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Hampton Inn Richmond West Innsbrook

2.5 star property
Hotel near Short Pump Town Center in Glen Allen

Choose dates to view prices

Photo gallery for Hampton Inn Richmond West Innsbrook

Outdoor pool
Free daily continental breakfast
Superior Room, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, desk, laptop workspace
Exterior
Superior Room, 1 King Bed with Sofa bed, Non Smoking | Living area | 55-inch LCD TV with cable channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
10800 W Broad St, Glen Allen, VA, 23060
  • Short Pump Town Center
    ‪4 min drive‬
  • Henrico Doctors' Hospital
    ‪7 min drive‬
  • University of Richmond
    ‪11 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪30 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds

1 bedroom, premium bedding, desk, laptop workspace

Classic Room, 2 Queen Beds

8.8 out of 10
Excellent
(18 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Combined shower/tub, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed with Sofa bed

1 bedroom, premium bedding, desk, laptop workspace

Classic Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(26 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, desk, laptop workspace

Superior Room, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 315 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Superior Room, 1 King Bed, Accessible, Non Smoking

  • 315 sq ft
  • Sleeps 4
  • 1 King Bed

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Exterior

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About the neighborhood

Glen Allen

In shopping district.Within 3 miles (5 km) of this Glen Allen hotel, you'll find Short Pump Town Center and Elk's Lodge. Regency Square Mall and Sheltering Arms Institute are also within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 4 min drive - 2.6 miles
  • Henrico Doctors' Hospital - 7 min drive - 5.3 miles
  • University of Richmond - 11 min drive - 7.2 miles
  • Lewis Ginter Botanical Garden - 13 min drive - 8.8 miles
  • Virginia Commonwealth University - 16 min drive - 12.7 miles

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Norfolk Intl. Airport (ORF) - 110 min drive

Restaurants

  • ‪Golden Corral - ‬15 min walk
  • ‪Noodles & Company - ‬8 min walk
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Silver Diner - ‬2 min walk
  • ‪The Beach House - ‬8 min walk

About this property

Hampton Inn Richmond West Innsbrook

Hotel near Short Pump Town Center in Glen Allen
Hampton Inn Richmond West Innsbrook offers its guests an outdoor pool and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center and a meeting room. The business-friendly Hampton Inn Richmond West Innsbrook also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. A complete renovation of Hampton Inn Richmond West Innsbrook was completed in March 2021.

This Glen Allen hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 5 levels
  • Built in 1994
  • Continental breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Hampton Inn Richmond West Innsbrook offers 135 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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Indoor pool

Hilton Garden Inn Richmond Innsbrook

  • Pool
  • Hot Tub
  • Pet friendly
  • Free WiFi
4.1 out of 5, Very Good, 1,003 reviews
$101 nightly
The price is $118
Jul 1 - Jul 2
Total includes taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 9 AM to 9 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Richmond West
Hampton Inn Richmond West Glen Allen
Hampton Inn Richmond West Hotel
Hampton Inn Richmond West Hotel Glen Allen
Hampton Inn West
Hampton Inn West Richmond
Glen Allen Hampton Inn
Hampton Inn Glen Allen
Hampton Inn Richmond-West Hotel Glen Allen
Hampton Inn Richmond West
Hampton Inn Richmond West Short Pump
Hampton Inn Richmond West Innsbrook Hotel
Hampton Inn Richmond West Innsbrook Glen Allen
Hampton Inn Richmond West Innsbrook Hotel Glen Allen

Frequently asked questions

How close is Hampton Inn Richmond West Innsbrook to the airport?

Hampton Inn Richmond West Innsbrook is 21 mi (28-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Hampton Inn Richmond West Innsbrook?

As of Jun 23, 2025, prices found for a 1-night stay for 2 adults at Hampton Inn Richmond West Innsbrook on Jul 2, 2025 start from $97.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hampton Inn Richmond West Innsbrook have an airport shuttle?

Airport shuttle services are not available at Hampton Inn Richmond West Innsbrook.

Does Hampton Inn Richmond West Innsbrook offer free breakfast?

Hampton Inn Richmond West Innsbrook offers free continental breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Hampton Inn Richmond West Innsbrook?

No, there is no casino at this hotel.

What time is check-in at Hampton Inn Richmond West Innsbrook?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hampton Inn Richmond West Innsbrook?

This hotel offers free self parking.

Does Hampton Inn Richmond West Innsbrook have a pool?

Hampton Inn Richmond West Innsbrook features an outdoor pool. Guests can enjoy pool access from 9 AM to 9 PM.

Does Hampton Inn Richmond West Innsbrook have a spa?

There are no spa services available at this hotel.

How close is Hampton Inn Richmond West Innsbrook to downtown Glen Allen?

Hampton Inn Richmond West Innsbrook is 0.4 mi away from Innsbrook.

Hampton Inn Richmond West Innsbrook Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 568 out of 1002 reviews
Rating 8 - Good. 249 out of 1002 reviews
Rating 6 - Okay. 86 out of 1002 reviews
Rating 4 - Poor. 44 out of 1002 reviews
Rating 2 - Terrible. 55 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Stayed 2 nights in Apr 2025

10/10 Excellent

junius

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We come here quite a bit, perhaps once a month. Nice hotel
Stayed 1 night in Mar 2025

6/10 Okay

Karl, Washington

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The young man who checked us in was quite pleasant and efficient. The room was large and clean, and the shower was fully functional with sufficient water pressure. It was quiet throughout the night, but that may have been because there were so few guests. The 06:00-10:00 breakfast was terrible. We arrived at approximately 09:15, but we had to wait over 30 minutes to get anything that wasn’t full of sugar (yes, there were sugary yogurt cups, blueberry muffins, and danishes that were stuck together along with a communal fork to tear them apart, but we weren’t going to eat those). The eggs, sausages, and potatoes bins were empty, and the cook seemed to be in no rush to refill them. While we waited, we sipped very weak Dark Roast coffee. When the eggs finally came, they were extremely low quality (powdered or the product of some other unappetizing processing method), and the sausages were too disgusting to touch. At least the cook tried to apologized for her ineptitude. Except the young man who checked us in, every other staff member we met was robotic, unsmiling, and unwelcoming. Perhaps the upper management should consider sending the staff to an Asian hotel for hospitality lessons, or perhaps these staff members should look for different employment if they’re so unhappy at this hotel. In summary, the evening experience was pleasant; the morning experience was not. We may or may not stay here in the future, but if we do return, it won’t be for the hospitality or breakfast.
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Rajesh

Stayed 1 night in Mar 2025

8/10 Good

Sherman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Terry

Traveled with family
Liked: Staff & service, room comfort
Hotel needs a lot of renovations. Suppose to supply free water bottles but they ran out for 2 days. Our shower leaked continually and was not repaired. All the sanitation devices mounted in the wall were not working. The auto fill water bottle unit also did not work. I can see why we got a great rate compared to the other Hampton Inn. Would not stay there again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Brian

Stayed 1 night in Feb 2025

4/10 Poor

Meredith

Traveled with partner
We were given a room where the shower wasn't draining properly, so the room smelled like a sewer. We reported this to management, and the maintenance person arrived promptly and made some remediation. We appreciated his efforts; however, there were no other rooms available to which we could be moved. Bottom line- this room should not have been put into service to begin with.
Stayed 2 nights in Mar 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jasmin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Have loved our stay here each time.
Stayed 2 nights in Feb 2025

8/10 Good

Gajanan

Stayed 1 night in Mar 2025

6/10 Okay

Alasia

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
Hair was every where all over the floors and on our new towels.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Dhafer

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service

Not great

My experience was not great the sink was clogged, there were no towels for a full body, there was pet hair on the pull out couch and as we were packing up our things my children and I found a sex toy under the couch.
Stayed 2 nights in Feb 2025

10/10 Excellent

Shari

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fantastic hotel. The staff is very friendly, helpful and dog friendly. There are plenty of dog walking areas. The rooms are very spacious and clean. I loved that the coffee was in a central location. Having traveled with my dog, I could not enjoy the free breakfast as I could not leave her in the room and I could not take her in the breakfast area. Because the coffee was in the lobby and not in the breakfast area, I could at least have some hot coffee in the morning.
Stayed 1 night in Feb 2025

10/10 Excellent

Asmamaw

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Feb 2025

10/10 Excellent

Jasmin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Feb 2025

6/10 Okay

Susan

Stayed 1 night in Feb 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Wilbur jr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Latanya

Liked: Cleanliness, staff & service, property conditions & facilities
I like because was quite and the service and breakfast was wonderful
Stayed 2 nights in Feb 2025

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. Very close to many dining options. Very nice staff and clean rooms too!
Stayed 1 night in Feb 2025

10/10 Excellent

Brandon

Business traveler, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Feb 2025