Candlewood Suites Asheville Downtown by IHG

2.5 star property
Hotel near Harrah's Cherokee Center - Asheville in Asheville

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Photo gallery for Candlewood Suites Asheville Downtown by IHG

Property amenity
Indoor pool
Exterior
Desk, blackout drapes, soundproofing, iron/ironing board
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
49 TUNNEL ROAD, Asheville, NC, 28805
  • Place, Harrah's Cherokee Center - Asheville
    ‪2 min drive‬
  • Place, Asheville Mall
    ‪2 min drive‬
  • Place, The Orange Peel
    ‪2 min drive‬
  • Airport, Asheville, NC (AVL-Asheville Regional)
    ‪18 min drive‬

Room options

Suite, 1 Bedroom, Mountain View

10.0 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(46 reviews)
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(22 reviews)
  • Mountain view
  • Sleeps 5
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

Premium Studio Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Studio Suite

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Studio Suite, 1 King Bed, Mountain View

9.8 out of 10
Exceptional
(29 reviews)
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Asheville

City center stay.Within 2 miles (3 km) of this Asheville hotel, you'll find Buncombe County Courthouse and Pack Square. Asheville City Hall and Asheville Mall are also within 2 miles (3 km).

What's nearby

  • Pack Square - 2 min drive - 1.3 miles
  • Harrah's Cherokee Center - Asheville - 2 min drive - 1.7 miles
  • Asheville Mall - 2 min drive - 1.1 miles
  • The Orange Peel - 2 min drive - 1.7 miles
  • Wicked Weed Brewing - 2 min drive - 1.7 miles

Getting around

  • Asheville Regional Airport (AVL) - 22 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Panda Express - ‬2 min walk
  • ‪Cook Out Burgers - ‬18 min walk
  • ‪Burger King - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

Candlewood Suites Asheville Downtown by IHG

Hotel near Harrah's Cherokee Center - Asheville in Asheville
Candlewood Suites Asheville Downtown by IHG offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

You'll find a 24-hour business center on site. A rooftop terrace, barbecue grills, and coffee/tea in a common area are also featured at the business-friendly Candlewood Suites Asheville Downtown by IHG. Self parking is free.

This Asheville hotel is smoke free.

  • 1 building
  • 103 guestrooms or units
  • 5 levels
  • Built in 2021
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • No smoking on site
  • Water dispenser
  • Bar or lounge
Candlewood Suites Asheville Downtown by IHG offers 103 air-conditioned accommodations with bathrobes and hair dryers. 50-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers.

This Asheville hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 50-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation (varies based on length of stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • An off-leash area is available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Candlewood Stes Downtown
Candlewood Suites Asheville Downtown
Candlewood Suites Asheville Downtown by IHG Hotel
Candlewood Suites Asheville Downtown an IHG Hotel
Candlewood Suites Asheville Downtown by IHG Asheville
Candlewood Suites Asheville Downtown by IHG Hotel Asheville

Frequently asked questions

How close is Candlewood Suites Asheville Downtown by IHG to the airport?

Candlewood Suites Asheville Downtown by IHG is 14.3 mi (22-min drive) away from the Asheville Regional Airport (AVL) airport, the closest popular airport to the property.

Does Candlewood Suites Asheville Downtown by IHG have an airport shuttle?

Airport shuttle services are not available at Candlewood Suites Asheville Downtown by IHG.

Does Candlewood Suites Asheville Downtown by IHG offer free breakfast?

Candlewood Suites Asheville Downtown by IHG does not offer free breakfast.

Is there a casino at Candlewood Suites Asheville Downtown by IHG?

No, there is no casino at this hotel.

What time is check-in at Candlewood Suites Asheville Downtown by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Candlewood Suites Asheville Downtown by IHG?

This hotel offers free self parking.

Does Candlewood Suites Asheville Downtown by IHG have a pool?

Candlewood Suites Asheville Downtown by IHG features an indoor pool.

Does Candlewood Suites Asheville Downtown by IHG have a spa?

There are no spa services available at this hotel.

How close is Candlewood Suites Asheville Downtown by IHG to downtown Asheville?

Candlewood Suites Asheville Downtown by IHG is 1.1 mi away from Asheville.

Candlewood Suites Asheville Downtown by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 428 out of 603 reviews
Rating 8 - Good. 108 out of 603 reviews
Rating 6 - Okay. 26 out of 603 reviews
Rating 4 - Poor. 15 out of 603 reviews
Rating 2 - Terrible. 26 out of 603 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING
Stayed 2 nights in Sep 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Crystal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly!!!
Stayed 1 night in Sep 2025

10/10 Excellent

Kinley

Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was convenient and a short drive to downtown area and the Sierra Nevada Brewery. The bed was very comfortable and the room was clean. The only downside was there was no safe or housekeeping service.
Stayed 2 nights in Sep 2025

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you like kitchen on your stay, this is the place
Stayed 1 night in Sep 2025

8/10 Good

Conni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pet friendly, good coffee. Affordable & decent location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Natalie

Stayed 2 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Thoroughly enjoyed
Stayed 2 nights in Sep 2025

10/10 Excellent

Amanda

Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Everything was great and clean! Only thing that I don’t like is the they charge me $50 dollars more for something i don’t even know cause the lady didn’t explain. I pay the room 2 days before the day of the reservation and, that day they’d charge more money.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great stay and location!
Stayed 2 nights in Aug 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's was clean and neat.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ricardo

Stayed 1 night in Aug 2025

10/10 Excellent

Aleksandr

Stayed 2 nights in Aug 2025

10/10 Excellent

Simeon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's so clean here and walkable to various restaurants. Will definitely come back
Stayed 1 night in Aug 2025

8/10 Good

McKenna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a stop in town, there was a slight odor in our room, but we got used to it. Nice renovated rooms with full kitchen.
Stayed 1 night in Aug 2025

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close to eat dinner
Stayed 1 night in Jul 2025

2/10 Terrible

Kristina

Stayed 3 nights in Jul 2025

8/10 Good

Alejandro

Liked: Property conditions & facilities
Disliked: Amenities
Good place to stay for several days.
Stayed 1 night in Jul 2025

10/10 Excellent

Randal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was not very friendly or engaging. Often they did not say “hi” or “good morning”as we walked through the lobby. They could be more warm and welcoming.
Stayed 4 nights in Jul 2025

10/10 Excellent

Yazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a quick trip
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the downtown area of Asheville.
Stayed 1 night in Jun 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice property
Stayed 1 night in Jun 2025