Explore top 2026 5 Star Hotels in Shaw

"This is an increadibkt well presented and well kept property with very nice rooms, it was let down in two areas for me though 1. I was told when booking that the urban fee was included in my booking price. I was also told that this would include $15 per day for food and drink when I arrived at the hotel I was told not only was the Urban price going to be an additional fee but it also did not include $15 per day for feed and drink rather it was a 15% discount. I query this with reception who confirmed they had removed the $15 per day allowance after I had booked and that it was not something they were prepared to offer. 2. The amenities on the hole were very good however the pool was closed when I was there this was not so much of an issue given the time of year however you would expect some prior notice of this."

"Clean room. Bartender was a really nice guy. "

"Clean and spacious room. Great amenities. "

"I would like to call out the terrible front desk service specifically Melissa. Very unpleasant person and incredibly unprofessional. "

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"Clean room, great staff, amazing room and view. Only issue was with the location being 20-25 mins away from city and the bar who over charged $125 for 4 shots of whiskey and 1 Espresso Martini. She did try to make the bill for 25 mins and finally charged $125. I dont know in what world they would charge this much for. I purchase the same black label 750ml bottle for $48 and 4 shots of 30ml costed me approx $100 makes no sense at all."