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InterContinental ANA Tokyo by IHG

5.0 star property
5-star luxury hotel near Tokyo Imperial Palace

Choose dates to view prices

Photo gallery for InterContinental ANA Tokyo by IHG

9 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Property video
Exterior
9 restaurants, breakfast, lunch, dinner served; Fusion cuisine
1 bedroom, minibar, in-room safe, iron/ironing board

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1-12-33 Akasaka Minato, Tokyo, Tokyo-to, 107-0052
  • Place, Suntory Hall
    ‪2 min walk‬
  • Place, Tokyo Midtown
    ‪12 min walk‬
  • Place, Tokyo Tower
    ‪14 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪28 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Club Lounge Access

1 bedroom, minibar, in-room safe, iron/ironing board

Classic Room, 1 King Bed, Club Lounge Access

7.8 out of 10
Good
(6 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club Lounge Access (Tsuki)

Suite, 1 King Bed, Club Lounge Access (Tsuki) | 1 bedroom, minibar, in-room safe, iron/ironing board

Suite, 1 King Bed, Club Lounge Access (Tsuki)

  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Club Lounge Access (Tori)

Suite, 1 King Bed, Club Lounge Access (Tori) | 1 bedroom, minibar, in-room safe, iron/ironing board

Suite, 1 King Bed, Club Lounge Access (Tori)

  • City view
  • 603 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Club Lounge Access (Kaze)

Suite, 2 Twin Beds, Club Lounge Access (Kaze) | 1 bedroom, minibar, in-room safe, iron/ironing board

Suite, 2 Twin Beds, Club Lounge Access (Kaze)

  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite, 2 Twin Bed and 1 King Bed, Club Lounge Access (Miyabi)

Suite, 2 Twin Bed and 1 King Bed, Club Lounge Access (Miyabi) | 1 bedroom, minibar, in-room safe, iron/ironing board

Suite, 2 Twin Bed and 1 King Bed, Club Lounge Access (Miyabi)

  • City view
  • 1690 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access

Premium Room, 2 Twin Beds, Club Lounge Access | 1 bedroom, minibar, in-room safe, iron/ironing board

Premium Room, 2 Twin Beds, Club Lounge Access

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Club Lounge Access (Kaze)

Suite, 1 King Bed, Club Lounge Access (Kaze) | 1 bedroom, minibar, in-room safe, iron/ironing board

Suite, 1 King Bed, Club Lounge Access (Kaze)

8.0 out of 10
Very good
(1 review)
  • City view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

1 bedroom, minibar, in-room safe, iron/ironing board

Premium Room, 1 King Bed, Club Lounge Access

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed (High Floor)

Room amenity

Classic Room, 1 King Bed (High Floor)

9.2 out of 10
Wonderful
(11 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds (High Floor)

1 bedroom, minibar, in-room safe, iron/ironing board

Premium Room, 2 Twin Beds (High Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Club Lounge Access (Mizu)

Suite, 1 King Bed, Club Lounge Access (Mizu) | 1 bedroom, minibar, in-room safe, iron/ironing board

Suite, 1 King Bed, Club Lounge Access (Mizu)

9.2 out of 10
Wonderful
(14 reviews)
  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Twin Beds, Club Lounge Access (Mizu)

Suite, 2 Twin Beds, Club Lounge Access (Mizu) | 1 bedroom, minibar, in-room safe, iron/ironing board

Suite, 2 Twin Beds, Club Lounge Access (Mizu)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Room amenity

Classic Room, 1 King Bed

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, minibar, in-room safe, iron/ironing board

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

1 bedroom, minibar, in-room safe, iron/ironing board

Premium Room, 2 Twin Beds

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Club Lounge Access (Bath)

1 bedroom, minibar, in-room safe, iron/ironing board

Classic Room, 1 King Bed, Club Lounge Access (Bath)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access (Bath)

1 bedroom, minibar, in-room safe, iron/ironing board

Premium Room, 1 King Bed, Club Lounge Access (Bath)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds, Club Lounge Access (Bath)

Premium Room, 2 Twin Beds, Club Lounge Access (Bath) | 1 bedroom, minibar, in-room safe, iron/ironing board

Premium Room, 2 Twin Beds, Club Lounge Access (Bath)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Club Lounge Access (Sora)

Suite, 1 King Bed, Club Lounge Access (Sora) | 1 bedroom, minibar, in-room safe, iron/ironing board

Suite, 1 King Bed, Club Lounge Access (Sora)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room

1 bedroom, minibar, in-room safe, iron/ironing board

Classic Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Club Lounge Access (Hana)

Suite, 1 King Bed, Club Lounge Access (Hana) | 1 bedroom, minibar, in-room safe, iron/ironing board

Suite, 1 King Bed, Club Lounge Access (Hana)

  • Sleeps 4
  • 1 King Bed

View all photos for Family Suite, 1 King Bed

1 bedroom, minibar, in-room safe, iron/ironing board

Family Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Tokyo

Akasaka stay.Your stay at this Akasaka hotel places you within 2 miles (3 km) of Tokyo Imperial Palace and Tokyo Tower. Shibuya Crossing and Tokyo Bay are also within 3 miles (5 km).

What's nearby

  • Suntory Hall - 2 min walk - 0.1 miles
  • teamLab Borderless: MORI Building DIGITAL ART MUSEUM - 9 min walk - 0.5 miles
  • Tokyo Midtown - 12 min walk - 0.7 miles
  • Tokyo Tower - 14 min walk - 0.8 miles
  • Tokyo Imperial Palace - 17 min walk - 0.9 miles

Getting around

  • Shimbashi Station - 2 min drive
  • Tameike-sanno Station - 5 min walk
  • Haneda Airport (HND) - 36 min drive

Restaurants

  • ‪CRISP SALAD WORKS - ‬3 min walk
  • ‪ドトールコーヒーショップ - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪成都正宗担々麺 つじ田 - ‬3 min walk
  • ‪クラブラウンジ - ‬1 min walk

About this property

InterContinental ANA Tokyo by IHG

5-star luxury hotel near Tokyo Imperial Palace
InterContinental ANA Tokyo by IHG offers its guests a seasonal outdoor pool, a 24-hour fitness center, and a children's pool. There are 9 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi and wired Internet.

Business amenities include 4 meeting rooms and limo/town car service. Event space at this hotel measures 355 square feet (33 square meters) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the luxury InterContinental ANA Tokyo by IHG. An airport shuttle at scheduled times is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Tokyo hotel.

  • 801 guestrooms or units
  • 37 levels
  • 9 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • 355 sq ft of conference space
  • 33 sq m of conference space
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
InterContinental ANA Tokyo by IHG offers 801 accommodations with minibars and safes. Televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include Swedish massages, facials, body scrubs, and body treatments.

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Property amenities

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 9:00 PM at scheduled times
  • Limo/town car service
  • Self parking on site (JPY 3,900 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 5,014 for adults and JPY 2,507 for children
  • 3 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (43 inches high)

Room amenities

Entertainment

  • 36-inch TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Due to an electrical system inspection, the entrance to the property will be closed from noon on May 8, 2026, to 3 PM on May 9, 2026. Guests are not permitted to enter the property during this time.
Due to an electrical system inspection, parking area will not be available from noon on May 8 to 3 PM on May 9, 2026.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
The optional pool fee varies per date, pool session time, and guest age.
A fee of 5000 JPY applies to children ages 4-12 for the club lounge. There is no fee for children ages 0-3.

Renovations and closures

This property is closed from May 8 2026 to May 8 2026 (dates subject to change).
The following facilities or services will be unavailable from May 8 2026 to May 9 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 9488.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 5014 for adults and JPY 2507 for children
  • Airport shuttle fee: JPY 1130 per person (one-way)
  • Airport shuttle fee per child: JPY 570 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 3900 per night
  • Rollaway bed fee: JPY 9488.0 per night
  • A facilities fee includes use of: swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in June and close in October.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Tokyo
ANA Tokyo InterContinental
InterContinental ANA
InterContinental ANA Hotel
InterContinental ANA Hotel Tokyo
InterContinental Tokyo
InterContinental Tokyo ANA
Tokyo ANA
Tokyo ANA InterContinental
Tokyo InterContinental ANA
ANA InterContinental Tokyo Japan
InterContinental ANA Tokyo Hotel
InterContinental ANA Tokyo
Intercontinental Hotel Minato
Ana Intercontinental Tokyo Hotel Minato

Frequently asked questions

How close is InterContinental ANA Tokyo by IHG to the airport?

InterContinental ANA Tokyo by IHG is 13 mi (36-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

How much does it cost to stay at InterContinental ANA Tokyo by IHG?

As of Mar 10, 2026, prices found for a 1-night stay for 2 adults at InterContinental ANA Tokyo by IHG on Mar 13, 2026 start from $377, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does InterContinental ANA Tokyo by IHG have an airport shuttle?

InterContinental ANA Tokyo by IHG offers an airport shuttle from 7:00 AM to 9:00 PM, at scheduled times, for a charge of JPY 1130. per person, one-way.

How close is InterContinental ANA Tokyo by IHG to the beach?

This hotel is 5.2 mi (19-min drive) from Odaiba Beach Park.

Does InterContinental ANA Tokyo by IHG offer free breakfast?

Free breakfast isn’t provided at InterContinental ANA Tokyo by IHG, but buffet breakfast is offered for a fee of JPY 5014 for adults and JPY 2507 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at InterContinental ANA Tokyo by IHG?

No, there is no casino at this hotel.

What time is check-in at InterContinental ANA Tokyo by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at InterContinental ANA Tokyo by IHG?

Free parking is not available at this hotel. Self parking is available for JPY 3900 per night.

Does InterContinental ANA Tokyo by IHG have a pool?

InterContinental ANA Tokyo by IHG features a seasonal outdoor pool and a children's pool.

Does InterContinental ANA Tokyo by IHG have a restaurant?

There are 9 onsite restaurants, offering options like Fusion cuisine, brunch, and light fare. The dining venue will be unavailable from May 8 2026 to May 9 2026 (dates subject to change).

Does InterContinental ANA Tokyo by IHG have a spa?

This hotel doesn't have a spa, but it does offer massages, facials, and body treatments.

How close is InterContinental ANA Tokyo by IHG to downtown Tokyo?

InterContinental ANA Tokyo by IHG is 1.7 mi away from Tokyo.

InterContinental ANA Tokyo by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 735 out of 1005 reviews
Rating 8 - Good. 153 out of 1005 reviews
Rating 6 - Okay. 72 out of 1005 reviews
Rating 4 - Poor. 27 out of 1005 reviews
Rating 2 - Terrible. 18 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, great staff, incredible breakfast buffet and service
Stayed 1 night in Dec 2025

10/10 Excellent

Alisha

Stayed 3 nights in Nov 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Well located. Friendly staff.
Stayed 1 night in Nov 2025

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Dmitry

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly service
Stayed 4 nights in Nov 2025

10/10 Excellent

Alfonso

Stayed 7 nights in Nov 2025

10/10 Excellent

DOMINIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay. We stayed in a suite for about a week, good size room and we had access to Club Intercontinental throughout our stay. Amazing addition, it included breakfast, afternoon tea, and nightly cocktails and small plates. Would definitely stay at this hotel again!
Stayed 6 nights in Nov 2025

10/10 Excellent

Hikaru

Stayed 1 night in Nov 2025

10/10 Excellent

Jorge Luis

Every detail was well meditated
Stayed 4 nights in Nov 2025

10/10 Excellent

WEI LUN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Nov 2025

10/10 Excellent

Alex Dong Min

Liked: Cleanliness, amenities, property conditions & facilities
Very clean Friendly staff Breakfast was 10/10
Stayed 2 nights in Nov 2025

10/10 Excellent

Aslan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location, clean rooms, great service. The black out curtains were the best thing about the room. A busy hotel with lots of people in and out due to conventions.
Stayed 4 nights in Nov 2025

10/10 Excellent

Frances

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bed was very comfortable and they have the best breakfast buffet I’ve ever had.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the service superb. The only problem was the small size of the bathrooms.
Stayed 3 nights in Nov 2025

10/10 Excellent

Hugo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great
Stayed 6 nights in Aug 2025

10/10 Excellent

Atul

Liked: Cleanliness, amenities, property conditions & facilities
Good location, spacious room, good amenities, and good service.
Stayed 5 nights in Oct 2025

10/10 Excellent

Deah Joy Doregios La, Hacienda Heights

Liked: Cleanliness, amenities, property conditions & facilities
Very nice suite, staff are wonderful
Stayed 8 nights in Oct 2025

8/10 Good

Sameer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice. A little pricey for the size of the room. Food options in the hotel were limited after 9pm. Great location for subways
Stayed 3 nights in Oct 2025

8/10 Good

Mohtasham

Liked: Staff & service
Disliked: Cleanliness
Staff were friendly, hotel lobby and breakfast were amazing. Lounge was excellent. However upon arrival there was a bad musky smell in the hotel room that was mentioned to the front desk. They were kind enough to bring an air purifyer however the smell was still present in thhe room throughout my stay, the manager had tried to bring air refreshenors, and we tried to switch rooms (on the same floor) however they were not able to find a room on the same floor. Cleanliness of room was not the best as a result of this issue, and despite efforts by the hotel staff and house cleaning, the issue was not able to be resolved. Team did provide a box of sweets, and apologized for the issue, however smell was still present throughout the stay. Would suggest inspecting the rooms prior to next guest checking in, as this smell appeared to be trapped in the entrance of the room to the left area where luggage/briefcases are often stored.
Stayed 9 nights in Oct 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely older style 5 star hotel with wonderful service. Food and room excellent, spotless and well presented.
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicolas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A safe choice

Good and convenient business hotel. What it lacks in exclusivity or luxury feel it makes up for with a great breakfast, large gym and nicely decorated rooms (redecorated ones) with mostly great views.
Stayed 4 nights in Oct 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Rachel Horton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

6/10 Okay

Graham

Nice staff - food not great in the exec lounge
Stayed 1 night in Oct 2025

8/10 Good

John

Stayed 2 nights in Oct 2025