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Richmond Marriott Short Pump

3.0 star property
3-star hotel near Short Pump Town Center

Choose dates to view prices

Photo gallery for Richmond Marriott Short Pump

Bar (on property)
Premium bedding, in-room safe, desk, laptop workspace
Lake
Breakfast served
58-inch Smart TV with cable channels, TV, Netflix

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Housekeeping

Explore the area

Map
4240 Dominion Blvd, Glen Allen, VA, 23060
  • Short Pump Town Center
    ‪4 min drive‬
  • Henrico Doctors' Hospital
    ‪8 min drive‬
  • University of Richmond
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Club Room, 2 Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Free toiletries, hair dryer, towels

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • 300 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Free toiletries, hair dryer, towels

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Glen Allen

In shopping district.You'll find Short Pump Town Center and Elk's Lodge within 3 miles (5 km) of this hotel. Sheltering Arms Institute and Henrico Doctors' Hospital are also within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 4 min drive - 2.5 miles
  • Henrico Doctors' Hospital - 8 min drive - 5.3 miles
  • University of Richmond - 12 min drive - 7.9 miles
  • Lewis Ginter Botanical Garden - 12 min drive - 9.2 miles
  • Virginia Commonwealth University - 16 min drive - 12.1 miles

Getting around

  • Richmond Staples Mill Road Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 27 min drive

Restaurants

  • ‪Noodles & Company - ‬7 min walk
  • ‪Silver Diner - ‬10 min walk
  • ‪The Beach House - ‬5 min walk
  • ‪Five Guys - ‬12 min walk
  • ‪Panera Bread - ‬16 min walk

About this property

Richmond Marriott Short Pump

3-star hotel near Short Pump Town Center
Richmond Marriott Short Pump offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 8958 square feet (832 square meters) and includes a conference center. The business-friendly Richmond Marriott Short Pump also features gift shops/newsstands, a garden, and coffee/tea in a common area. You'll have access to the health club at a partner property. Self parking is free.

Smoking is allowed in designated areas at this 3-star Glen Allen hotel.

  • 1 building
  • 243 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 8958 sq ft of conference space
  • 832 sq m of conference space
  • Built in 2001
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Richmond Marriott Short Pump offers 243 accommodations with iPod docking stations and safes. Beds feature premium bedding. 58-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Filipino, Spanish, Turkish

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi; wired internet (USD 5.95 per day)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Weekday cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 58-inch smart TV with premium cable channels
  • iPod dock
  • Netflix
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15.00 for adults and USD 10.00 for children
  • Fee for in-room wired internet: USD 5.95 per day (rates may vary)
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Richmond West
Marriott Richmond West Glen Allen
Marriott Richmond West Hotel
Marriott Richmond West Hotel Glen Allen
Marriott West Richmond
Richmond West Marriott
Richmond Marriott Short Pump Hotel Glen Allen
Richmond Marriott Short Pump Hotel
Richmond Marriott Short Pump Glen Allen
Richmond Marriott Short Pump
Richmond Marriott Short Pump Hotel
Richmond Marriott Short Pump Glen Allen
Richmond Marriott Short Pump Hotel Glen Allen
Richmond Marriott West Hotel Glen Allen

Frequently asked questions

How close is Richmond Marriott Short Pump to the airport?

Richmond Marriott Short Pump is 22 mi (27-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Richmond Marriott Short Pump?

As of Apr 20, 2025, prices found for a 1-night stay for 2 adults at Richmond Marriott Short Pump on Apr 27, 2025 start from $143.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Richmond Marriott Short Pump have an airport shuttle?

Airport shuttle services are not available at Richmond Marriott Short Pump.

Does Richmond Marriott Short Pump offer free breakfast?

Free breakfast isn’t provided at Richmond Marriott Short Pump, but cooked-to-order breakfast is offered for a fee of USD 15.00 for adults and USD 10.00 for children.

Is there a casino at Richmond Marriott Short Pump?

No, there is no casino at this hotel.

What time is check-in at Richmond Marriott Short Pump?

Check-in begins at 4:00 PM.

Is there free parking at Richmond Marriott Short Pump?

This hotel offers free self parking.

Does Richmond Marriott Short Pump have a pool?

Richmond Marriott Short Pump features an indoor pool.

Does Richmond Marriott Short Pump have a restaurant?

Yes, there is a restaurant on site.

Does Richmond Marriott Short Pump have a spa?

There are no spa services available at this hotel.

How close is Richmond Marriott Short Pump to downtown Glen Allen?

Richmond Marriott Short Pump is 0.4 mi away from Innsbrook.

Richmond Marriott Short Pump Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 483 out of 860 reviews
Rating 8 - Good. 197 out of 860 reviews
Rating 6 - Okay. 83 out of 860 reviews
Rating 4 - Poor. 62 out of 860 reviews
Rating 2 - Terrible. 35 out of 860 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jarrett

Stayed 1 night in Jan 2025

10/10 Excellent

LORI

Liked: Cleanliness, staff & service, property conditions & facilities
There was some noise in the hall, a little late in the night. I assume people in route to their rooms . The food was amazing on site, the staff was very friendly and the room was clean . We were very impressed !
Stayed 1 night in Jan 2025

8/10 Good

Andrew Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location. room coffee maker did not power on. room door was hard to open and close because of misalignment.
Stayed 1 night in Jan 2025

10/10 Excellent

Jarrett

Stayed 1 night in Dec 2024

6/10 Okay

Kerrie

Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great atmosphere and staff!

Every staff member we came in contact with was super nice in a very genuine way. The bar staff, Jeanne, is the perfect balance between kind and funny. We enjoyed two nights at the bar while she was working. We were very impressed that she remembered us a couple nights after the first time we met her.
Stayed 3 nights in Dec 2024

10/10 Excellent

Leila

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Lashunda

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. We really enjoyed our stay. Great service, and location.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a quiet getaway, this property is amazing! It’s clean, well lit and peaceful all while the busyness of the city around the corner. The staff were welcoming and friendly always going the extra mile to make sure our stay was one to remember. The room was clean and nicely updated. You will not be disappointed with this property!
Stayed 1 night in Nov 2024

2/10 Terrible

Michael

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the room only to find out the hotel restaurant was closed and the hotel was under construction. Nothing like paying $450 to stay in a disaster area.
Stayed 2 nights in Nov 2024

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
It was ok. We were told our room was ready prior to arrival. I called and confirmed then when we arrived we were told our room was not ready. We had to wait 3.5hrs for the room. When we got to our room there was : towels and face cloths. We had 2 adults and children. We called for more towels which never arrived.
Stayed 1 night in Nov 2024

10/10 Excellent

Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & comfortable in a lovely setting!
Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Housekeeping thieves

Well upon checkout my wifes medicine was left in room housekeeping must have stolen it when asked front desk to look into it took me to loading docks where he showed me trash compacter did not look a security footage or anything like that
Stayed 1 night in Nov 2024

10/10 Excellent

Dwayne

The room was fantastic
Stayed 1 night in Nov 2024

2/10 Terrible

Daniel

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Leon

Great stay
Stayed 7 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
xx
Stayed 3 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed there for a wedding. Very nice property
Stayed 1 night in Sep 2024

4/10 Poor

Stephen Harpin

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Not worth the price

We were on a family road trip returning home, and stopped here to rest. Upon first encounter, most of the staff barely spoke english. We asked that a crib be ready for us, and they had no idea what we were talking about when we checked in. When I brought bags into our room from a side hall the overbearing smell of weed almost took me out. When we finally had a crib brought to us, the staff tried to put bedding into the crib, and when we told them a 9 month old doesn't use bedding the housekeeper seemed put off we told her no thank you. The shower flooded our bathoom because there's no way to keep water in. I was also excited for my morning coffee, but was disappointed to find the creamer they provided had expired. Normally we'd change rooms, but we arrived so late and the kids were exhausted. Everyone just wanted to sleep, but I think a prison bed was more comfortable than these mattresses.
Stayed 1 night in Sep 2024

8/10 Good

Theresa, Vinton

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024