See all properties

The Westin Miyako Kyoto

5.0 star property
5-star luxury hotel near Kiyomizu Temple

Choose dates to view prices

Photo gallery for The Westin Miyako Kyoto

Property amenity
Club Suite, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe
Lobby
Club Suite, 2 Twin Beds, Non Smoking | Living room | LCD TV
Club Suite, 2 Double Beds, Non Smoking (View) | 1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Parking available

Explore the area

View in a map
1 Awataguchi Kachocho, Higashiyama, Kyoto, Kyoto, 605-0052
  • Place, Heian Shrine
    ‪12 min walk‬
  • Place, Nishiki Market
    ‪4 min drive‬
  • Place, Kiyomizu Temple
    ‪4 min drive‬
  • Airport, Osaka (ITM-Itami)
    ‪48 min drive‬

Room options

View all photos for Superior Room, Non Smoking

Superior Room, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Superior Room, Non Smoking

9.2 out of 10
Wonderful
(10 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (View)

Deluxe Room, 1 King Bed, Non Smoking (View) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking (View)

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking (View)

Deluxe Room, 2 Twin Beds, Non Smoking (View) | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, 2 Twin Beds, Non Smoking (View)

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Club Suite, 1 King Bed, Non Smoking

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 2 Twin Beds, Non Smoking

Club Suite, 2 Twin Beds, Non Smoking | Living room | LCD TV

Club Suite, 2 Twin Beds, Non Smoking

  • 1076 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Suite, 2 Twin Beds, Non Smoking

Club Suite, 2 Twin Beds, Non Smoking | Living room | LCD TV

Club Suite, 2 Twin Beds, Non Smoking

  • 678 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Suite, 2 Twin Beds, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Club Suite, 2 Twin Beds, Non Smoking

  • 807 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Suite, 1 King Bed, Non Smoking

Club Suite, 1 King Bed, Non Smoking | Living room | LCD TV

Club Suite, 1 King Bed, Non Smoking

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 2 Double Beds, Non Smoking

Club Suite, 2 Double Beds, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Club Suite, 2 Double Beds, Non Smoking

  • 797 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 2 Double Beds, Non Smoking (View)

Club Suite, 2 Double Beds, Non Smoking (View) | 1 bedroom, premium bedding, minibar, in-room safe

Club Suite, 2 Double Beds, Non Smoking (View)

  • 797 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Club Suite, 1 King Bed, Non Smoking

  • 840 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking (View)

1 bedroom, premium bedding, minibar, in-room safe

Club Suite, 1 King Bed, Non Smoking (View)

  • 893 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 Double Bed, Non Smoking

Luxury Suite, 1 Double Bed, Non Smoking | Living room | LCD TV

Luxury Suite, 1 Double Bed, Non Smoking

  • 1012 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Luxury Suite, 2 Bedrooms, Non Smoking

Luxury Suite, 2 Bedrooms, Non Smoking | Living room | LCD TV

Luxury Suite, 2 Bedrooms, Non Smoking

  • 947 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Club Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, Non Smoking

LCD TV

Junior Suite, 2 Double Beds, Non Smoking

  • 538 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, 2 Double Beds, Non Smoking (View)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 2 Double Beds, Non Smoking (View)

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking (View)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking (View)

8.0 out of 10
Very good
(1 review)
  • 635 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

LCD TV

Junior Suite, 1 King Bed, Non Smoking

  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Exterior

Minn Shijo Omiya

Nakagyo Ward
  • Free WiFi
  • Air conditioning
  • Microwave
4.8 out of 5, Exceptional, 18 reviews
$67 nightly
The price is $74
Sep 28 - Sep 29
All taxes and fees included in total
Minn Shijo Omiya

About the neighborhood

Kyoto

Higashiyama Ward stay.Your stay at this Higashiyama Ward hotel places you within 2 miles (3 km) of Kiyomizu Temple and Kawaramachi Street. Nishiki Market and Kyoto University are also within 2 miles (3 km).

What's nearby

  • Heian Shrine - 12 min walk - 0.7 miles
  • Yasaka Shrine - 16 min walk - 0.9 miles
  • Kyoto University - 3 min drive - 1.9 miles
  • Nishiki Market - 4 min drive - 1.6 miles
  • Kiyomizu Temple - 4 min drive - 1.4 miles

Getting around

  • Keage Station - 3 min walk
  • Sanjo Station - 19 min walk
  • Kansai Intl. Airport (KIX) - 96 min drive

Restaurants

  • ‪ウェスティン都ホテル京都 エグゼクティブクラブ ラウンジ(Westin Club Lounge) - ‬1 min walk
  • ‪Blue Bottle Coffee - ‬7 min walk
  • ‪Mayfair Tea Room - ‬1 min walk
  • ‪旅館 八千代 Kyoto Garden Ryokan Yachiyo - ‬5 min walk
  • ‪ミライハウス - ‬6 min walk

About this property

The Westin Miyako Kyoto

5-star luxury hotel near Kiyomizu Temple
The Westin Miyako Kyoto offers its guests hot springs, an indoor pool, and a health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 17833 square feet (1657 square meters) and includes conference space. A hot tub, spa services, and multilingual staff are also featured at the luxury The Westin Miyako Kyoto. A train station pick-up service and a train station drop-off service are free. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Kyoto hotel.

  • 266 guestrooms or units
  • 11 levels
  • 3 dining venues
  • 17833 sq ft of conference space
  • 1657 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
The Westin Miyako Kyoto offers 266 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. LCD televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). There are hot springs open between 6:30 AM and 11:00 PM.

Similar properties

Bar (on property)

Hilton Kyoto

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 298 reviews
$326 nightly
The price is $358
Sep 28 - Sep 29
Hilton Kyoto

Property amenities

Family friendly

  • In-room crib
  • Indoor pool

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle from 10:00 AM to 6:00 PM
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 5,000 for adults and JPY 2,500 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Health club
  • Hot spring
  • Hot tub
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • LCD TV with digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 18 2026 to January 22 2026 (completion date subject to change). The following areas are affected:
  • Fitness facilities
  • Hot springs
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 5000 for adults and JPY 2500 for children
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 1:00 PM to 9:00 PM.
  • Hot springs access available from 6:30 AM to 11:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Kyoto Miyako
Kyoto Westin
Kyoto Westin Miyako
Miyako Kyoto
Miyako Westin Kyoto
Westin Kyoto Miyako
Westin Miyako
Westin Miyako Hotel
Westin Miyako Hotel Kyoto
Westin Miyako Kyoto
Westin Miyako Kyoto Hotel
Westin Kyoto
The Westin Miyako Kyoto Hotel Kyoto
Kyoto Westin
Westin Kyoto
Westin Miyako Kyoto
The Westin Miyako Kyoto Hotel
The Westin Miyako Kyoto Kyoto
The Westin Miyako Kyoto Hotel Kyoto

Frequently asked questions

How close is The Westin Miyako Kyoto to the airport?

The Westin Miyako Kyoto is 36.2 mi (56-min drive) away from the Itami Airport (ITM) airport, the closest popular airport to the property.

How much does it cost to stay at The Westin Miyako Kyoto?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at The Westin Miyako Kyoto on Oct 23, 2025 start from $362.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Westin Miyako Kyoto have an airport shuttle?

Airport shuttle services are not available at The Westin Miyako Kyoto.

Does The Westin Miyako Kyoto offer free breakfast?

Free breakfast isn’t provided at The Westin Miyako Kyoto, but buffet breakfast is offered for a fee of JPY 5000 for adults and JPY 2500 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at The Westin Miyako Kyoto?

No, there is no casino at this hotel.

What time is check-in at The Westin Miyako Kyoto?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at The Westin Miyako Kyoto?

Free parking is not available at this hotel. Self parking is available for JPY 1500 per night.

Does The Westin Miyako Kyoto have a pool?

The Westin Miyako Kyoto features an indoor pool. Guests can enjoy pool access from 1:00 PM to 9:00 PM.

Does The Westin Miyako Kyoto have a restaurant?

There are 3 onsite restaurants, offering options like barbecue and light fare.

Does The Westin Miyako Kyoto have a spa?

Pamper yourself with a day at Sothys, where you can enjoy massages, aromatherapy, and body treatments.

How close is The Westin Miyako Kyoto to downtown Kyoto?

The Westin Miyako Kyoto is 1.2 mi away from Kyoto.

The Westin Miyako Kyoto Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 501 out of 1002 reviews
Rating 8 - Good. 347 out of 1002 reviews
Rating 6 - Okay. 102 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

8.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

ethan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simple the best hotel in the world! The hot springs are a spiritual experience and the reason I will always revisit this place for the rest of my life. Great location right if the subway and only a 30 minute walk from Kyoto station and downtown Kyoto. For families, this hotel cannot be beat and everyone in my party loved it there. The place was fully booked, but you won’t even notice because the property is so evenly spaced out. The beds were amazing and the bathrooms were simply the best bathrooms I ever seen in a hotel or home. I plan on remodeling my home soon and will draw inspiration from this hotel’s layout. In the morning I loved to stroll through the garden and wait till my family woke up. The only thing that needs improvement is the gym, which I would rate an 8 out of 10. We took day trips to see the monkey kingdom and deer at Nara, both unforgettable experiences!! I want to write an entire essay on why this hotel is the best in the world but I’ll leave it up for you to decide. Best decision I ever made!!
Stayed 4 nights in Jun 2025

10/10 Excellent

JIAZHI

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

10/10 Excellent

Andrea, PORT WASHINGTON

Stayed 4 nights in Apr 2025

8/10 Good

Maria Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In general very good hotel, very bad spa services, great hot springs experience
Stayed 4 nights in May 2025

10/10 Excellent

veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was wonderful super clean and very confortable
Stayed 8 nights in May 2025

8/10 Good

Juil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Patricia, New York

Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Amenities
Staff was accommodating, service oriented and wonderful. The value for this property is outstanding for what you get! The breakfast is awesome and a must to have included in your stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

patty, mill valley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay .
Stayed 5 nights in Apr 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Memorable Stay at a Luxurious Hotel

Our trip to Kyoto was all the more memorable because of our luxurious stay at the Westin. The hotel was spotless, the staff were friendly, the spa was relaxing, the meals were delicious, and the room was very comfortable with all the modern amenities we could want.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jiatong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I was staying in Kaisui-en for honeymoon and the service was amazing! The staffs were helpful and accommodating.
Stayed 2 nights in Jan 2025

10/10 Excellent

Quanah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Norly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Elon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel we stayed at the entire trip, staff was tremendous and we were treated like royalty. There was a constant effort even when we didn’t need it to make sure we had the best experience. Everything was clean and the facilities were gorgeous
Stayed 2 nights in Dec 2024

6/10 Okay

Barbara

Stayed 2 nights in Oct 2024

10/10 Excellent

Mary Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my fifth time staying at the Westin Miyako. The location is superb for seeing temples on the west side of Kyoto, and it’s always easy to get around, either via their free shuttle bus to Kyoto Station, or by nearby public transit with a few blocks’ walk. The staff offers world class hospitality. I could not have asked for a better stay.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Beautiful hotel with a lovely Onsen. Beautiful, spacious, well-appointed room. Great location. It was my wife’s birthday and at the end of an excellent teppanyaki dinner the chef sent out a gorgeous dessert plate.
Birthday art
Stayed 2 nights in Sep 2024

10/10 Excellent

Nannette

The complete staff were so gracious and helpful, everyone went above and beyond customer service.
Stayed 1 night in Oct 2024

10/10 Excellent

Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Extremely caring and friendly staff. Luxurious rooms and tremendous amenities - loved the onsen and spa. Only downside was a lack of less expensive options for casual dining or breakfast cafe if you preferred not to use buffet.
Stayed 3 nights in Sep 2024

10/10 Excellent

Marcelle, Brooklyn

Traveled with partner
Liked: Staff & service, property conditions & facilities
This property was extremely amazing !!!! Clean!!!! Beautifully aesthetic!!! And staff was so nice and welcoming!
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great.
Stayed 4 nights in Jul 2024

10/10 Excellent

Winsome

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Spa and grounds were tranquil and relaxing. Excellent services from the staff. I would definitely recommend this property.
Stayed 4 nights in Jul 2024

10/10 Excellent

Layne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Atsuko

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If there is 6 star category to rate hotels, this hotel deserves it. The customer service just exceeds anyone’s expectation. No need for you to wait in line to ask questions to the receptionist. There are many hotel staff working at lobby to ask your needs. The room is very spacious with oversized veranda. The Spa and hot springs are must. The cafe Mayfair offers great service and selection of delicacies.
Stayed 3 nights in Jul 2024