Book a hotel near University of Texas Medical Branch, Galveston

"Cleanliness/Conditions were to be expected for location and price. Took an extra $165 without notification. "

"Awesome stay, we will definitely be back."

"The front desk staff was exceptional! The room had everything we needed. The hot breakfast was more varied than all of the other hotel breakfast buffets. We highly recommend this hotel."

"I booked a surprise trip for my partners birthday from April16th-April20th. I booked a specific suite. I had been in communication with the staff/property well in advance letting them know how important this trip was. When we arrived we were placed in a room that I did not book. I immediately went back to the lobby and informed staff that there was a mistake and we were in wrong room. Staff reported they would reach out to manager but in the meantime there was not anything they could do…fast forward management never came to us. I seemed him out Saturday and was initially told he was unaware of the situation. I told him I knew he was aware because staff (multiple staff members) assured me they made him aware via phone,message and protocol book. The manager, Bijal was very dismissive telling me because I booked through third party there was nothing he could do. I told him that was unacceptable he then said he could change the room . Meanwhile the trip was half way over. We were placed in the room I payed for Saturday 2pm. When we checked out Monday he gave us two waters while making reference to us not having to pay so much at the gas station for them and no solution in sight for the actual issue of being placed in the wrong room for half the trip. I’m very disappointed with our experience here to say the least."

"Would definitely stay there again."

"Breakfast was yummy and the house was gorgeous "