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Courtyard by Marriott Springfield

3-star property
6710 Commerce St, Springfield, VA 1-855-201-7819
3.6 out of 5
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See all 16 travelocity Reviews

"Spacious room, clean and quiet. " More

By a verified traveler on Mon 04 Oct 2021

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Hotel Description

3-star hotel near Springfield Town Center

Close to airport

You'll be within half a mile (1 km) of Springfield Town Center and 9 miles (15 km) of George Washington Masonic National Memorial. George Mason University and Pentagon are within 12 miles (20 km).

Renovated in 2017

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and conveniences like a 24-hour front desk and laundry facilities.

Free Internet, flat-screen TVs

Featuring conveniences like sitting areas and coffee/tea makers, the 191 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Other amenities include premium bedding, hair dryers, and phones. Change of towels is available on request.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$89* Per night/room Oct 29 - Oct 30

Room, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Courtyard by Marriott Springfield ratings based on 16 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Courtyard by Marriott Springfield

Everyone (7) Couples (1) Family (5)
4 out of 5
Spacious room, clean and quiet.

Posted by on Oct 4, 2021

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Comment from Hotel Management

Oct 12, 2021 by General Manager

Thank you very much for taking time out of your day to provide us with direct feedback! In addition, thank you very much for staying with us!

5 out of 5
I loved how clean the property was and the ease of check-in especially arriving so late in the evening. I felt comfortable and safe.

Posted by on Jul 28, 2021

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Comment from Hotel Management

Jul 29, 2021 by General Manager

Thank you for taking a moment to share your experience, we are thrilled you enjoyed your stay!

2 out of 5
No pool or restaurant even though they had not listed it temporary unavailable like other hotels do. Ridiculously loud. Could hear people stomping, being intimate and all the road noise. Staff didn’t tell us where the shared microwave was when asked. Our room was not cleaned while we were gone all day one day. There were only two small towels in the bathroom and one coffee mix to make one cup of coffee even though we had had made the reservation for four people being in the room. The “market” was maybe 1/4 stocked. When you needed to purchase something from it, it took forever.

Posted by on Jul 25, 2021

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Comment from Hotel Management

Jul 26, 2021 by General Manager

We are truly sorry for the experience you had, as this is not the norm. We are grateful for the choice you made to be a guest of the hotel and we will continue striving to provide a level of hospitality that exceeds your expectations. We hope you will give us another opportunity in the future to show you that we have improved.

5 out of 5
Hotel was exactly as advertised, comfortable bed

Posted by on May 27, 2021

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Comment from Hotel Management

May 27, 2021 by Jessica

Thanks so much for taking time to leave such a nice review! We are delighted to know you enjoyed your stay and we hope to see you again soon.

1 out of 5

Posted by on Mar 22, 2021

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Comment from Hotel Management

Apr 5, 2021 by Jessica

Dear Anonymous, we are disappointed to receive a poor review from you and welcome a call to discuss the details that resulted in the low score. Please contact us at your convenience.

2 out of 5
The room was fantastic, very clean & nice. However the staff was unfriendly, rude, and unhelpful. The hotel was loud and the lounge area was not monitored. We were on the second floor and there were grown adults outside laughing and talking at 2:30am. There’s also a balcony- on the 2nd floor overlooking the bar area which makes any rooms in that general area extremely loud at all times. We barely slept & upon complaining about it, we were informed ‘Children are on that floor’ & ‘it would have to be investigated’ I would not recommend this hotel at all.

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 3, 2020 by Courtyard Springfield

Thank you for your review. I sincerely apologize for the loud noises not allowing you to sleep during your stay. We will make sure to notify the proper management to ensure this never happens again. We hope you can give us another chance and choose to stay with us again.

3 out of 5
Check in was easy and they have a life guard! It was a great start. Unfortunately, medication was left in the refrigerator during a morning rush to check out. When we realized and called to ask to get a diabetic's insulin back, we were told to wait until the next day and "see if housekeeping had found it." We went to hotel that night just because -- INSULIN!! Not a luxury drug that can be administered... "Housekeeping will be in at 9am. You'll have to wait." There was no attempt to help or do anything other than "come back after nine am." We were there as the attendant at the front desk DID NOTHING - no phone calls, no attempts to see if whats ok. I appreciate that things get left behind, but this was literally a life and death situation that was brushed off. WILL NOT BE RETURNING.

Posted by on Feb 4, 2020

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Comment from Hotel Management

Feb 4, 2020 by Courtyard Springfield

Thank you for your feedback. I sincerely apologize for the lack of urgency you received when trying to get your insulin back. Our associate should have provided better service to you and in the future we will ensure this does not happen again. Your feedback will be utilized as a training tool to improve ourselves in the future and we do hope that you will give us another chance the next time you are in town.

3 out of 5

Posted by on Jan 13, 2019

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Comment from Hotel Management

Jan 14, 2019 by KW

Thank you!

4 out of 5
Problem with common area ac on 4th floor, ice machine was overheating and noisy. Average hotel for a weekend stay. nothing impressive. May not go back, better hotels for the same price in the area.

Posted by , from VA on Jun 17, 2018

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Comment from Hotel Management

Jun 18, 2018 by KW

Thank you for your review and we certainly hope to see you again!

5 out of 5

Centrally located comfort with 5-Star Staff

Pros: Best thing was I felt totally at home the whole time.
Cons: $21.00 for a 375 ML bottle of cheap Chardonnay during the wee hours? At least the staff warned me about what I was getting into!!
Location: For me, the best hidden secret is walking the circa 1950's neighborhood located on the other side of the Commerce St. bridge and a bit to the north.
Each day, every single staff membe treated me like gold. I didn't even know this level of "going the extra mile" service existed in a moderately-priced facility. Additional advantages at Courtyard included a mostly central location in Springfield, exceedingly low level of noise pollution (which is rare for anywhere in this town), and their "Bistro" (just opposite the front desk) is a Beastro! Tasty hot deli sandwiches and nice selection of bevvies. Oh yeah - premium internet can be had for $4.95 per day if you wish - both Ethernet LAN and Wi-Fi. I downloaded plenty and never got throttled. Speed was always more than adequate. My kind of place!

Posted by , from Tarlac, Luzon, Philippines on Aug 22, 2016

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Comment from Hotel Management

Aug 25, 2016 by Kelly Catherine - Director of Sales

Robert, I want to thank you so much for your review of our hotel. We genuinely appreciate you staying with us and taking the time to share your feedback. Should you find yourself traveling back to Springfield, Virginia, we would love to have you stay with us again.

About the Courtyard by Marriott Springfield

Location 6710 Commerce St, Springfield, VA 22150

Property Features

Courtyard by Marriott Springfield offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 2125 square feet (197 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Courtyard by Marriott Springfield. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Courtyard by Marriott Springfield was completed in September 2017. This 3-star Springfield hotel is smoke free.

  • 1 building
  • 191 guestrooms or units
  • 4 levels
  • 2125 sq ft of conference space
  • 197 sq m of conference space
  • Built in 2001
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Courtyard by Marriott Springfield offers 191 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Springfield hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested.

  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

BISTRO - NOW OPEN! - This bistro specializes in American cuisine. Guests can enjoy drinks at the bar.

Starbucks - Onsite coffee shop. Open select days.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per night
  • Maximum 2 per room (weight limit: 50 lbs)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Preferential Card; cash is not accepted

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Preferential Card. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4.00 and USD 12.00 for adults, USD 4.00 and USD 12.00 for children (approximately)
  • Self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Hotel Springfield
  • Courtyard Marriott Springfield
  • Courtyard Springfield
  • Courtyard Springfield Marriott
  • Marriott Courtyard Springfield
  • Marriott Springfield
  • Springfield Courtyard
  • Springfield Courtyard Marriott
  • Springfield Marriott Courtyard
  • Courtyard By Marriott Springfield Airport Hotel Springfield
  • Courtyard Springfield Airport
  • Courtyard Marriott Springfield Hotel
  • Courtyard by Marriott Springfield Hotel
  • Courtyard by Marriott Springfield Springfield
  • Courtyard by Marriott Springfield Hotel Springfield

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.