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Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

5.0 star property
5-star beachfront property near Seven Mile Beach

Choose dates to view prices

Photo gallery for Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

7 outdoor pools, free cabanas, pool umbrellas
Lobby
Premium bedding, free minibar, in-room safe, individually decorated
9 restaurants, breakfast, lunch, dinner served; international cuisine
Couples treatment rooms, hot tub, body treatments, aromatherapy

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Spa
  • Parking included

Explore the area

View in a map
Norman Manley Blvd, Negril, Westmoreland
  • Kool Runnings Water Park
    ‪1 min walk‬
  • Seven Mile Beach
    ‪4 min walk‬
  • Bloody Bay Beach
    ‪13 min walk‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪86 min drive‬

Room options

View all photos for Family Suite (Loft)

Family Suite (Loft) | Premium bedding, free minibar, in-room safe, individually decorated

Family Suite (Loft)

8.0 out of 10
Very good
(1 review)
  • 683 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 5
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

View all photos for Honeymoon Suite, Beachfront (Swim Up)

Premium bedding, free minibar, in-room safe, individually decorated

Honeymoon Suite, Beachfront (Swim Up)

  • 796 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite (Swim Up)

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Suite (Swim Up)

8.2 out of 10
Very good
(16 reviews)
  • 403 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Premium bedding, free minibar, in-room safe, individually decorated

Family Suite

  • 484 sq ft
  • Ocean view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Premium Suite

Premium bedding, free minibar, in-room safe, individually decorated

Premium Suite

7.6 out of 10
Good
(4 reviews)
  • 428 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Suite

8.0 out of 10
Very good
(11 reviews)
  • 398 sq ft
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Deluxe Room, Ocean View

8.0 out of 10
Very good
(32 reviews)
  • 398 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, Ocean View (Swim Up)

Premium Suite, Ocean View (Swim Up) | View from room

Premium Suite, Ocean View (Swim Up)

  • 608 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Premium Suite (Swim Up)

9.4 out of 10
Exceptional
(3 reviews)
  • 427 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, Ocean View

Premium bedding, free minibar, in-room safe, individually decorated

Premium Suite, Ocean View

  • 608 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, free minibar, in-room safe, individually decorated

Suite, 2 Bedrooms

  • 818 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 1 Double Sofa Bed, 1 King Bed and 2 Twin Beds

View all photos for Honeymoon Suite, Beachfront

Premium bedding, free minibar, in-room safe, individually decorated

Honeymoon Suite, Beachfront

7.6 out of 10
Good
(4 reviews)
  • 796 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Negril

Beachside getaway.Within a 10-minute walk of this Negril property, you'll find Seven Mile Beach and Jamaica Beaches. Kool Runnings Water Park and Percy's Riverside Retreat are also within half a mile (1 km).

What's nearby

  • Kool Runnings Water Park - 1 min walk - 0.1 miles
  • Seven Mile Beach - 4 min walk - 0.3 miles
  • Bloody Bay Beach - 13 min walk - 0.7 miles
  • Time Square Mall - 8 min drive - 3.8 miles
  • Negril Cliffs - 15 min drive - 7.2 miles

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 85 min drive

Restaurants

  • ‪Royalton Lobby Bar - ‬17 min walk
  • ‪Gourmet Marche - ‬15 min walk
  • ‪Hunter Steakhouse - ‬15 min walk
  • ‪Di Romagna Italian Cuisine at Azul Sensatori - ‬1 min walk
  • ‪Grazie - ‬15 min walk

About this property

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma

5-star beachfront property near Seven Mile Beach
Azul Beach Resort Negril, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma offers its guests a full-service spa, 7 outdoor swimming pools, a sauna, and a fitness center. There are 9 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 beach bars, 4 swim-up bars, and 2 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

A children's pool, spa services, and a library are also featured at the luxury Azul Beach Resort Negril, Gourmet All Inclusive by Karisma. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Negril property.

  • 283 guestrooms or units
  • 9 dining venues
  • 3 bars on the beach
  • 4 swim-up bars
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • ATM
  • Smoking in designated areas
  • Bar by the pool
Azul Beach Resort Negril, Gourmet All Inclusive by Karisma offers 283 accommodations with free minibar items and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Vassa Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 3 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Family friendly

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 beach bars
  • 4 swim-up bars
  • 9 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 7 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Parasailing
  • Rowing/canoeing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Tennis
  • Yoga classes

Accessibility

  • No elevator

Room amenities

Entertainment

  • 55-inch flat-screen TV with cable channels

Bedroom

  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Property is also known as

All Inclusive Azul Sensatori
Azul Sensatori All Inclusive Hotel Jamaica
Azul Sensatori Jamaica
Jamaica Azul
Jamaica Azul Sensatori
Jamaica Sensatori
Sensatori All Inclusive
Sensatori Azul Jamaica
Sensatori Jamaica
Azul Sensatori Jamaica Gourmet Inclusive Karisma Negril
Azul Sensatori Jamaica Gourmet Inclusive Karisma
Azul Beach Sensatori Jamaica Negril
Azul Beach Sensatori Jamaica
Azul Beach Resort Negril Karisma Gourmet All Inclusive
Azul Beach Negril Karisma Gourmet All Inclusive
Azul Beach Resort Sensatori Jamaica by Karisma
Azul Sensatori Jamaica All Inclusive
Azul Beach Resort Negril Gourmet All Inclusive Karisma
Azul Beach Negril Gourmet All Inclusive Karisma
Azul Beach Resort Negril Gourmet All Inclusive Karisma
Azul Beach Negril Gourmet All Inclusive Karisma
Hotel Azul Beach Resort Negril, Gourmet All Inclusive by Karisma
Azul Beach Resort Negril by Karisma Gourmet All Inclusive
Azul Sensatori Jamaica Gourmet Inclusive Resort by Karisma
Azul Beach Resort Gourmet All Inclusive Karisma
Azul Beach Gourmet All Inclusive Karisma
Azul Beach Resort Sensatori Jamaica by Karisma
Azul Sensatori Jamaica All Inclusive
Azul Beach Resort Sensatori Jamaica
Azul Gourmet Inclusive Karisma
Azul Beach Resort Negril Gourmet All Inclusive by Karisma
Azul Beach Resort Negril by Karisma Gourmet All Inclusive
Azul Sensatori Jamaica Gourmet Inclusive Resort by Karisma
Azul Beach Resort Gourmet All Inclusive Karisma
Azul Beach Gourmet All Inclusive Karisma
Azul Beach Resort Sensatori Jamaica by Karisma
Azul Sensatori Jamaica All Inclusive
Azul Beach Resort Sensatori Jamaica
Azul Gourmet Inclusive Karisma

Frequently asked questions

How close is Azul Beach Resort Negril, Gourmet All Inclusive by Karisma to the airport?

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma is 45.5 mi (85-min drive) away from the Sir Donald Sangster Intl. Airport (MBJ) airport, the closest popular airport to the property.

How much does it cost to stay at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

As of Sep 5, 2025, prices found for a 1-night stay for 2 adults at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma on Sep 6, 2025 start from $304.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma have an airport shuttle?

Airport shuttle services are not available at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma.

How close is Azul Beach Resort Negril, Gourmet All Inclusive by Karisma to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma offer free breakfast?

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

No, there is no casino at this property.

What time is check-in at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Azul Beach Resort Negril, Gourmet All Inclusive by Karisma?

This property offers free self parking.

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma have a pool?

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma features 7 outdoor pools and a children's pool.

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma have a restaurant?

There are 9 onsite restaurants, offering options like international cuisine, ocean views, and a beachfront location.

Does Azul Beach Resort Negril, Gourmet All Inclusive by Karisma have a spa?

Pamper yourself with a day at Vassa Spa, where you can enjoy mani/pedis, hot stone massages, and body treatments.

How close is Azul Beach Resort Negril, Gourmet All Inclusive by Karisma to downtown Negril?

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma is 4.4 mi away from Negril.

Azul Beach Resort Negril, Gourmet All Inclusive by Karisma Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 357 out of 1001 reviews
Rating 8 - Good. 248 out of 1001 reviews
Rating 6 - Okay. 187 out of 1001 reviews
Rating 4 - Poor. 89 out of 1001 reviews
Rating 2 - Terrible. 120 out of 1001 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was amazing from the moment I got there the bell hop was full of energy the bartenders where great especially Tina she was my favorite bartender very friendly and great energy even the supervisor Sheryl helpful anything I needed she either pointed me in the right direction or she personally assisted I had a wonderful experience I would definitely recommend this place to everyone and anyone looking for a good time in a clean environment look no further
Stayed 3 nights in Jul 2025

4/10 Poor

ROHAN

Stayed 3 nights in May 2025

6/10 Okay

Rashma

Stayed 4 nights in May 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was wonderful! The team was amazing and very helpful. The sea was calm and great to float in.
Stayed 5 nights in May 2025

8/10 Good

Candice

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Unlike many other resorts the hotel was very close to the beach, which was great. So no matter which room you stayed in you were always a short walk to the beach. The food was authentic and the staff was nice. Overall a very good resort.
Stayed 7 nights in May 2025

2/10 Terrible

Stacie-ann

The locations of the property was beautiful and the service staff were helpful and welcoming. This resort received a 1 star and I would have given it a 0 star if that was an option. I booked 4 rooms for our girls trip that lasted 7 days, all the rooms were moldy, old and there were never adequate amount of wash rags or towels. The food options was terrible and made two person in our group sick. When a doctor was requested we were charged and additional $340 to see him. After two days in a moldy room, my split reservation required I I was checked into a dirty
Stayed 4 nights in May 2025

4/10 Poor

Shina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible experience. Majority of restaurants and bars were closed due to “slow season”, which is unacceptable for an all-inclusive resort. Service was slow, rooms were outdated and unclean. Other than some of the staff, it was an awful experience.
Stayed 1 night in May 2025

4/10 Poor

Faiza

Stayed 4 nights in May 2025

6/10 Okay

Shandra

Traveled with partner
Disliked: Cleanliness, amenities
The rooms were outdated and the beds were uncomfortable. The quality of the food was sub par at best. The ocean front beach is gorgeous but sadly, that’s probably the best part of this resort.
Stayed 4 nights in May 2025

2/10 Terrible

Orlando

Traveled with partner
Disliked: Amenities, property conditions & facilities
This is not a good resort customer service very poor front desk worse was there for my woman birthday I was told the room will be set up Ntn at all was dun jus think they can shut it dwn
Stayed 2 nights in May 2025

6/10 Okay

Carol

Disliked: Cleanliness, property conditions & facilities
My overlll experience at Azul was average. The staff were friendly and accommodating however food and amenities were lacking. Staff were very friendly and kind. They made the experience pleasant. The property was rated 5 stars however at best I would rate the resort 3 stars. The resort has seen better days on account of dated, worn and/or broken furniture. The linens were dingy and in short supply. The brown beach towels didn’t seem clean. The shower heads were broken and taken a shower felt like enter at your own risk. The bed was comfortable however the pull out coach was challenging to manoeuvre on account of it being flimsy. Staff were very friendly and kind
Stayed 5 nights in May 2025

6/10 Okay

Bianca

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The hotel is in a beautiful spot, white sand beaches and plenty of room and chairs. As much as we loved Negril and have been there before the hotel needs a renovation desperately. When we got there the check was smooth. But the rooms were a nightmare. We experienced 3 rooms in one night. Moldy, wet ceiling, bed and stained and cracked sink among other things. The food is not great and they ran out of dishes every night. I have to say the beach and the people working there made the trip worth it.
Stayed 6 nights in May 2025

6/10 Okay

Adetayo Opeoluwa

Stayed 4 nights in May 2025

2/10 Terrible

Gary

Disliked: Cleanliness, property conditions & facilities

Not what we expected at all, we never recommend th

Very disappointed at the fact that a concierge was following us around all the time expecting a tip. After we got frustrated, we tipped him just to leave us alone. Then we found out it was a timeshare because we were invited to a little presentation. Not the vacation or expectations we had at all for this place. Every bar ran out of something and when they ran out of it, there were no replacements, we were told sorry we’re just out. The food was the same way when something ran out of the buffet we were told sorry it’s gone. You couldn’t get salt and pepper shakers for dinner it was packets for to go food. The restaurants were very poor class food and the staff was not friendly at any of the restaurants. The bartenders when they did want to try to help, they had to walk forever to try to find another alcohol to make your drink, because no one was restocking for them. Cigarette butts all over the beach, because there was no smoking area designated. The vendors were way too close to the chairs, coming all the way up and even sitting in the shade. Rotten wood, all around the buildings, very disappointed and not maintained. I will not ever recommend this place to anyone. And we talked to several guests during our time there and they all agreed and felt the same way we did. Even heard people talking about the poor quality of food, which was terrible.
Stayed 4 nights in Apr 2025

2/10 Terrible

Philisa

Stayed 2 nights in May 2025

8/10 Good

Elizabeth A

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 8 days. Had a wonderful time! Staff was friendly & helpful: especially JJ, the lifeguard on the beach by bldg 1; Deano, Colin, & Damien. Food was good but options limited due to slow season and only 1 restaurant in rotation and the buffet open each night. The beach was THE BEST EVER! If you're not picky, looking for total rest and relaxation and love the beach, this is perfect.
Stayed 7 nights in May 2025

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a 5 day stay we feel this in one of the best resorts along the 7 mile beach. We understood that it is the slower time and that not all restaurants were available, but we were well fed. The staff were fantastic and friendly. Everyone makes sure your needs are met. Simone gave me the best 80 minute massage of my life. Rushine made us a shaded place everyday and catered to our needs for pale skin under the sun. I was beyond thrilled with everything and the Honeymoon beachfront swim-out is the way to go!!! Can’t wait to go back!
Stayed 5 nights in May 2025

6/10 Okay

Jayne

Liked: Cleanliness, room comfort
Poor selection of alcohol. Only one restaurant open each night along with buffet. Up-charge for room on 1st floor because I had broken foot even though hotel was only 50% occupied. Food average. Swim-up room was nice
Stayed 2 nights in May 2025

6/10 Okay

Randall

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property was beautiful but the service was very poor. It would take me at least 10 minutes to get a drink with only two other people at the main bar. The food is resort food not the best.
Stayed 4 nights in Apr 2025

6/10 Okay

David

Traveled with group, Traveled with family
Pros: The beach at this resort is beautiful. We walked along the beach, and I didn’t see a resort near that had a better location. Truly beautiful grounds. Plenty of pools as well we didn’t feel we had to fight for any space at the pool. Cons: The staff, while some more friendly than others didn’t seem to really quite have the costumer service locked down. We would be at the swim up pool, and the bartender would leave for up to an hour at a time multiple times a day multiple days. And it wasn’t just the me specific bartender all of them would do it. Bartenders at the main bars seemed to be unhappy to have to make drinks. (And yes we were tipping). A lot of times would just tell us “no” to making certain drinks. Restaurants. Only one was open per night. And they got quite busy. We tried ordering cocktails off the menu at each restaurant and were told they didn’t have them. Also the food wasn’t always available that was on the menu. Often a different description would show up from the kitchen. Some nights we just didn’t get a portion of what we ordered (food and drinks). Room & Grounds: The room was clean, but I would say a lot of the grounds and the room could use some updating. We had some hesitation to even go forward with this trip based on a lot of the reviews. It wasn’t as bad as some of the reviews make it seem. But it definitely wasn’t the luxury resort it boasts to be. Wouldn’t go back to the resort. (Been to 5 total all inclusive resorts.)
Stayed 5 nights in May 2025

2/10 Terrible

Shemika

Disliked: Cleanliness, property conditions & facilities
My room had bed bugs in it I will be requesting a full refund
Stayed 4 nights in May 2025

4/10 Poor

monique

The rooms need to be updated and the property needs to be updated and food not good but the staff are wonderful caring people
Stayed 2 nights in May 2025

6/10 Okay

Duane

Traveled with partner
Liked: Staff & service
I liked the friendly staff. The food is ok but not great.
Stayed 8 nights in Apr 2025

8/10 Good

Jillian Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Astrid

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 6 nights in Apr 2025