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"The hotel is confortable and clean. The breakfast could include some proteins like jam or eggs and other options " More

By a verified traveler on Mon 17 Feb 2020

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Hotel Description

Hostel near Oracle Park in San Francisco

Downtown San Francisco stay

Within a 10-minute walk of this Downtown San Francisco hostel, you'll find Warfield Theater and Orpheum Theater. Westfield San Francisco Centre and SHN Curran Theatre are also within half a mile (1 km).

Round-the-clock service

Free WiFi in public areas and luggage storage are available at this hostel. Staff at the 24-hour front desk can provide around-the-clock assistance.

Remodeled Double Twin Shared Bathroom

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Minna Hotel ratings based on 9 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Minna Hotel

Everyone (6) Family (3)
4 out of 5
The hotel is confortable and clean. The breakfast could include some proteins like jam or eggs and other options

Posted by , from Buenos Aires, Argentina on Feb 17, 2020

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Comment from Hotel Management

Feb 17, 2020 by Susan S

Thank you for staying with us. We appreciate your feedback.

1 out of 5
Dangerous neighborhood, homeless everywhere and crack addicts at every corner, no bathroom in the room

Posted by on Aug 27, 2019

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2 out of 5
There does not seem to be any sort of cooling options in the room. It is very stuffy and no airflow of any sort. I tried to call down to the front desk...but the in room phone is not connected. I also wish I had known more about the location and parking.

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 14, 2019 by Susan S.

We are sorry you were unhappy. We do supply fans at the front desk if requested. We do state on the site that parking is not available, if requested we do have information for parking options.

4 out of 5

Great for so little money.

Everything was very nice except the carpet could stand a cleaning.

Posted by on Jul 8, 2018

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3 out of 5
It was ok but it smelled bad. The halls smelled terrible.

Posted by on Mar 17, 2018

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1 out of 5

Nightmare Hotel - Do NOT Stay at the Minna Hotel!!

Pros: nothing
Cons: everything
Location: Do not stay at this hotel.
Although this hotel appears to be decent in the pictures, the room they put me in was like a very little broom closet, with a bed. It was filthy. There were active electrical wires hanging out of the wall. There was absolutely no space in the room to even walk around the bed. There was no space to open up my suitcase. There were a few hangers over the fridge, so that anything I hung up would hit the top of the fridge. The one window was best left with the filthy blinds covering it, as the "view" was just a dead space between buildings with exhaust ducts and garbage in it. The shared bathroom was filthy, the bathroom had a horrible smell of urine and excrement, and there was no toilet paper. The sidewalks and streets surrounding the Minna Hotel are full of homeless people hanging out, which was frightening. The only staff person present at the Minna Hotel does not have any authority to solve any problems and she has not be given any higher level hotel management contact person or hotel owner to contact to solve problems. The only contact phone number she has is the San Francisco police. This hotel is a major nightmare, stay away! Staying at the Minna Hotel will make your trip unhappy.

Posted by on Jun 28, 2017

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3 out of 5

Minna Hotel

Pros: The rooms were neat and clean. The staff was friendly and helpful. Breakfast was adequate.
Cons: Breakfast could include a protein.
Location: I would not walk around the neighborhood after dark. There are tons of things to do in San Fran.
Although the room was neat and clean, the bathroom and the shower were in separate rooms down the hall. The surrounding area/neighborhood was bad. Lots of homeless people and drugs.

Posted by , from Santiago, Chile on May 22, 2017

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4 out of 5


Perfect setting if you don't plan on staying in your room for long periods of time. There's homeless people out on the streets of downtown San Francisco. So you may have to deal with them some but hotel was fine. Oh and you also have to share a bathroom. Lol

Posted by , from dallas texas on Jan 17, 2017

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4 out of 5

Improved conditions

Pros: Location, price and the improvements. Much better customer service from the reception staff. Susan is great.
Location: Convenient location for SOMA shopping and transportation. It's kind of a hike from the Powell Street BART station if you have a lot of luggage.
My third stay at The Pontiac. They have made many improvements in the past year to the rooms. Upgraded the TV's and cable. Rooms now have a microwave and small fridge. The beds even have A/C power and USB access in the headboard for your devices. :-) They've also improved the security for entering the property. The neighborhood is the same, but I don't feel that it's dangerous, like others might. They're just street people. SOMA has become an extension of the Tenderloin, IMH. Unsavory, but relatively safe. The continental breakfast is a plus. This hotel is a great value for a short stay in San Francisco

Posted by on Sep 28, 2016

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Property Features

Minna Hotel offers its guests tour/ticket assistance and an elevator. Public spaces have free WiFi. This San Francisco hostel is smoke free.

  • 1 building
  • 72 guestrooms or units
  • 4 levels
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Train station: San Francisco Station (2.3 km / 1.5 mi)
  • Metro station: Market St & Taylor St Stop (0.3 km / 0.2 mi)

Room Amenities

Minna Hotel offers 72 shared accommodations with MP3 docking stations and blackout drapes/curtains. Refrigerators and microwaves are provided. Guests have access to shared bathrooms. Bathrooms include showers. This San Francisco hostel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided on a limited basis.

  • Accommodations are shared
  • Bathrooms are shared
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Shower
  • Housekeeping (limited)
  • Hair dryer available
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Heating
  • Toothbrush and toothpaste available


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Braille or raised signage
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • No gap period between guest stays


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Hotel Pontiac
  • Pontiac Hotel
  • Pontiac Hotel San Francisco
  • Pontiac San Francisco
  • Minna Hotel San Francisco
  • Minna San Francisco
  • Minna Hotel San Francisco
  • Minna Hotel Hostel/Backpacker accommodation
  • Minna Hotel Hostel/Backpacker accommodation San Francisco
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.