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Embassy Suites Hotel Charlotte

3.5 star property
Hotel near Billy Graham Library in Charlotte

Choose dates to view prices

Photo gallery for Embassy Suites Hotel Charlotte

Bar (on property)
Lobby sitting area
Indoor pool
Reception
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Parking available
  • Bar
  • Room service
  • Pool

Explore the area

View in a map
4800 S Tryon St, Charlotte, NC, 28217
  • Bank of America Stadium
    ‪7 min drive‬
  • Charlotte Convention Center
    ‪7 min drive‬
  • SouthPark Mall
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, Accessible, Non Smoking

8.6 out of 10
Excellent
(14 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Non Smoking (Roll-in Shower)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, Accessible, Non Smoking (Roll-in Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, Non Smoking

Presidential Suite, 2 Bedrooms, Non Smoking | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Presidential Suite, 2 Bedrooms, Non Smoking

  • 1100 sq ft
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Parlor)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 King Bed, Non Smoking (Parlor)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(36 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Premium Suite, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(11 reviews)
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(51 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

King, Premium Suite, 1 King Bed, Non Smoking, Corner

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Premium Suite, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Conference)

Suite, 1 King Bed, Non Smoking (Conference) | 1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, 1 King Bed, Non Smoking (Conference)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking (Conference)

Premium Suite, 1 King Bed, Non Smoking (Conference) | Living area | 42-inch LCD TV with satellite channels, TV, pay movies

Premium Suite, 1 King Bed, Non Smoking (Conference)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for King, Premium Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

King, Premium Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, down comforters, in-room safe

Suite, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Charlotte

Near the airport.Within 6 miles (10 km) of this Charlotte hotel, you'll find Charlotte Convention Center and NASCAR Hall of Fame. Spectrum Center and Bank of America Stadium are also within 6 miles (10 km).

What's nearby

  • Bank of America Stadium - 7 min drive - 4.7 miles
  • Charlotte Convention Center - 7 min drive - 4.9 miles
  • NASCAR Hall of Fame - 7 min drive - 4.9 miles
  • Spectrum Center - 8 min drive - 5.3 miles
  • SouthPark Mall - 8 min drive - 5.0 miles

Getting around

  • Woodlawn Station - 1 min drive
  • Charlotte Station - 13 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 9 min drive

Restaurants

  • ‪Circle K - ‬4 min walk
  • ‪Cook Out - ‬10 min walk
  • ‪The Olde Mecklenburg Brewery & Biergarten - ‬15 min walk
  • ‪Lower Left Brewing Co - ‬14 min walk
  • ‪Brewers at 4001 Yancey - ‬19 min walk

About this property

Embassy Suites Hotel Charlotte

Hotel near Billy Graham Library in Charlotte
Embassy Suites Hotel Charlotte offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 13003 square feet (1208 square meters) and includes conference space. A terrace, a vending machine, and coffee/tea in a common area are also featured at the business-friendly Embassy Suites Hotel Charlotte. An area shuttle within 3 mi and a roundtrip airport shuttle (available 24 hours) are free. For a fee, parking is available.

This Charlotte hotel is smoke free.

  • 274 guestrooms or units
  • 7 levels
  • Meeting rooms
  • 13003 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 1989
  • To-go breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Dining venue
Embassy Suites Hotel Charlotte offers 274 accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters. 42-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Charlotte hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Free area shuttle up to 3 mi
  • Uncovered self parking on site (USD 10 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • MP3 dock
  • Pay movies

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 10 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Charlotte
Embassy Suites Hotel Charlotte
Embassy Suites Charlotte
Embassy Suites Hotel Charlotte Hotel
Embassy Suites Hotel Charlotte Charlotte
Embassy Suites Hotel Charlotte Hotel Charlotte

Frequently asked questions

How close is Embassy Suites Hotel Charlotte to the airport?

Embassy Suites Hotel Charlotte is 6.7 mi (9-min drive) away from the Charlotte-Douglas Intl. Airport (CLT) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites Hotel Charlotte?

As of Sep 9, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites Hotel Charlotte on Sep 18, 2025 start from $139.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites Hotel Charlotte have an airport shuttle?

Embassy Suites Hotel Charlotte offers a free airport shuttle, available 24 hours a day, on request.

Does Embassy Suites Hotel Charlotte offer free breakfast?

Embassy Suites Hotel Charlotte offers free on-the-go breakfast every day from 7:00 AM to 9:00 AM.

Is there a casino at Embassy Suites Hotel Charlotte?

No, there is no casino at this hotel.

What time is check-in at Embassy Suites Hotel Charlotte?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Embassy Suites Hotel Charlotte?

Free parking is not available at this hotel. Self parking is available for USD 10 per night.

Does Embassy Suites Hotel Charlotte have a pool?

Embassy Suites Hotel Charlotte features an indoor pool.

Does Embassy Suites Hotel Charlotte have a restaurant?

Embassy Suites Hotel Charlotte is home to E'terie Grill & Lounge, which features American cuisine.

Does Embassy Suites Hotel Charlotte have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites Hotel Charlotte to downtown Charlotte?

Embassy Suites Hotel Charlotte is 4.2 mi away from Charlotte.

Reviews

Embassy Suites Hotel Charlotte Reviews

7.8

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 475 out of 1002 reviews
Rating 8 - Good. 195 out of 1002 reviews
Rating 6 - Okay. 126 out of 1002 reviews
Rating 4 - Poor. 92 out of 1002 reviews
Rating 2 - Terrible. 114 out of 1002 reviews

Reviews

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Cirsten

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I liked th complimentary happy hour tickets and snacks. One of the sinks didn't work
Stayed 1 night in Jun 2025

8/10 Good

Vanessa

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It eas a very busy weekend and only 1 person working front desk during check in causing a very long wait. Breakfast was great, but very understaffed again for the amount of people staying. Room was clean and comfortable.
Stayed 1 night in Jun 2025

6/10 Okay

Linda

Stayed 1 night in Jun 2025

10/10 Excellent

Montoya

Liked: Cleanliness, property conditions & facilities
The property is very nice and modern! I love the elevator set up and the room set ups! When we entered the room it was nice but the toilet was clogged…that was really the only thing that was wrong! Other than that, I would stay again!
Stayed 1 night in Jun 2025

8/10 Good

Davelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Shower could have been better
Stayed 1 night in Jun 2025

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in May 2025

10/10 Excellent

Ashlei

Liked: Cleanliness, amenities, property conditions & facilities
property very new, renovated with great amenities
Stayed 1 night in Apr 2025

4/10 Poor

Nikola

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
The staff at the reception was very unpleasant, they had a 50$ deposit requirement which was fine, also a charge for parking at the hotel we already payed around 400$ for, but then once the payment went through there was an additional charge of 270$ after coming back to the reception and asking what it was for they said that we had selected to pay at the hotel instead of over Expedia which was not true, I had offered to show them the receipts which they didn’t really care for and they said there is nothing they can do and that we would have to either come back or call the supervisor on Monday which was the day after we had left. The staff it self was once again very unpleasant with an exception of a few people, the surrounding area is terrible especially considering the price of the hotel. I would strongly encourage anyone to look into other hotels don't waste your time, money or patience with a place like this!
Stayed 1 night in May 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
Stayed 1 night in May 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for all our needs! Very clean and welcoming hotel. Easy check in and out. Loved access to use shuttles to get to our event close by. Hector was Awesome! The breakfast was excellent and had a nice selection. The bar area was relaxing and enjoyable. The room was very roomy, clean, and updated.
Stayed 1 night in May 2025

10/10 Excellent

Nayra

Liked: Cleanliness
Stayed 2 nights in May 2025

4/10 Poor

Michelle

Traveled with partner
Disliked: Cleanliness, amenities
I did not receive any housekeeping the ENTIRE STAY. Called front desk (after numerous times of trying) finally spoke to front desk staff ( who seemed to give no care at all). She told me "They will eventually get to my room". Breakfast bar ran out of food so we had to wsit about 20 minutes for them to replenish items. Homeless ppl was walking around as if they stayed there (actually was camped out in the bushes, in front of the property). The last day of our stay there was a big german Sheppard roaming free, the hotel front desk staff was unimpressed. SItting area in back was only two tables! It was the weekend of the PGA TOUR! I wouldn't recommend this property to ANYONE! The only person who was so incredibly nice was the bar attendant. Oh i forgot we ordered wings and they was cold as ice adter we waited for about 40 minutes!!! Needless to say they brought them back out (they had tp put them in the microwave) they was tougher than beef jerky! Asked for my receipt ay check out ftont desk vlerk wouldn't give me one because she stated I paid through Expedia ( but yet you got paid correct?). Disaster!!!!!
Stayed 3 nights in May 2025

10/10 Excellent

Doug

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in May 2025

10/10 Excellent

Ryanne

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was amazing . Starting off with the front desk . Everyone was so kind and accommodating. I needed to check in early and that wasn’t a problem they even gave me 2 free drink vouchers for their happy hour. I thought that was really awesome . Next , the room was super clean and fresh . Everything was up to date and modern . Housekeeping was cool. The morning breakfast was amazing . Bacon eggs ,sausage, pancakes, French toast, an oatmeal station ,cereal, fresh fruit, juices and sodas, and even an omelet station !! It was the best free breakfast I’ve ever experienced on a trip hands down . The pool was a 7/10 only because the water was nasty and filled with products like lotion, sunscreen & hair oils because the guest don’t shower before entering. It’s not the hotels fault but I wish they could enforce the rule a little better . It was gross for me . Sry . This was my first time in Charolette and it was an awesome trip . The city was so much fun with so much to do and experience and now I’m going to make sure that wherever I travel I stay at an Embassy suites . They really didn’t miss with this one !
Stayed 2 nights in May 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Suzzette

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice and the staff was amazing.
Stayed 1 night in May 2025

10/10 Excellent

Ariel

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
My suite was exceptionally clean and maintained. I liked the convenient parking and how it was in a centralized place from where we had to travel to around the city.
Stayed 1 night in May 2025

2/10 Terrible

Arthur

Disliked: Cleanliness, amenities, property conditions & facilities
The room was fifty and horrible, I went to the front desk 3 times no accommodations
Stayed 3 nights in May 2025

2/10 Terrible

Chastity

Stayed 2 nights in May 2025

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We came in for wedding. We we early and the hotel allowed up to check in early. Great customer service
Stayed 1 night in May 2025

8/10 Good

LaFonda

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked with you all because I needed to feel safe. Which I felt safe but the shower door was off the track and the shower head only had a little water coming out of it. For the amount of money I spent, everything should had been good
Stayed 2 nights in May 2025

10/10 Excellent

Kendrick

Stayed 2 nights in May 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is run down and in terrible condition. There was no air condition in my room, had the thermostat on 65 and it was 76 in the room. Bathroom floor was dirty and stains on the comforter in the bedroom.
Stayed 1 night in May 2025