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4.8 out of 5

"cleanliness. The room and bathroom were comfortable and clean. Staff friendly and competent. Building and parking lot in fine condition. " More

By a verified traveler on Sun 03 Mar 2019

Hotel Description

3-star hotel near Short Pump Town Center

In shopping district

You'll find Short Pump Town Center and Children's Museum of Richmond within 3 miles (5 km) of this hotel. Regency Square Mall and Henrico Doctors' Hospital are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 243 guestrooms also offer free WiFi and Smart TVs with cable channels. Other amenities include wired Internet, Netflix, and room service. Change of towels is available on request.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$107* Per night/room May 12 - May 13

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Club Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Richmond Marriott Short Pump ratings based on 5 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Richmond Marriott Short Pump

Everyone (3) Family (2)
5 out of 5

Posted by on May 20, 2019

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Comment from Hotel Management

May 20, 2019 by General Manager

Dear Guest, we are delighted you had an outstanding stay at Richmond Marriott Short Pump and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon. Zarina Yafizova, General Manager

5 out of 5
cleanliness. The room and bathroom were comfortable and clean. Staff friendly and competent. Building and parking lot in fine condition.

Posted by on Mar 3, 2019

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Comment from Hotel Management

Mar 4, 2019 by General Manager

Dear Guest, thank you for the five-star review of the Richmond Marriott Short Pump. We are thrilled to read about your fantastic stay and how much you enjoyed our comfortable rooms and devoted hospitality. Thank you once more; we look forward to welcoming you back soon on your next visit to the Richmond area. Zarina Yafisova, General Manager

4 out of 5

Posted by on Jan 21, 2019

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Comment from Hotel Management

Jan 24, 2019 by RMSP Accounting

Thank you so much for your review. Please come and visit us again!

5 out of 5
Really nice place! Room was excellent. Beds were really comfortable with fluffy pillows. Have stayed there 2 weekends in a row. Would definitely go back again!

Posted by , from Danville Virginia on Sep 9, 2018

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Comment from Hotel Management

Sep 11, 2018 by Hotel Mgmt

Thank you for your review of your two delightful stays at Richmond Marriott Short Pump, Bucky! It is a pleasure to always provide you with a comfortable room, and we look forward to your return.

5 out of 5

Personal

Our stay at the Marriott was great and we hated to leave. The staff is wonderful and prompt at their guest needs. Their accomodations were great. The room had a good relaxing atmosphere.

Posted by on Jul 26, 2006

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About the Richmond Marriott Short Pump

Location 4240 Dominion Blvd, Glen Allen, VA 23060

Renovations + Closures

The following facilities or services will be unavailable from December 1 2020 to June 1 2021 (dates subject to change):

  • Dining venue(s)
  • Shuttle services

Property Features

Richmond Marriott Short Pump offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this hotel measures 8958 square feet (832 square meters) and includes a conference center. The business-friendly Richmond Marriott Short Pump also features gift shops/newsstands, coffee/tea in a common area, and complimentary newspapers in the lobby. You'll have access to the health club at a partner property. Self parking is free. Smoking is allowed in designated areas at this 3-star Glen Allen hotel.

  • 1 building
  • 243 guestrooms or units
  • 6 levels
  • 8958 sq ft of conference space
  • 832 sq m of conference space
  • Built in 2001
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Airport: Richmond Intl. Airport (RIC) (35.5 km / 22 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Richmond Marriott Short Pump offers 243 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Glen Allen hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Richmond Marriott Short Pump has a restaurant serving breakfast only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wired Internet: USD 5.95 per day (rates may vary)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Richmond West
  • Marriott Richmond West Glen Allen
  • Marriott Richmond West Hotel
  • Marriott Richmond West Hotel Glen Allen
  • Marriott West Richmond
  • Richmond West Marriott
  • Richmond Marriott Short Pump Hotel Glen Allen
  • Richmond Marriott Short Pump Hotel
  • Richmond Marriott Short Pump Glen Allen
  • Richmond Marriott Short Pump
  • Richmond Marriott Short Pump Hotel
  • Richmond Marriott Short Pump Glen Allen
  • Richmond Marriott Short Pump Hotel Glen Allen
  • Richmond Marriott West Hotel Glen Allen

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.