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3.3 out of 5
See all 30 travelocity Reviews

"Desk staff was lovely. Grounds of the motel need to be cleaned up. Cleaning this area will send a message to those who stay that this property is ca ... " More

By a verified traveler on Thu 06 Jul 2023

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Deluxe Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$71* Per night/room Sep 28 - Sep 29

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Accessible (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed (Smoke Free)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds (Smoke Free)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Red Roof Inn Rochester - Henrietta ratings based on 30 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Red Roof Inn Rochester - Henrietta

Everyone (17) Couples (4) Family (9)
5 out of 5

Posted by on Jul 24, 2023

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Comment from Hotel Management

Aug 16, 2023 by Nishaye Red Roof Management

Dear James,Thank you for taking a moment to complete our survey from your recent stay at the Red Roof Inn Rochester - Henrietta. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay, prompting your 5/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,NishayeRed Roof ManagementRediResponse Specialist

3 out of 5
Desk staff was lovely. Grounds of the motel need to be cleaned up. Cleaning this area will send a message to those who stay that this property is cared about & will encourage guests to do the same. Rooms could be more thoroughly cleaned

Posted by on Jul 6, 2023

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5 out of 5
Nice people

Posted by on May 7, 2023

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1 out of 5
Front desk is rude and is totally overpriced. Room was not clean and towels had dirty stains. Bathroom had hair in it when I arrived. There were crumbs all over the floor. Won’t go back.

Posted by on Feb 7, 2023

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Comment from Hotel Management

Feb 10, 2023 by brian

We apologies for your inconvieancne

4 out of 5

Posted by on Dec 30, 2022

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4 out of 5
Nothing unique. Could be cleaner

Posted by on Oct 16, 2022

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3 out of 5
No fire alarm, AC is broken and not clean, found a damaged car parked in the parking lot

Posted by on Oct 11, 2022

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4 out of 5
Property is good shape! The rooms seem to be well cared for - good AC, appliances, furniture, floor covering, and comfortable beds.

Posted by on Jul 25, 2022

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3 out of 5
Very friendly staff and room was clean. Needs a lot of maintenance and upkeep. No coffee, no hairdryer, and toilet chain broke. Peeling paint, broken lamp and burnt out bulbs.

Posted by on Jul 4, 2022

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2 out of 5
Worn, tired property. Maintenance and cleaning barely adequate. Old and very loud AC unit. Rooms are dark when drapes drawn. Water pressure low.

Posted by on Jun 20, 2022

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.