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SpringHill Suites by Marriott Richmond North/Glen Allen

3.0 star property
3-star hotel near The Crossings Golf Club

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Photo gallery for SpringHill Suites by Marriott Richmond North/Glen Allen

Dining
View from property
Exterior
1 bedroom, premium bedding, in-room safe, desk
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pool
  • Pet friendly
  • Gym
  • Laundry

Explore the area

View in a map
9701 Brook Rd, Glen Allen, VA, 23059
  • Place, Henrico Sports & Events Center
    ‪15 min walk‬
  • Place, Lewis Ginter Botanical Garden
    ‪7 min drive‬
  • Place, Richmond Raceway
    ‪11 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪19 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds

8.6 out of 10
Excellent
(54 reviews)
  • 390 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

37-inch LCD TV with satellite channels, TV

Suite, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(90 reviews)
  • 340 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Glen Allen

Close to airport.You'll find The Crossings Golf Club and Virginia Randolph Museum within 2 miles (3 km) of this hotel. Also, James River Cellars Winery is within 3 miles (5 km) and Lewis Ginter Botanical Garden is within 6 miles (10 km).

What's nearby

  • Henrico Sports & Events Center - 15 min walk - 0.8 miles
  • The Crossings Golf Club - 2 min drive - 1.3 miles
  • Lewis Ginter Botanical Garden - 6 min drive - 5.1 miles
  • Richmond Raceway - 9 min drive - 7.4 miles
  • Kings Dominion - 15 min drive - 16.1 miles

Getting around

  • Ashland Station - 12 min drive
  • Richmond Intl. Airport (RIC) - 23 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪Raising Cane's Chicken Fingers - ‬16 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Chili's Grill & Bar - ‬6 min walk

About this property

SpringHill Suites by Marriott Richmond North/Glen Allen

3-star hotel near The Crossings Golf Club
SpringHill Suites by Marriott Richmond North/Glen Allen offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 291 square feet (27 square meters) and includes conference space. A terrace, multilingual staff, and a picnic area are also featured at the business-friendly SpringHill Suites by Marriott Richmond North/Glen Allen. Parking is available for a fee.

This 3-star Glen Allen hotel is smoke free.

  • 1 building
  • 136 guestrooms or units
  • 4 levels
  • 291 sq ft of conference space
  • 27 sq m of conference space
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
SpringHill Suites by Marriott Richmond North/Glen Allen offers 136 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 37-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per stay, plus a one-time cleaning fee of USD 50 and a deposit of USD 5 per day
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 20.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 5 per day
  • Pet fee: USD 50.00 per accommodation, per stay plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Richmond Springhill Suites
Springhill Suites Marriott Richmond
SpringHill Suites Marriott Richmond North/Glen Allen Hotel
Springhill Suites Marriott Richmond Hotel Virginia Center
Springhill Suites Marriott Richmond Virginia Center
Springhill Suites Richmond
Springhill Suites Richmond Virginia Center
Springhill Suites Virginia Center
Springhill Suites Marriott Richmond Virginia Center Hotel
SpringHill Suites Marriott Richmond North/Glen Hotel
SpringHill Suites Marriott Richmond North/Glen Allen
SpringHill Suites Marriott Richmond North/Glen
SpringHill Suites riott Richm
SpringHill Suites by Marriott Richmond North/Glen Allen Hotel

Frequently asked questions

How close is SpringHill Suites by Marriott Richmond North/Glen Allen to the airport?

SpringHill Suites by Marriott Richmond North/Glen Allen is 18.7 mi (23-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at SpringHill Suites by Marriott Richmond North/Glen Allen?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at SpringHill Suites by Marriott Richmond North/Glen Allen on Nov 13, 2025 start from $95.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SpringHill Suites by Marriott Richmond North/Glen Allen have an airport shuttle?

Airport shuttle services are not available at SpringHill Suites by Marriott Richmond North/Glen Allen.

Does SpringHill Suites by Marriott Richmond North/Glen Allen offer free breakfast?

SpringHill Suites by Marriott Richmond North/Glen Allen offers free buffet breakfast every day.

Is there a casino at SpringHill Suites by Marriott Richmond North/Glen Allen?

No, there is no casino at this hotel.

What time is check-in at SpringHill Suites by Marriott Richmond North/Glen Allen?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at SpringHill Suites by Marriott Richmond North/Glen Allen?

Free parking is not available at this hotel. Self parking is available for a fee.

Does SpringHill Suites by Marriott Richmond North/Glen Allen have a pool?

SpringHill Suites by Marriott Richmond North/Glen Allen features an indoor pool.

Does SpringHill Suites by Marriott Richmond North/Glen Allen have a spa?

There are no spa services available at this hotel.

How close is SpringHill Suites by Marriott Richmond North/Glen Allen to downtown Glen Allen?

SpringHill Suites by Marriott Richmond North/Glen Allen is 2.4 mi away from Glen Allen.

SpringHill Suites by Marriott Richmond North/Glen Allen Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 445 out of 1001 reviews
Rating 8 - Good. 249 out of 1001 reviews
Rating 6 - Okay. 136 out of 1001 reviews
Rating 4 - Poor. 84 out of 1001 reviews
Rating 2 - Terrible. 87 out of 1001 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lorrie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Perfect Spot

This place was right off of the interstate and less than five minutes to the SportsCenter. The outside may look a little dated, but the inside has been renovated and it’s clean and modern. The lobby closes from 930AM until 12PM on the weekends to “clean and sanitize” after breakfast which was a major inconvenience.
Stayed 1 night in Aug 2025

6/10 Okay

Deloris

Stayed 1 night in Jul 2025

6/10 Okay

therese

Traveled with family
Liked: Cleanliness
One floor lamp. Little led lights on headboards. One didn’t work( they’re new). One reg coffee one decaf…cheap! No notepad, no pen. Moved tv to sleeping area…why? Other than that, great!
Stayed 1 night in Aug 2025

8/10 Good

Kriston

Traveled with partner
Liked: Cleanliness, staff & service, amenities
This hotel was one of the cleanest hotels we’ve ever stayed at. The breakfast was great. Only downfall is the air conditioning did not seem to be very efficient in our room. Besides that, everything was excellent and we would book again!
Stayed 1 night in Aug 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Good Experience

Overall, this was a good experience, and I would stay there again. We had three adults in the room, but an insufficient number of bath linens which I had to go to the desk to get. It appeared that the side door, which was supposed to be opened with a room key, was ajar/open 24/7. The breakfast was better than adequate.
Stayed 1 night in Aug 2025

10/10 Excellent

Meloni

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay again

We were pleasantly surprised at how all aspects of the room were very usable and made relaxing easy. Pet friendly too
Stayed 1 night in Jul 2025

10/10 Excellent

Rosemarie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

2/10 Terrible

Anthony

Stayed 2 nights in Jul 2025

6/10 Okay

Paula

Liked: Cleanliness
In your room you could NOT control the air conditioner and it would fluctuate to very low during the night in up to 100 degrees weather outside. The TV’s were old and the remotes didn’t always work and there was no WiFi code to access and the system went down for streaming apps and we were told at the front desk there was nothing they could do. I will not stay there again. It’s not worth the money I spend.
Stayed 3 nights in Jul 2025

2/10 Terrible

Chad

Traveled with family
Liked: Staff & service

Didn’t sleep

Did not get any sleep. Kids kept running in halls and slamming doors. One of my worse experiences.
Stayed 1 night in Jul 2025

2/10 Terrible

Tora

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff nice. Walked in room and could see crumbs all over, couch dirty, hair on the couch, big black feather on the bed, hair on the toilet. Ants in the bathroom.. hair in the shower. Sink dirty. Dust all over phone, microwave…. Wall dirty. Never been in a Marriott where the room stinked and was dirty
Stayed 1 night in Jul 2025

4/10 Poor

Robert

Liked: Cleanliness, room comfort
Disliked: Staff & service

Very Disappointing Stay

Check in was slow. Two female clerks talked to each other while we waited to check in. The hallways smelled like smoke. When we got into the room, only one light worked and the TV said no signal. After 2 calls to front desk they answered and said “yeah, cable is down” Not worth the money for a subpar property.
Stayed 1 night in Jul 2025

4/10 Poor

Marlene

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Gross bathroom

Marriott needs to either hire additional housekeepers or ones who actually do their jobs at this location. The bathroom was gross. It looked like there was dried poop on the floor, so clearly, the floor hadn't been mopped. There was visible black mold/mildew in the corner of the tub. I also had to ask for toilet tissue and hand soap. The bathroom is old and in need of updating & while I can understand Marriott may not want to invest in having it updated, it should be clean.
Stayed 1 night in Jul 2025

2/10 Terrible

Erica, Owings Mills

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed two rooms for the night. Just rolled in. No problem getting rooms. Nice, clean and convenient. Would gladly stay here again.
Stayed 1 night in Jul 2025

2/10 Terrible

myat

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Don't go there

The room is very dirty. The hairs in the sink. The lighting is very poor. It is like a cave. The still have some wire exposed near smoke detector. Dust on fan and kitchen. The room has smell as well.
Stayed 1 night in Jul 2025

2/10 Terrible

bharath kumar

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is old and smellly. The walls are razor thin and give no privacy in your room. The elevators smell bad .
Stayed 4 nights in Jul 2025

2/10 Terrible

Grace

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

dated and unclean

We only stayed overnight to break up a long trip driving south. We normally stay in the Marriott so thought this would be comparable. It had a pull out bed under the couch seemed like it was never really cleaned had dirt and hair on it. My kids (2 kids) had to try and sleep comfortably onto of the couch together. the main bed mattress seemed so old and over used that it was not a good nights rest for me and my husband. Would not stay ever again.
Stayed 1 night in Apr 2025

4/10 Poor

Kerry

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Under construction-remodeling

It looks as if this hotel is getting ready for a facelift and it totally needs it. There are workers who are staying here and tile and bathtubs in the parking lot and the rooms all smell like smoke. Carpet is torn up in the hallways and the elevators are torn up. They should have let people know they are in the middle of a remodel and it’s not fit for travelers to stay at this time.
Stayed 1 night in Jul 2025

6/10 Okay

Kevin

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Looks like te hotel is undergoing renovations. It definitely needs it.
Stayed 1 night in Jul 2025

8/10 Good

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

David

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is convenient to the area several places to eat. Pet friendly and quiet Could use some uogrades. BUT they are working on them Give this place another year and it will be the best
Stayed 2 nights in Jun 2025

10/10 Excellent

Simone

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Stay For Basketball Tournament

The front desk attendants were superb, professional, and super responsive. The suite was also spotless.
Stayed 3 nights in Jun 2025

2/10 Terrible

Emmanuel, Auburn

Traveled with family
Disliked: Amenities
Room was not clean at all from the previous guests, beds not made and trash everywhere. Had to leave as there were no other rooms available.
Stayed 1 night in Jun 2025