4.7 out of 5

"Very clean and nice hotel ....close to alot of eating places and shopping " More

By a verified traveler on Sat 16 Jun 2018

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Hotel Description

Enjoy the outdoor pool at this Harvey hotel

In suburbs

Within 9 miles (15 km) of this hotel, you'll find Ernest N. Morial Convention Center and National World War II Museum. Mardi Gras World and Port of New Orleans are within 9 miles (15 km).

Free perks

This hotel features a poolside bar, a bar/lounge, and an outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and free perks like full breakfast and free self parking.

Free Internet, comfy beds

Featuring conveniences like refrigerators and microwaves, the 140 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include pillowtop beds, room service, and premium bedding.

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$85 per night

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Westbank ratings based on 12 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Plus Westbank

Everyone (9)
5 out of 5
Very nice hotel. Clean. Stayed a few days for a wedding.

Posted by on Feb 5, 2019

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4 out of 5
Very clean and nice hotel ....close to alot of eating places and shopping

Posted by on Jun 16, 2018

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5 out of 5

Great Stay

Great hotel stay, two floors no elevator. Rooms were clean and welcoming. Very nice pool and a hotwater tub to soak in. Next to gas stations, shops and restaurants. The hotel is also 15 to 20 minutes from the heart of New Orleans. Breakfast is serve in the mornings 6am to 9:30 am.

Posted by , from FL - Florida on Jul 18, 2017

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Comment from Hotel Management

Jul 26, 2017 by stephanie

Thank you for taking the time to write a nice review of our hotel. I am pleased you enjoyed the amenities our hotel has to offer and the close proximity we are to the heart of New Orleans. Stephanie Self GM

4 out of 5

Great, Clean, Modern Hotel!

The only reason the hotel is receiving a 4 star review is one of the main reasons we booked this hotel is for the indoor jacuzzi, turns out when we got there the jacuzzi was out of order for the whole stay. So we tried to pool and it was FREEZING and it was around 80-85 degrees and it was still too cold to swim in. Other than that the breakfast was great, they give you breakfast passes to receive their complimentary hot breakfast, ham, eggs, potatoes, and grits plus some. Overall the staff was very nice and they helped us with everything we needed. If you're visiting New Orleans to go to the aquarium and hang out the French market be ready for high $ parking if you are not from a big city (like us) right near the aquarium the parking goes from 10-25$ a HOUR. So I advise going down a few blocks to Iberville st and finding a parking garage that is only 25$ for the whole day. It isn't a bad walk to the aquarium at all, and completely worth not paying 120$ just for 12 hours. Overall I would book this hotel, if was clean relaxing and the bed was SOOOO comfortable! ***

Posted by , from Theodore, Al on Apr 2, 2017

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3 out of 5

Unprofessional Employees !!!!Double Charges!!!!!!

Pros: Location, free internet (when it was working), the hot breakfast and the fresh baked cookies at check-in.
Cons: Customer service classes for employees and disclosure of payment process at reservation.
Location: Many restaurants, shopping, movie theatre
When I checked-in, the first room smelled so moldy, I requested to be moved. The clerk was very accommodating with this. The second day, the internet was out and I called the front desk to ask about it. I was told to in a very patronizing tone "if it's not working, it must be out". I thought this was the most unfriendly, unprofessional, and demeaning manner in which she could inform me that the internet was out. When I checked in, the hotel held the funds on my debit card for the full price of my stay plus $25.00 for incidentals. I had absolutely no problem with this. When I checked out 3 days later, I was charged the full price of the room AGAIN minus the $25.00. This was a problem. At this point, Best Western Plus Westbank is holding up $653.70 of MY money for a stay that cost a total of $326.85. I stay here EVERYTIME I visit New Orleans. I can guarantee you THIS stay was the last one. I only keep so much in my checking account and transfer money from my savings when needed. While traveling home I needed gas, food, etc. and my card kept being declined and I did not understand why since I knew what I had and what I was spending. This placed undue stress on me while being several hundred miles away from home & my credit union as they are a Florida based credit union and not in other states. I will NEVER stay at this hotel again as they should inform guests that they will be paying TWICE for the room and forced to wait 2-3 days for their funds to become available.

Posted by , from Jacksonville, Fl. on May 9, 2016

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5 out of 5

Would stay here over and over again....

Pros: Everything...
Location: We ate at New Orleans Burgers and Seafood... it was fantastic.. Took a Swamp tour, not to far from the hotel and enjoyed every minute of it...
Had a wonderful stay here. The breakfast was hot and very tasty. The pool and hot tub, Fantastic !!! You will just love the afternoon desk staff ( Nancy and Belinda) They have a great little gift shop. The rooms were very clean, updated and the beds, wow they were comfy.....Didn't go to the on site, pool side bar, but it had a very inviting decor...our room was close to the elevator, but didn't hear any noise...Have already recommended it to friends.. This is my all time place to stay when we are anywhere close...

Posted by , from Kentucky on Aug 13, 2015

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5 out of 5

Best Western plus, West Bank review

Pros: I enjoyed the local atmosphere and the generosity and friendliness of the staff. The rooms are very comfortable and the hotel is family friendly.
Cons: I don't know if there is a solution but I think I would try to improve the card access for the doors.The card keys continually lose there magnetism.
Location: The hotel is located very well.There are many great places to eat,access to the freeway is easy,beautiful parks are nearby,downtown is 15 min. away
My family group of 7 stayed at the hotel for a full week, we had an exceptional experience with all of the staff, the pool area is very cute and has a small bar, fresh local soups are available that are delicious. The hotel breakfast is wonderful. the hotel lobby is very nice and expresses the core values of the region exceptionally well. We were here for Tulane Medical College ceremonies,we visited the french quarter, crossed the Mississippi river on car ferry, visited Jean Lafitte National Historical Park and Preserve, gained about 5 pounds.

Posted by , from California on Aug 7, 2015

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5 out of 5

Great hotel, my family loved it, recommended

The stay was pleasant, very comfortable and clean. My family loved it, especially the pool. The staffs was very nice.

Posted by on Jul 22, 2015

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5 out of 5

Great Location!!!

Pros: Everything....location, price, friendliness of staff, hot breakfast, and on-site gym and gift shop.
Cons: There is nothing that would make this location any better.
Location: There are so many businesses nearby, your mood is the only thing that will decide what you do. Movies, bowling, shopping, and restaurants.
This was the best stay I have had in New Orleans. The room was clean, the staff was friendly and helpful, and the hotel location is close to everything....shopping, restaurants, movie theatre, gas stations, grocery stores, etc. Several times I even walked to the CVS right next door and to the Wendy's right across the parking lot. The hotel also offers a hot breakfast that included bacon, eggs, sausage, grits, pancakes, fresh fruit, pastries, breads, yogurt and much more. The price was great and well worth every penny. I would highly recommend this location to anyone visiting the area. This is a great place to stay.

Posted by , from Jacksonville, Fl on Jul 21, 2015

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5 out of 5

Hotel staff was very friendly and accommodating. Made my stay very pleasant.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Hotel was in a great location. All your shopping needs and restaraunts were close by. If you wanted to go see the sites in Downtown New Orleans, u were about a 15 min drive away. The option of taking a cab was also available. The cab ride downtown was a flat fee each way. The staff at the hotel did an excellent job as far as making you feel welcome. They did not hesitate in asking if there was anything you needed taken care of as well. The courtyard at the hotel was an excellent place to hang out and relax. If I were traveling again to New Orleans, the Best Western Plus Westbank would be an excellent choice for me again.

Posted by on Nov 1, 2012

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About the Best Western Plus Westbank

Location 1700 Lapalco Blvd, Harvey, LA 70058

Property Features

Best Western Plus Westbank offers its guests an outdoor pool, a spa tub, and a fitness center. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Event space at this hotel measures 2800 square feet (260 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Plus Westbank. Free self parking is available. Smoking is allowed in designated areas at this Harvey hotel.

  • 140 guestrooms or units
  • 3 levels
  • 6 buildings
  • 2800 sq ft of conference space
  • 260 sq m of conference space
  • Full breakfast (free)
  • Bar by the pool
  • Bar or lounge
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (36.3 km / 22.5 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Westbank offers 140 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. This Harvey hotel provides complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast daily.

Courtyard Bar - Onsite bar. Open select days.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Only service animals are allowed

Hotel Names

  • Best Western Plus Westbank
  • Best Western Plus Westbank Harvey
  • Best Western Plus Westbank Hotel
  • Best Western Plus Westbank Hotel Harvey
  • Best Western Westbank
  • Westbank Best Western
  • Best Western Harvey
  • Harvey Best Western

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.