"We paid for a larger room but we're given a smaller one. We of course didn't know until we were already in room. Nothing hotel could do because payme ... " More

By a verified traveler on Wed 22 Mar 2017

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Hotel Description

Hotel Milo Santa Barbara puts you in the center of Santa Barbara, 1.9 km (1.2 mi) from Presidio Santa Barbara and 2.3 km (1.4 mi) from Santa Barbara County Courthouse. Highlights at this beach hotel include 2 outdoor swimming pools, a 24-hour fitness center, and a spa tub.

All 121 rooms feature LCD TVs with cable channels, and you can enjoy iPod docks, coffee/tea makers, and ceiling fans. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include bathrobes and designer toiletries. Additionally, refrigerators, minibars, and down comforters are available.

This business-friendly hotel offers free WiFi in public areas, concierge services, and a 24-hour front desk. Other amenities include coffee/tea in a common area and free use of bicycles. There's also the convenience of valet parking.

With a stay at this 3.5-star Santa Barbara Beach hotel, you'll be 2.1 km (1.3 mi) from Santa Barbara Museum of Art and 2.8 km (1.7 mi) from Santa Barbara Zoo.

Hotel Milo Santa Barbara ratings based on 61 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
4 out of 5

Nice hotel and setting didn't get what we paid for

We paid for a larger room but we're given a smaller one. We of course didn't know until we were already in room. Nothing hotel could do because payment went through Travelocity. Also one of the room keys didn't work, had one key that did but it took my husband's muscles to turn the handle enough to open the door. Restaurant that was recommended by staff was closed. Other than that, had a nice getaway.

Posted by , from santa barbara on Mar 22, 2017

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3 out of 5

Mixed thoughts.

Pros: Location and front desk staff. Wine happy hour. Pet friendly. Two pools Cons: Room size and lack of drawer/closet space! Some rooms very susceptible to outside noise. Poorly thought out furnishings. Okay: Breakfast. It was nice when it was stocked. Had to speak to management to get that done. Unacceptable: My husband's leather jacket disappeared when staff moved us from one room to another. There are lots of choices in the same area. We will try one of those on our next stay.

Posted by on Nov 28, 2016

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5 out of 5
Hotel great, but Travelocity messed up reservations a bit

Posted by , from san jose california on Dec 24, 2015

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3 out of 5
The location was great. Close to all the things we wanted to do in walking distance. The disappointment was the parking ( very little space for parking) and no air conditioning, especially when it was 90 degrees during the time we were there. It was very uncomfortable to sleep at night. I also need an explanation. I thought that my bill from you included the resort fee. I was charged again $32.00. Please let me know if the charge by the hotel is correct. Thank you

Posted by on Sep 28, 2015

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4 out of 5

Birthday stay in Santa Barbara

Pros: The location and the room
Cons: See above, not able to finish review
Location: Great location and plenty of restaurants and shopping and beach across the street.
I had made our reservations well in advance and requested a king ocean view. We did get the king and a partial ocean view and were happy with that. We were not happy with the first impression checking in with Areyla, who was on the phone and could not get off to assist us. Also her appearance and demeanor was less that pleasing. She told us to come back at 4PM and it was 11:30AM. She also told us that they charge $18.00 for pakrign , which is ludicrous! We paid for that not knowign that we woudl find street parking. We went to lunch and then came back around 2:30 assuming we would surely have a room. Mr. Bird at the front desk assured us that it was not ready and he would check on it. All the while we sat in the lobby and watched as each guest was checked in and provided information as to where their room was. Finally my husband went up to Mr. Bird again after going to look at the room and it was closed up tight. Mr. Bird still did not give us our key. We sat for a few minutes more when finally Craig asked again and fortunately Rafael told Mr. Bird he had it handled, gave us our key and we proceeded to our room. We were not told when we made the reservation that one pool was closed and were very happy to see that we were not placed in that area but by the pool that was open. We also were not told where the ice machine was located and called to find out only to be told that is "was under lock and key". But assured we would receive it soon, a half hour to 45 minutes went by was

Posted by on Apr 20, 2015

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2 out of 5

Not worth the Price

Pros: The staff was extremely friendly and professional. My wife left earrings behind and they called to let us know and kept them safe until we returned.
Cons: The tiny rooms that are overpriced and also not letting guests know that facilities aren't operating.
Location: The location is fantastic. State street is walking distance and the Harbor is across the street with plenty of great restaurants and things to do.
I stayed at the Hotel Milo before it's name change. It was President's Day Weekend and a lot of the hotels were already insanely expensive and the Hotel Milo is in a great location so the rate seemed bearable. My husband I were absolutely stunned at how small the room was. I've stayed at Motel 6's that were bigger. When I looked back at the booking, it did give the dimensions of the room but it wasn't clear from the photos or the way it was advertised. I also made it a point to only look at hotels that had hot tubs because that's something we love doing. When we got there, they said it was not working. I realize these things happen but this was supposed to be a romantic weekend away and instead we found ourselves staying in a tiny, hot room (these rooms aren't equipped with A/C) and not hot tub. It was definitely a disappointing stay.

Posted by , from Los Angeles, CA on Feb 15, 2015

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1 out of 5

Great location abd buggy room

The location is premium, the room is old and full of bugs, no AC, fans do not work right, you can not open the windows on the first floor.

Posted by , from Orange County, CA on Sep 17, 2013

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5 out of 5

Great hotel. Very cute, welcoming staff, and right on the water!

Pros: Free breakfast, Close restaurants, Free Internet, free 2 hour bike rentals
This hotel exceeded my expectations. I was very pleased with the amenities, cleanliness, and ambiance, especially given the low price. Only complaint is that the walls are a bit thin - noise from the room next to ours definitely traveled.

Posted by , from Washington, DC on Oct 13, 2012

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2 out of 5

good service, bad room quality

the hotel is very spectacular. It is a charming place. Good service ans good atmosphere. Actually there is no lift, because of technical problems. The airconditioning in the rooms (we had 2 rooms) is terrible and it doesnt work. Beds are too soft. For the price we paid, considering lift and rooms problems we were very unsatisfied.

Posted by , from Las Vegas, NV, USA on Apr 15, 2012

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4 out of 5

The rooms were really small and had wall heaters instead of central heat/air cond. Minuscule bathroom. $2 for in-room coffee!!!

Pros: Free breakfast, Close restaurants
Cons: Noisy
Loved the staff at the front desk. They really tried to accommodate us, like when the jacuzzi was cold! Nice little place, but not worth the price.

Posted by , from Los Angeles, CA, USA on Jan 6, 2012

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Property Features

Hotel Milo Santa Barbara offers its guests 2 outdoor swimming pools, a spa tub, a 24-hour fitness center, and complimentary bicycles. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1001 square feet (93 square meters) and includes a meeting room. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Milo Santa Barbara. Parking is available for a fee. This 3.5-star Santa Barbara hotel is smoke free.

  • 121 guestrooms or units
  • 2 levels
  • 6 buildings
  • 1001 sq ft of conference space
  • 93 sq m of conference space
  • Towels for the beach
  • 1 conference room
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds


Available in some public areas: Free WiFi


Valet parking (surcharge)


  • Airport: Santa Barbara, CA (SBA-Santa Barbara Municipal) (16.8 km / 10.5 mi)
  • Train station: Santa Barbara Station (1 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel Milo Santa Barbara offers 121 accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters and premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. LCD televisions come with cable channels. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Ceiling fan
  • Ensuite bathroom

Nearby Activities

The hotel has two heated outdoor pools with sundecks and private cabanas, an outdoor spa tub, and a fitness center. Bicycle rentals are complimentary.

West Beach, across the street, is a top spot for sunbathing, beach volleyball, windsurfing, kayaking, and sailing. A wide patch bordering the beach draws walkers, runners, and inline skaters. Leadbetter Beach is about a half-mile from the hotel; East Beach is about a mile away. Boat charters, sailing instruction, kayaking tours, and sightseeing/whalewatching cruises are available within a half-mile.

The award-winning Sandpiper Golf Club, featuring ocean and mountain views, is among the public courses within a 15-mile drive.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Free bicycles on site
  • Golfing nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 4 PM


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!


  • Pets: USD 35 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 100 lb)


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available
  • No elevators


Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.00 per accommodation, per night

The resort fee includes:

  • Breakfast
  • Pool access
  • Fitness center access
  • Internet access
  • In-room coffee
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 30 per day
  • Pet fee: USD 35 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Oceana
  • Hotel Oceana Santa Barbara
  • Hotel Santa Barbara Oceana
  • Oceana Hotel Santa Barbara
  • Oceana Santa Barbara
  • Oceana Santa Barbara Hotel
  • Santa Barbara Hotel Oceana
  • Santa Barbara Oceana
  • Santa Barbara Oceana Hotel
  • Hotel Milo Santa Barbara
  • Hotel Milo
  • Milo Santa Barbara

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.