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4.2 out of 5

"It was nice and comfortable. The room had no view except a roof top. Otherwise the staff was great. " More

By a verified traveler on Thu 20 Aug 2020

Hotel Description

4-star hotel near Port of Galveston Cruise Terminal

In shopping district

Your stay at this hotel will put you steps from Strand Historic District and a 5-minute walk from Port of Galveston Cruise Terminal. Port of Galveston (Galveston Wharves) and Grand 1894 Opera House are also within half a mile (1 km).

Business services

This hotel features 2 bars/lounges and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. A restaurant, a 24-hour front desk, and a terrace are also provided.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 119 guestrooms also offer free WiFi and TVs with cable channels. Room service, hydromassage showerheads, and coffee/tea makers are also available.

Room, 1 Bedroom (The Quarters)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Loft, 1 King Bed (The Quarters)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 2 Bedrooms, Accessible (The Quarters)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Bedrooms (1 Bathroom)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

The Tremont House, A Wyndham Grand Hotel ratings based on 25 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Tremont House, A Wyndham Grand Hotel

Everyone (12) Couples (4) Family (8)
5 out of 5
It was nice and comfortable. The room had no view except a roof top. Otherwise the staff was great.

Posted by , from Galveston, Texas on Aug 20, 2020

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Comment from Hotel Management

Aug 29, 2020 by The Tremont House

Hello! Thank you for taking the time to tell us about your experience at The Tremont House! It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

4 out of 5
Our stay was wonderful. Christopher, the front desk clerk was amazing! His knowledge of the city, the suggestions on places to eat and his attentiveness to our stay was impecable!! Thank you for our complimentary anniversary cheesecake!

Posted by , from Leander on Aug 16, 2020

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5 out of 5

Posted by on Mar 13, 2020

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5 out of 5
It is a old building in exceptional condition! Good food and drinks

Posted by , from Sedona on Mar 2, 2020

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Comment from Hotel Management

Mar 3, 2020 by General Manager

Dear Michael, At The Tremont House, guest comfort is our priority, so we're thrilled we delivered a superior experience to you. Thank you for highlighting our delicious food and drinks! When your travels return you to Galveston, know you'll always be welcome back through our doors.

4 out of 5
Bathroom sink had a large crack & bathroom floor was chipped in many places!

Posted by on Dec 31, 2019

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Comment from Hotel Management

Jan 2, 2020 by General Manager

Thank you for posting a review. Your positive rating suggests that overall you had a pleasant stay with us. We're very sorry about the concerns you mentioned regarding the bathroom and will be passing your comments along to our team immediately. We hope you enjoyed the area and would love to welcome you back soon.

2 out of 5
Reading the reviews of other people who were at the Tremont at the same time, I wonder if I just ran into a series for bad luck. The first room was dirty and run down. There were thick layers of dust in the crevices of the entertainment center. The veneers were peeling off the furniture and the bed upholstery was stained in several spots. We were given another room after I complained. It was a room just off the hotel lobby near the elevators. Apparently, it is the "only room" they had left. It The new room was clean enough except there were large "man shaped" stains on the arm chair cushions. Thankfully, they were replaced after I told the staff about it. Night came, and we could hear every conversation of people waiting for the elevators. There were kids screaming and adults shouting. Then, there was live music that was quite loudly audible from the room which went on till 10 pm at least. When the music and the voices died down, we could hear the air conditioner. It kicked on and off with a loud bang like the slamming of prison doors. The next day we came back from some sightseeing to catch a short nap but the room had not been made up. Ok, I complained and it was made up after we went out and came back after another 2 hours of so. Breakfast at the Cafe: the oatmeal had a strange acidic aftertaste. I did not complain. They might think I am making this stuff up. How disappointing after all the wonderful things we heard about the Tremont.

Posted by on Dec 28, 2019

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Comment from Hotel Management

Dec 30, 2019 by General Manager

Thank you for taking the time to share your experience from your recent stay. It saddens us to hear that your time here was not up to our normal standards. We are sincerely sorry that neither room met your needs and feel short of our normally pristine rooms. Our apologies that the noise from the hallways and the air conditioners disturbed your sleep. We pride ourselves on making sure that our guests have a wonderful and memorable stay, and we hope you will consider giving us a second chance. We know we can do better!

5 out of 5
Decor was Victorian period. Property in a great location. Walking distance to shopping and dining.

Posted by on Dec 9, 2019

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Comment from Hotel Management

Dec 10, 2019 by General Manager

Thank you for choosing The Tremont House! We're thrilled to hear that you enjoyed our historic property. Our team is also glad to know that our location was convenient for your time in Galveston, and we hope to welcome you back again soon.

5 out of 5

Posted by on Nov 15, 2019

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4 out of 5
The cruise parking amenity is a great equaliser for Galveston hotel choice. Lovely accommodations, great location, gracious service and transportation to cruise ships and parking are a winning combination.

Posted by on Oct 2, 2019

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Comment from Hotel Management

Oct 3, 2019 by General Manager

Thank you for staying with us at The Tremont House. Our team is delighted that you could take advantage of our cruise-related amenities and that our location was perfect for your trip. We hope you enjoy your vacation and look forward to seeing you again the next time you're in town.

4 out of 5
Nice place would be nice if the had a pool onsite.

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 21, 2019 by General Manager

Thank you for taking the time to reach out to let us know that you enjoyed your visit. We don't have an onsite pool, but we do offer access to the pool at the Hotel Galvez with a courtesy shuttle. Hopefully, the rest of your trip was amazing and we'd love to see you again next time!

About the The Tremont House, A Wyndham Grand Hotel

Location 2300 Ships Mechanic Row, Galveston, TX 77550

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. There's an onsite business center. WiFi is free in public spaces. Event space at this hotel measures 15776 square feet (1466 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly The Tremont House, A Wyndham Grand Hotel. Parking is available for a fee. This 4-star Galveston hotel is smoke free.

  • 119 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • 15776 sq ft of conference space
  • 1466 sq m of conference space
  • Dining venue
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: William P. Hobby Airport (HOU) (69.1 km / 42.9 mi)
  • Parking: Valet parking and extended parking available for a surcharge

Room Amenities

The Tremont House, A Wyndham Grand Hotel offers 119 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with hydromassage showerheads, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Hydromassage showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

The Tremont House, A Wyndham Grand Hotel has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Maximum 2 per room (weight limit: 25 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it follows sanitization practices of Count on Us (Wyndham) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines; the Safe Travels (WTTC - Global) sanitization guidelines; the Intertek Cristal (3rd party expert - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • LGBTQIA friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 14 per person (approximately)
  • Valet parking fee: USD 20 per night (in/out privileges)
  • Extended parking fee: USD 40 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Tremont
  • Tremont House Hotel
  • Tremont House Wyndham Grand
  • Tremont House Wyndham Grand Galveston
  • Tremont House Wyndham Grand Hotel
  • Tremont House Wyndham Grand Hotel Galveston
  • Wyndham Tremont
  • Wyndham Tremont House
  • Wyndham Tremont House Hotel
  • The Tremont Hotel
  • The Tremont House, A Wyndham
  • The Tremont House, A Wyndham Grand Hotel Hotel
  • The Tremont House, A Wyndham Grand Hotel Galveston
  • The Tremont House, A Wyndham Grand Hotel Hotel Galveston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQIA friendly).

Awards & Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.