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Hilton Garden Inn Richmond Innsbrook

3.0 star property
3-star hotel near Short Pump Town Center

Choose dates to view prices

Photo gallery for Hilton Garden Inn Richmond Innsbrook

Relax by the pool surrounded by lush greenery and comfortable lounge chairs.
Welcome to our hotel, featuring a striking entrance with a covered area and brick facade.
Enter a welcoming space with a high ceiling, skylight, and large tiles.
Welcome to our lobby, featuring a central reception desk, white cabinetry, and a unique green accent wall with a tree design.
Cozy living room with a fireplace, comfortable seating area, and flat-screen TV.

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Hot Tub
  • Pool

Explore the area

Map
4050 Cox Rd, Glen Allen, VA, 23060
  • Short Pump Town Center
    ‪3 min drive‬
  • Henrico Doctors' Hospital
    ‪7 min drive‬
  • University of Richmond
    ‪10 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Hearing Accessible

Flat-screen TV, pay movies

Room, 2 Queen Beds, Hearing Accessible

10.0 out of 10
Exceptional
(5 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Hearing Accessible

Flat-screen TV, pay movies

Room, 1 King Bed, Hearing Accessible

8.0 out of 10
Very good
(1 review)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite

Flat-screen TV, pay movies

Studio Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 560 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Room, 1 King Bed, Accessible Bathtub

7.4 out of 10
Good
(14 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible Shower

Bathroom shower

Room, 1 King Bed, Accessible Shower

10.0 out of 10
Exceptional
(1 review)
  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for King

Flat-screen TV, pay movies

King

8.6 out of 10
Excellent
(48 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Flat-screen TV, pay movies

Room, 2 Queen Beds

8.0 out of 10
Very good
(13 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub

Combined shower/tub, free toiletries, hair dryer, towels

Studio Suite, 1 King Bed, Accessible Bathtub

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible Shower

Bathroom shower

Studio Suite, 1 King Bed, Accessible Shower

  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

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Total includes taxes and fees
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About the neighborhood

Glen Allen

Near the airport.Within 3 miles (5 km) of this Glen Allen hotel, you'll find Short Pump Town Center and Elk's Lodge. Also, Virginia Hospital & Health is within 3 miles (5 km) and Regency Square Mall is within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 3 min drive - 2.4 miles
  • Henrico Doctors' Hospital - 7 min drive - 5.1 miles
  • University of Richmond - 10 min drive - 7.0 miles
  • Lewis Ginter Botanical Garden - 12 min drive - 8.6 miles
  • Virginia Commonwealth University - 15 min drive - 12.5 miles

Getting around

  • Richmond Staples Mill Road Station - 12 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Golden Corral - ‬20 min walk
  • ‪Noodles & Company - ‬4 min walk
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Silver Diner - ‬4 min walk
  • ‪The Beach House - ‬5 min walk

About this property

Hilton Garden Inn Richmond Innsbrook

3-star hotel near Short Pump Town Center
Hilton Garden Inn Richmond Innsbrook offers its guests an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 2080 square feet (193 square meters) and includes conference space. The business-friendly Hilton Garden Inn Richmond Innsbrook also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee.

This 3-star Glen Allen hotel is smoke free.

  • 1 building
  • 155 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 2080 sq ft of conference space
  • 193 sq m of conference space
  • Built in 2000
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Richmond Innsbrook offers 155 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English

Similar properties

Relax in our spacious lobby, featuring a central seating area with sofas and armchairs, a chandelier, and large windows.

Drury Plaza Hotel Richmond

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.8 out of 5, Exceptional, 2,711 reviews
$112 nightly
The price is $131
Aug 3 - Aug 4
Total includes taxes and fees
Drury Plaza Hotel Richmond

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 5.12 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 20 for adults and USD 9 to 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in stairways (36 inches high)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 9 to 20 for adults, and USD 9 to 20 for children
  • Self parking fee: USD 5.12 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and debit cards. Cash is not accepted. 

We should mention

  • Pool access available from 7 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Innsbrook
Hilton Garden Inn Richmond
Hilton Garden Inn Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen
Richmond Hilton Garden Inn
Glen Allen Hilton
Hilton Garden Inn Glen Allen
Hilton Glen Allen
Hilton Richmond Innsbrook
Hilton Garden Inn Richmond Innsbrook Hotel
Hilton Garden Inn Richmond Innsbrook Glen Allen
Hilton Garden Inn Richmond Innsbrook Hotel Glen Allen

Frequently asked questions

How close is Hilton Garden Inn Richmond Innsbrook to the airport?

Hilton Garden Inn Richmond Innsbrook is 22 mi (27-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Garden Inn Richmond Innsbrook?

As of Jul 25, 2025, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Richmond Innsbrook on Aug 3, 2025 start from $101.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Garden Inn Richmond Innsbrook have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn Richmond Innsbrook.

Does Hilton Garden Inn Richmond Innsbrook offer free breakfast?

Free breakfast isn’t offered at Hilton Garden Inn Richmond Innsbrook, but continental breakfast is offered for a fee of between USD 9 and 20 for adults, USD 9 and 20 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hilton Garden Inn Richmond Innsbrook?

No, there is no casino at this hotel.

What time is check-in at Hilton Garden Inn Richmond Innsbrook?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hilton Garden Inn Richmond Innsbrook?

Free parking is not available at this hotel. Self parking is available for USD 5.12 per day.

Does Hilton Garden Inn Richmond Innsbrook have a pool?

Hilton Garden Inn Richmond Innsbrook features an indoor pool. Guests can enjoy pool access from 7 AM to 11 PM.

Does Hilton Garden Inn Richmond Innsbrook have a restaurant?

Hilton Garden Inn Richmond Innsbrook is home to Great American Grill, which features American cuisine.

Does Hilton Garden Inn Richmond Innsbrook have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn Richmond Innsbrook to downtown Glen Allen?

Hilton Garden Inn Richmond Innsbrook is 0.4 mi away from Innsbrook.

Hilton Garden Inn Richmond Innsbrook Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 501 out of 1005 reviews
Rating 8 - Good. 247 out of 1005 reviews
Rating 6 - Okay. 107 out of 1005 reviews
Rating 4 - Poor. 80 out of 1005 reviews
Rating 2 - Terrible. 70 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Armand

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s a remote park like setting. Very pretty. The young lady at the front desk is friendly and efficient.
Stayed 1 night in Jun 2025

8/10 Good

Abraham

Stayed 1 night in Mar 2025

8/10 Good

Lisa

Liked: Staff & service, property conditions & facilities
Excellent staff, clean. Delicious food.
Stayed 1 night in Apr 2025

10/10 Excellent

Annmarie

Stayed 1 night in Apr 2025

8/10 Good

HEATHER

Liked: Cleanliness, staff & service
Staff wonderful. Rooms worn and dated.
Stayed 2 nights in Apr 2025

6/10 Okay

Kristie

Stayed 1 night in Apr 2025

2/10 Terrible

Chris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom was disgusting, and there was zero hot water in the shower or bath.
Stayed 2 nights in Apr 2025

6/10 Okay

Mcleodd

Liked: Amenities
Great staff, the room was very clean… Hot water did not work the entire trip
Stayed 1 night in Dec 2024

6/10 Okay

Mcleodd

Liked: Cleanliness, staff & service, amenities
I stay at this property often, typically it’s pretty great. The staff was great per usual, but for my entire three day stay I couldn’t get hot water in my room for a fully hot shower.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service
The staff was very nice and helpful! The bed and pillows were extremely comfortable
Stayed 1 night in Apr 2025

6/10 Okay

Theresa, Vinton

Liked: Cleanliness
The property is going downhill. Overall, still a good and safe place to stay. Some updating and repairs would make a huge difference. A free breakfast would make it more comparable to the competitors.
Stayed 1 night in Apr 2025

8/10 Good

John

Stayed 3 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in. Quiet and clean
Stayed 2 nights in Apr 2025

8/10 Good

Ashanti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Stephanie

Stayed 1 night in Apr 2025

10/10 Excellent

Kris

Stayed 1 night in Apr 2025

4/10 Poor

Robert

Liked: Staff & service
Disliked: Property conditions & facilities

Bad stay!

We were given a handicap room, was told it was all left. The sink drained very slowly, and had to be unstopped. Could not take a shower because water was cold. Was told there was problem with the plumbing. The linen looked dingy. Will not stay here again.
Stayed 1 night in Apr 2025

6/10 Okay

lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Kristy

Stayed 1 night in Apr 2025

2/10 Terrible

Misty

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Our room was left open by the cleaning person. We were given a free breakfast to make up for it. Dinner was horrible so we didn’t even use the breakfast cards.
Stayed 1 night in Apr 2025

10/10 Excellent

James

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went very well. We would stay here again.
Stayed 4 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Staff was great
Stayed 4 nights in Mar 2025

4/10 Poor

Rollin

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Pool was kinda gross, stuff floating in it. Hot tub was broken... Was looking forward to that after a 5 hour drive and paying double the money over a hotel that didn't have one 😡 My room's shower leaked, had brown stains in it (what I hoped were just hard water stains). Floor in the bathroom had significant water damage. Tiles were popping off when you walk on them. Toilet had obviously leaked all over at some point judging by the janky caulk job at the base of the toilet. The facility seemed run down a bit. Missing ceiling tiles and what appears to be mold and leakage in the hallway just past the lobby. Despite all the issues, the hotel was safe, the bed was clean, comfy and quiet. I got a decent night's sleep (which is most important). The hotel had good coffee and a good breakfast buffet even though it's over priced. Be sure to buy the voucher/upgrade for $5 a person or it will cost you $16 each if you end up paying at the hotel. The staff were pleasant and tried to compensate for the room by giving me free snacks. My experience overall was just "ok". Probably wouldn't come back to this hotel or recommend it if you got other options. If you're in a pinch a need and need a spot to crash, then this will do just fine.
Stayed 1 night in Mar 2025