min drive) are nearby.

What time is check-in at Holiday Inn New Orleans West Bank Tower by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Holiday Inn New Orleans West Bank Tower by IHG?

This hotel offers free self parking and extended parking.

Does Holiday Inn New Orleans West Bank Tower by IHG have a pool?

Holiday Inn New Orleans West Bank Tower by IHG features an outdoor pool.

Does Holiday Inn New Orleans West Bank Tower by IHG have a restaurant?

Holiday Inn New Orleans West Bank Tower by IHG is home to Round House Bar and Grill, which features American cuisine.

Does Holiday Inn New Orleans West Bank Tower by IHG have a spa?

There are no spa services available at this hotel.

How close is Holiday Inn New Orleans West Bank Tower by IHG to downtown Gretna?

Holiday Inn New Orleans West Bank Tower by IHG is 1 mi away from Gretna.

Holiday Inn New Orleans West Bank Tower by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 464 out of 1000 reviews
Rating 8 - Good. 294 out of 1000 reviews
Rating 6 - Okay. 126 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good job I appreciate the work💕
Stayed 2 nights in Mar 2025

8/10 Good

Thien

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The property and staff receive high praise. However, I would rate it five stars if the room did not have an unpleasant odor resembling that of a rotten sock.
Stayed 2 nights in Mar 2025

10/10 Excellent

Christen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Michelle

Disliked: Property conditions & facilities
Beds were comfy and room was a decent size. Shower was barely hot and despite asking was not fixed. no breakfast buffet was provided after being told we would have it, instead we were given a voucher for a basic breakfast that was average at best. Noisy road directly outside could make it hard for people to sleep.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hai

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 4 nights in Mar 2025

6/10 Okay

Kelly, North Babylon

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The pool wasn’t available and it was a very hot trip
Stayed 2 nights in Mar 2025

10/10 Excellent

ARNETHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely helpful

The staff was very helpful and extremely nice.
Stayed 1 night in Nov 2024

8/10 Good

Joni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff!

The staff was very nice and helpful. The room was clean and quiet. I have only one small complaint. The ironing board needs to be replaced in the room. I would stay again if I ever visit the area again.
Stayed 2 nights in Feb 2025

10/10 Excellent

keldrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Dennis

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Trey

Liked: Cleanliness
Disliked: Property conditions & facilities
Air didn’t work for 2 nights. Had to switch rooms at 4 am
Stayed 2 nights in Feb 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Kathy, Philadelphia

Stayed 1 night in Feb 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Amy

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Comfortable bed and friendly staff

The staff were so friendly. The beds were very comfortable. The food and service in the restaraunt was amazing. The cleanliness was not that great. You can tell light surface cleaning is only done in the rooms. The outlets covers were gross and had food on them. Dust all along the edges of the carpet against the walls. I guess this happens when house keeping uses a broom on carpet and not a vacuum.
Stayed 1 night in Jan 2025

8/10 Good

ROBIN, Monroe

Stayed 1 night in Jan 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Rhonda

Stayed 1 night in Jan 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Roshandra, Killeen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and clean rooms.
Stayed 2 nights in Jan 2025

8/10 Good

Vicky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice, clean, and close enough to everything without being in everything. Staff was pretty friendly and helpful.
Stayed 2 nights in Jan 2025

10/10 Excellent

Karen

Stayed 1 night in Jan 2025

10/10 Excellent

Raemi

Stayed 2 nights in Dec 2024