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4.6 out of 5

"We were allowed to check in an hour early. Front office staff were friendly, polite and very professional. Rooms were clean and we enjoyed the pool an ... " More

By a verified traveler on Mon 10 Aug 2020

Hotel Description

Enjoy free breakfast at this 3-star Harvey hotel

In suburbs

At this Harvey hotel, you'll be within 3 miles (5 km) of Boomtown Casino and 6 miles (10 km) of Oakwood Center. Ernest N. Morial Convention Center and Mardi Gras World are within 9 miles (15 km).

Free perks

This hotel features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and free perks like full breakfast and free self parking.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 140 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include pillowtop beds, room service, and premium bedding.

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Double Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Westbank ratings based on 16 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Westbank

Everyone (11) Family (2)
5 out of 5
We were allowed to check in an hour early. Front office staff were friendly, polite and very professional. Rooms were clean and we enjoyed the pool an the beautiful courtyard.

Posted by , from Georgia on Aug 10, 2020

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Comment from Hotel Management

Aug 18, 2020 by Kimberly

Thank you for the awesome review!

4 out of 5

Posted by on Dec 28, 2019

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4 out of 5
The pool was a great feature what I didn't like was how the room felt damp and our air conditioning seemed like it didn't wanna work! Had it on 67-70 the whole and we were sweating?

Posted by on Apr 28, 2019

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5 out of 5

Posted by on Mar 23, 2019

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5 out of 5
Very nice hotel. Clean. Stayed a few days for a wedding.

Posted by on Feb 5, 2019

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4 out of 5
Very clean and nice hotel ....close to alot of eating places and shopping

Posted by on Jun 16, 2018

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5 out of 5

Great Stay

Great hotel stay, two floors no elevator. Rooms were clean and welcoming. Very nice pool and a hotwater tub to soak in. Next to gas stations, shops and restaurants. The hotel is also 15 to 20 minutes from the heart of New Orleans. Breakfast is serve in the mornings 6am to 9:30 am.

Posted by , from FL - Florida on Jul 18, 2017

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Comment from Hotel Management

Jul 26, 2017 by stephanie

Thank you for taking the time to write a nice review of our hotel. I am pleased you enjoyed the amenities our hotel has to offer and the close proximity we are to the heart of New Orleans. Stephanie Self GM

4 out of 5

Great, Clean, Modern Hotel!

The only reason the hotel is receiving a 4 star review is one of the main reasons we booked this hotel is for the indoor jacuzzi, turns out when we got there the jacuzzi was out of order for the whole stay. So we tried to pool and it was FREEZING and it was around 80-85 degrees and it was still too cold to swim in. Other than that the breakfast was great, they give you breakfast passes to receive their complimentary hot breakfast, ham, eggs, potatoes, and grits plus some. Overall the staff was very nice and they helped us with everything we needed. If you're visiting New Orleans to go to the aquarium and hang out the French market be ready for high $ parking if you are not from a big city (like us) right near the aquarium the parking goes from 10-25$ a HOUR. So I advise going down a few blocks to Iberville st and finding a parking garage that is only 25$ for the whole day. It isn't a bad walk to the aquarium at all, and completely worth not paying 120$ just for 12 hours. Overall I would book this hotel, if was clean relaxing and the bed was SOOOO comfortable! ***

Posted by , from Theodore, Al on Apr 2, 2017

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3 out of 5

Unprofessional Employees !!!!Double Charges!!!!!!

Pros: Location, free internet (when it was working), the hot breakfast and the fresh baked cookies at check-in.
Cons: Customer service classes for employees and disclosure of payment process at reservation.
Location: Many restaurants, shopping, movie theatre
When I checked-in, the first room smelled so moldy, I requested to be moved. The clerk was very accommodating with this. The second day, the internet was out and I called the front desk to ask about it. I was told to in a very patronizing tone "if it's not working, it must be out". I thought this was the most unfriendly, unprofessional, and demeaning manner in which she could inform me that the internet was out. When I checked in, the hotel held the funds on my debit card for the full price of my stay plus $25.00 for incidentals. I had absolutely no problem with this. When I checked out 3 days later, I was charged the full price of the room AGAIN minus the $25.00. This was a problem. At this point, Best Western Plus Westbank is holding up $653.70 of MY money for a stay that cost a total of $326.85. I stay here EVERYTIME I visit New Orleans. I can guarantee you THIS stay was the last one. I only keep so much in my checking account and transfer money from my savings when needed. While traveling home I needed gas, food, etc. and my card kept being declined and I did not understand why since I knew what I had and what I was spending. This placed undue stress on me while being several hundred miles away from home & my credit union as they are a Florida based credit union and not in other states. I will NEVER stay at this hotel again as they should inform guests that they will be paying TWICE for the room and forced to wait 2-3 days for their funds to become available.

Posted by , from Jacksonville, Fl. on May 9, 2016

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5 out of 5

Would stay here over and over again....

Pros: Everything...
Location: We ate at New Orleans Burgers and Seafood... it was fantastic.. Took a Swamp tour, not to far from the hotel and enjoyed every minute of it...
Had a wonderful stay here. The breakfast was hot and very tasty. The pool and hot tub, Fantastic !!! You will just love the afternoon desk staff ( Nancy and Belinda) They have a great little gift shop. The rooms were very clean, updated and the beds, wow they were comfy.....Didn't go to the on site, pool side bar, but it had a very inviting decor...our room was close to the elevator, but didn't hear any noise...Have already recommended it to friends.. This is my all time place to stay when we are anywhere close...

Posted by , from Kentucky on Aug 13, 2015

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About the Best Western Plus Westbank

Location 1700 Lapalco Blvd, Harvey, LA 70058

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Plus Westbank offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. Event space at this hotel measures 2800 square feet (260 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Best Western Plus Westbank. Self parking is free. Smoking is allowed in designated areas at this 3-star Harvey hotel.

  • 140 guestrooms or units
  • 3 levels
  • 6 buildings
  • 2800 sq ft of conference space
  • 260 sq m of conference space
  • Full breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Louis Armstrong New Orleans Intl. Airport (MSY) (31.4 km / 19.5 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Westbank offers 140 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Harvey hotel provides complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily.

Best Western Plus Westbank has a restaurant on site.

Courtyard Bar - Onsite bar. Open select days.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Casino nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Hotel Names

  • Best Western Plus Westbank
  • Best Western Plus Westbank Harvey
  • Best Western Plus Westbank Hotel
  • Best Western Plus Westbank Hotel Harvey
  • Best Western Westbank
  • Westbank Best Western
  • Best Western Harvey
  • Harvey Best Western
  • Best Plus Westbank Harvey
  • Best Western Plus Westbank Hotel
  • Best Western Plus Westbank Harvey
  • Best Western Plus Westbank Hotel Harvey

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.