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Cross Hotel Kyoto

3.5 star property
3.5-star hotel near Kawaramachi Street

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Photo gallery for Cross Hotel Kyoto

Exterior detail
[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes
[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes
Breakfast and lunch served, Mediterranean cuisine
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Laundry
  • Housekeeping

Explore the area

View in a map
71-1 Daikokucho, Kawaramachi-dori, Sanjo-sagaru, Nakagyo-ku, Kyoto, Kyoto, 604-8031
  • Place, Kawaramachi Street
    ‪1 min walk‬
  • Place, Pontocho Alley
    ‪1 min walk‬
  • Place, Nishiki Market
    ‪6 min walk‬
  • Airport, Osaka (ITM-Itami)
    ‪59 min drive‬

Room options

View all photos for [NON SMOKING] Deluxe Family Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Family Twin Room

10.0 out of 10
Exceptional
(15 reviews)
  • 506 sq ft
  • Sleeps 6
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Deluxe Corner King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Corner King Room

10.0 out of 10
Exceptional
(6 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Corner Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Corner Twin Room

9.2 out of 10
Wonderful
(7 reviews)
  • 441 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior Twin Room with Sofa bed

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior Twin Room with Sofa bed

9.6 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for [NON SMOKING] Superior Twin Room

[NON SMOKING] Superior Twin Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior Twin Room

10.0 out of 10
Exceptional
(13 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Superior King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Superior King Room

9.4 out of 10
Exceptional
(33 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Standard Twin Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Twin Room

9.8 out of 10
Exceptional
(30 reviews)
  • 269 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Standard Queen Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Queen Room

9.4 out of 10
Exceptional
(13 reviews)
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for [NON SMOKING] Deluxe King Room

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe King Room

9.6 out of 10
Exceptional
(11 reviews)
  • 366 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for [NON SMOKING] Deluxe Twin Room Plus

1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Deluxe Twin Room Plus

9.2 out of 10
Wonderful
(7 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Premium Suite

[NON SMOKING] Premium Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Premium Suite

  • 818 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Japanese Suite

[NON SMOKING] Japanese Suite | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Japanese Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 753 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 Large Twin Beds

View all photos for [NON SMOKING] Accessible Twin

[NON SMOKING] Accessible Twin | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Accessible Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [NON SMOKING] Standard King Room

[NON SMOKING] Standard King Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard King Room

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for [NON SMOKING] Standard Double Room

[NON SMOKING] Standard Double Room | 1 bedroom, premium bedding, in-room safe, blackout drapes

[NON SMOKING] Standard Double Room

9.2 out of 10
Wonderful
(21 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

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THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel

About the neighborhood

Kyoto

Heart of Kyoto.Within a 10-minute walk of this Downtown Kyoto hotel, you'll find Kawaramachi Street and Shijo Street. Also, Nishiki Market is within half a mile (1 km) and Kyoto Imperial Palace is within 2 miles (3 km).

What's nearby

  • Kawaramachi Street - 1 min walk - 0.1 miles
  • Kiyamachi Street - 1 min walk - 0.1 miles
  • Pontocho Alley - 1 min walk - 0.1 miles
  • Shijo Street - 5 min walk - 0.3 miles
  • Nishiki Market - 6 min walk - 0.3 miles

Getting around

  • Sanjo Station - 4 min walk
  • Sanjo Keihan Station - 5 min walk
  • Itami Airport (ITM) - 65 min drive

Restaurants

  • ‪CoCo壱番屋 中京区河原町三条店 - ‬1 min walk
  • ‪麺匠一粒万倍 - ‬2 min walk
  • ‪京都ダイニング 正義 - ‬1 min walk
  • ‪薬師 - ‬1 min walk
  • ‪焼肉処竜宝 - ‬1 min walk

About this property

Cross Hotel Kyoto

3.5-star hotel near Kawaramachi Street
Along with a restaurant, there's a coffee shop/cafe on site. WiFi is free in public spaces. Cross Hotel Kyoto also features multilingual staff, concierge services, and laundry facilities.

Smoking is allowed in designated areas at this 3.5-star Kyoto hotel.

  • 301 guestrooms or units
  • 9 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Cross Hotel Kyoto offers 301 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, slippers, bidets, and toilets with an electronic bidet. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is provided daily.

Similar properties

Front of property
Nohga Hotel Kiyomizu Kyoto
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.9 out of 5, Exceptional, 1,605 reviews
$84 nightly
The price is $93
Jan 29 - Jan 30
Nohga Hotel Kiyomizu Kyoto

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3300 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

We should mention

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CROSS HOTEL
CROSS KYOTO
Cross Hotel Kyoto Hotel
Cross Hotel Kyoto Kyoto
Cross Hotel Kyoto Hotel Kyoto

Frequently asked questions

How close is Cross Hotel Kyoto to the airport?

Cross Hotel Kyoto is 28.8 mi (65-min drive) away from the Itami Airport (ITM) airport, the closest popular airport to the property.

How much does it cost to stay at Cross Hotel Kyoto?

As of Jan 22, 2026, prices found for a 1-night stay for 2 adults at Cross Hotel Kyoto on Jan 29, 2026 start from $98.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Cross Hotel Kyoto have an airport shuttle?

Airport shuttle services are not available at Cross Hotel Kyoto.

Does Cross Hotel Kyoto offer free breakfast?

Free breakfast isn’t provided at Cross Hotel Kyoto, but buffet breakfast is offered for a fee of JPY 3300 per person. It's available every day from 7 AM to 10 AM.

Is there a casino at Cross Hotel Kyoto?

No, there is no casino at this hotel.

What time is check-in at Cross Hotel Kyoto?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Cross Hotel Kyoto?

Free parking is not available at this hotel.

Does Cross Hotel Kyoto have a pool?

Cross Hotel Kyoto does not have a pool.

Does Cross Hotel Kyoto have a restaurant?

Cross Hotel Kyoto is home to KIHARU Brasserie, which features Mediterranean cuisine.

Does Cross Hotel Kyoto have a spa?

There are no spa services available at this hotel.

How close is Cross Hotel Kyoto to downtown Kyoto?

Cross Hotel Kyoto is 0.3 mi away from Kyoto.

Cross Hotel Kyoto Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1626 out of 1942 reviews
Rating 8 - Good. 247 out of 1942 reviews
Rating 6 - Okay. 48 out of 1942 reviews
Rating 4 - Poor. 8 out of 1942 reviews
Rating 2 - Terrible. 13 out of 1942 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Rhiannon

Stayed 4 nights in Oct 2025

10/10 Excellent

Kevin griffith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. The rooms are nice, the breakfast area is very nice and had a lovely breakfast. The entrance/sitting are was also very pleasant.
Stayed 7 nights in Oct 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for four nights while in Kyoto. The location was great. Ideal for doing local shopping or jumping on the subway. It was also right in an area with a bunch of nightlife, which was cool to see, and didn’t have any negative impact on the area (Japan in general is very safe). Thoroughly enjoyed our stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cross Hotel is a relatively new hotel and they keep it up well. The staff was very helpful every time we consulted them. They have a wonderful lobby to relax in and read. The breakfast buffet was included in the price, something that wasn't clear in the information I read, and it was excellent with both Western and Japanese options. Most important, the hotel is next to many of the most interesting parts of the city. In one direction it's half a block to Pontocho Alley; in the other, it's half a block to the main shopping street in Kyoto. It's a 12 minute walk to the best street to see traditional Japanese artisans at work (woodblock printing, lacquer, metal smithing, etc.). It's a 15 minute walk to the antique stores of Gion and major temples and shrines such as Kenninji Temple and Yasaka Shrine. A major subway/train station is a 5 minute walk. For these and other reasons, we plan on staying here next time we visit Kyoto.
Stayed 5 nights in Oct 2025

8/10 Good

dongju

Stayed 2 nights in Oct 2025

10/10 Excellent

Yumi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location was great; easy walk to so many stores and restaurants and Kamo River. The hotel staff were super. They were polite, friendly, helpful and spoke multiple languages. Sending suitcases to the next hotel was super easy from this hotel. The room was super clean. The bath tub was wonderful and loved the shower as well. I would stay again.

10/10 Excellent

Keeran

Stayed 3 nights in Oct 2025

10/10 Excellent

Julie

Stayed 3 nights in Oct 2025

10/10 Excellent

keadrian

Stayed 3 nights in Oct 2025

10/10 Excellent

Laurie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was exceptionally clean, staff was friendly, helpful and efficient. Breakfast was good and varied. Location was awesome!
Stayed 5 nights in Oct 2025

10/10 Excellent

Brandon, West Covina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Jesus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica, Orlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All amazing
Stayed 2 nights in Oct 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cross Hotel Kyoto was a wonderful hotel and we had an excellent stay. The staff is helpful and courteous, the rooms are clean and well designed, the breakfast had a wonderful variety of western and Japanese options. We did not plan to get the breakfast, but there are few breakfast options in the area that are open early. We're glad that we did.
Stayed 3 nights in Oct 2025

10/10 Excellent

Krishnan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Matthew, Washougal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property in a convenient location. It is, however, near many nightclubs and the parties went on until 6 AM all four nights of our stay. While the noise did not keep us up (we were on the 6th floor), it was certainly noticeable. But otherwise a great place to stay and that didn’t really detract from our visit.
Stayed 4 nights in Oct 2025

10/10 Excellent

mei

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great. Lots of dining options and shopping. Clean room and friendly staff. Highly recommend.
Stayed 2 nights in Aug 2025

10/10 Excellent

Quyen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was located in a great location in Kyoto with many dining options and close to public transportation. The rooms were clean and the hotel had the best breakfast. Highy recommend and will definitely stay here again.
Stayed 4 nights in Oct 2025

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel! Centrally located in the heart of Kyoto! Couple blocks from the river and from downtown center! Can’t wait to come back!
Stayed 3 nights in Oct 2025

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean very clean, good staff and perfect location for Kyoto area.
Stayed 3 nights in Oct 2025

10/10 Excellent

Ritesh

Stayed 1 night in Oct 2025

8/10 Good

Nanda Kumar

Stayed 4 nights in Oct 2025

10/10 Excellent

Makenna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location! The rooms were spacious for typical Japanese rooms, very nice and offered pajamas. Our luggage did not arrive from previous hotel in the time frame stated by shipping company and the staff at Cross were very helpful in tracking it down and getting to us before our check out on last day. Highly recommend getting the breakfast add on, so many options and excellent food. 5 stars all around.
Stayed 3 nights in Oct 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location
Stayed 3 nights in Oct 2025