See all properties

Moose Hotel And Suites

4.0 star property
4-star spa hotel near Banff National Park Information Centre

Choose dates to view prices

Photo gallery for Moose Hotel And Suites

Indoor pool
Creator video - submitted by Angela's Hotel Recs
Interior entrance
Front of property - evening/night
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

Explore the area

View in a map
345 Banff Ave, Banff, AB, T1L 1H8
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪3 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪5 min walk‬

Room options

View all photos for Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Hotel Room 2 Queen

9.0 out of 10
Wonderful
(173 reviews)
  • 329 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior One Bedroom Suite 2 Queens

9.8 out of 10
Exceptional
(29 reviews)
  • 494 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Rooftop 1 Bedroom Suite

10.0 out of 10
Exceptional
(16 reviews)
  • 538 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Rooftop 2 Bedroom Suite

10.0 out of 10
Exceptional
(12 reviews)
  • 812 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Superior King Hotel Room

Superior King Hotel Room | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior King Hotel Room

9.6 out of 10
Exceptional
(54 reviews)
  • 329 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King | Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior One Bedroom Suite 1 King

9.6 out of 10
Exceptional
(101 reviews)
  • 494 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior King Bed Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior King Bed Room

  • Sleeps 2

View all photos for One Bedroom Superior King Bed Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

One Bedroom Superior King Bed Suite

  • Sleeps 4

View all photos for One Bedroom Rooftop Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

One Bedroom Rooftop Suite

  • Sleeps 4

View all photos for Two Bedrooms Rooftop Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Two Bedrooms Rooftop Suite

  • Sleeps 6

Rooftop 2 Bedroom Suite

  • Sleeps 6

View all photos for One Bedroom Two Queen Beds Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

One Bedroom Two Queen Beds Suite

  • Sleeps 4

View all photos for Superior Two Queen Beds Room

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Superior Two Queen Beds Room

  • Sleeps 4

View all photos for One Bedroom King Bed Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

One Bedroom King Bed Suite

  • Sleeps 3

View all photos for One Bedroom Superior Two Queen Beds Suite

Premium bedding, in-room safe, blackout drapes, iron/ironing board

One Bedroom Superior Two Queen Beds Suite

  • Sleeps 4

About the neighborhood

Banff

City center stay.A stay at this Downtown District hotel places you steps from Banff National Park Information Centre and within a 5-minute walk of Canadian Ski Museum West. Banff Lake Louise Tourism Bureau and Banff Legacy Trail are also within half a mile (1 km).

What's nearby

  • Banff National Park - 1 min walk - 0.0 miles
  • Banff National Park Information Centre - 3 min walk - 0.2 miles
  • Banff Lake Louise Tourism Bureau - 5 min walk - 0.3 miles
  • Banff Centre for Arts and Creativity - 10 min walk - 0.5 miles
  • Central Park - 11 min walk - 0.6 miles

Getting around

  • Banff Station - 8 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪The Canadian Brewhouse - ‬4 min walk
  • ‪Good Earth Coffeehouse - ‬2 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬4 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Evelyn's Coffee Bar - ‬5 min walk

About this property

Moose Hotel And Suites

4-star spa hotel near Banff National Park Information Centre
Moose Hotel And Suites offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 2000 square feet (186 square meters) and includes conference space. A fitness center, spa services, and a vending machine are also featured at Moose Hotel And Suites. Free self parking is available.

This 4-star Banff hotel is smoke free.

  • 174 guestrooms or units
  • 4 levels
  • 2000 sq ft of conference space
  • 186 sq m of conference space
  • Built in 2016
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Moose Hotel And Suites offers 174 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels.

This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Meadow Spa + Pools has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. The spa is open daily.

Similar properties

Rooftop pool
Hotel Canoe and Suites
  • Hot Tub
  • Pet friendly
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, 1,940 reviews
$197 nightly
The price is $214
Dec 7 - Dec 8
Total with taxes and fees
Hotel Canoe and Suites

Property amenities

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 25 for adults and CAD 15 to 25 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 hot tubs
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Dryer
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 25 for adults, and CAD 15 to 25 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Frequently asked questions

How close is Moose Hotel And Suites to the airport?

Moose Hotel And Suites is 85.7 mi (93-min drive) away from the Calgary International Airport (YYC) airport, the closest popular airport to the property.

How much does it cost to stay at Moose Hotel And Suites?

As of Dec 6, 2025, prices found for a 1-night stay for 2 adults at Moose Hotel And Suites on Jan 5, 2026 start from $199.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Moose Hotel And Suites have an airport shuttle?

Airport shuttle services are not available at Moose Hotel And Suites.

Does Moose Hotel And Suites offer free breakfast?

Free breakfast isn’t offered at Moose Hotel And Suites, but full breakfast is offered for a fee of between CAD 15 and 25 for adults, CAD 15 and 25 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Moose Hotel And Suites?

No, there is no casino at this hotel.

What time is check-in at Moose Hotel And Suites?

Check-in start time: 4 PM; Check-in end time: anytime.

Is there free parking at Moose Hotel And Suites?

This hotel offers free self parking.

Does Moose Hotel And Suites have a pool?

Moose Hotel And Suites features an indoor pool.

Does Moose Hotel And Suites have a restaurant?

Yes, there is a restaurant on site.

Does Moose Hotel And Suites have a spa?

Pamper yourself with a day at Meadow Spa + Pools, where you can enjoy facials, mani/pedis, and body wraps.

How close is Moose Hotel And Suites to downtown Banff?

Moose Hotel And Suites is 0.2 mi away from Banff.

Reviews

Moose Hotel And Suites Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1778 out of 2263 reviews
Rating 8 - Good. 347 out of 2263 reviews
Rating 6 - Okay. 78 out of 2263 reviews
Rating 4 - Poor. 39 out of 2263 reviews
Rating 2 - Terrible. 21 out of 2263 reviews

Reviews

10/10 Excellent

Arthur

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no free breakfast. It cost us $70 to eat breakfast.
Stayed 3 nights in Nov 2025

10/10 Excellent

Gerardo, Bedford Corners

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

James

Stayed 4 nights in Sep 2025

8/10 Good

Susannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in the perfect location! In the middle of everything! Staff was very nice and accommodating. I was disappointed however, when we got there, we learned the pool on the rooftop, was under construction and unable to be used. This was one of the main reasons I chose this hotel. But, the staff was very nice and apologetic and we had a lovely time!
Stayed 4 nights in Aug 2025

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The accommodation is excellent. The property is quite new. The staff is friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Paul

Stayed 2 nights in Sep 2025

8/10 Good

Manjit

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the cozy feel of this hotel! It is really beautiful and the restaurant on site is very helpful when traveling with a toddler - all the staff are so helpful and kind. Additional big perks include how close it is to downtown and public transit, so everything is walkable. Also, free parking!! Which is very hard to find. Only reason I didn’t give it 5 stars across the board is that for the price (I understand it’s Banff and it is high season when we came) there are some things lacking - for example, option for pack and play or rollaway cribs and an updated television system. The AC was also either freezing or the room got kind of warm so temp control was a bit challenging. Overall though I’d recommend it because it is beautiful and the convenience of location and parking are a major plus!
Stayed 4 nights in Aug 2025

10/10 Excellent

Jimmy, Marlow

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with a parking garage and lots of dining options within walking distance. The room was quiet, clean and comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bridget

Stayed 3 nights in Aug 2025

8/10 Good

Aaron

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
access to lobby was long
Stayed 2 nights in Sep 2025

6/10 Okay

Julie

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooftop hot tub area was in rough shape with loose tiles and badly needed maintenance. Sauna wasn’t hot. Wish they provided coffee in lobby and free bikes like other properties.
Stayed 4 nights in Aug 2025

4/10 Poor

Ross

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Generally this is a nice property, and our room, though a bit small for a suite, was pleasant and comfortable. But our stay was seriously marred by a fire alarm at about 3:30 in the morning the first night, which lasted for at least 10 minutes and had guests standing in the halls (and at least one couple leave with their suitcases). Although there was a letter of explanation the next morning (or, rather, later that morning), there was no apology from the hotel management, and no refund or any gesture whatsoever offered to compensate for ruining a night's sleep. Totally unacceptable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ezra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jacuzzi is Huge on deck very Good
Stayed 1 night in Aug 2025

6/10 Okay

Vera

Stayed 1 night in Aug 2025

10/10 Excellent

Gabrielle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the indoor/outdoor vibe
Stayed 7 nights in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near shopping / restaurants and quick walk to Bow Falls. Room was nicer than photos. Free rental of Bear spray at counter. Good ice machines. Only downside was the outdoor pool/hot tub was shut down for construction during our stay which is reason we booked the hotel. They had a part of the pool accessible next to the construction zone. Would stay again but if looking for more affordable option check around. All the hotels are right next to each other. But we enjoyed the Moose.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully designed interior and courtyard. Spacious and modern rooms, well appointed. Staff were terrific.
Stayed 3 nights in Aug 2025

8/10 Good

Suzanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 4 nights. Easily walkable to centre of Banff, bus stop for gondola etc just outside. Rooms nice size.
Stayed 4 nights in Aug 2025

8/10 Good

Charlotte

Stayed 2 nights in Aug 2025

8/10 Good

Noelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice. Front desk staff were excellent. Glad to see that repairs were underway/planned for the loose pool tiles.
Stayed 7 nights in Aug 2025

8/10 Good

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
Very expensive
Stayed 4 nights in Aug 2025

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and convenient to Banff.
Stayed 4 nights in Aug 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, amenities
Second time staying at this location. Staff are awesome and location is excellent. Reason for lower rating on facilities/amenities is only because the hot pools were under construction when I stayed there in July. Hopefully they are back up and running soon - awesome when they are! Will be back for sure.
Stayed 1 night in Jul 2025