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4.0 out of 5

"Had to wait for someone to show up at front desk to check in. Room was ok. Furniture was silly -not easy to place overnite bags. No free coffee/tea in ... " More

By a verified traveler on Fri 23 Jul 2021

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Hotel Description

Enjoy the indoor pool at this 3-star Glen Allen hotel

In suburbs

At this Glen Allen hotel, you'll be within 3 miles (5 km) of James River Cellars Winery and 6 miles (10 km) of Cultural Arts Center Glen Allen. Belmont Golf Course and Lewis Ginter Botanical Garden are also within 6 miles (10 km).

Business services

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 150 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include hair dryers, safes, and phones.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$109* Per night/room Nov 1 - Nov 2

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Courtyard by Marriott Richmond North ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Courtyard by Marriott Richmond North

Everyone (5) Couples (1) Family (3)
3 out of 5
Had to wait for someone to show up at front desk to check in. Room was ok. Furniture was silly -not easy to place overnite bags. No free coffee/tea in Lobby (how cheap did Marriott get ??). For price paid-expected a bit more especially from a Marriott.

Posted by on Jul 23, 2021

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Comment from Hotel Management

Jul 30, 2021 by Dan

Thank you for the comments. Please note that Courtyard by Marriott does not provide the complimentary lobby coffee as does Fairfield. All Courtyards do have a luggage rack in rooms. Thank you again

4 out of 5

Posted by on May 8, 2021

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Comment from Hotel Management

May 26, 2021 by Dan

Thank you for taking time to let us know about your stay. We hope that when you return to Glen Allen, you will think of us and we can provide an even better experience.

4 out of 5
Room air conditioning did not work great. Everything else was fine.

Posted by on Nov 23, 2020

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Comment from Hotel Management

Dec 1, 2020 by Dan A.

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that our HVAC system was not working properly. This critical feedback will be used in training our staff. Thank you and look forward to seeing you soon.

4 out of 5
Drink & food options @ bar/breakfast...eh. But otherwise fine

Posted by on Mar 6, 2020

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5 out of 5

Posted by on Oct 5, 2019

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5 out of 5

Posted by on Aug 19, 2019

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5 out of 5

Posted by on Jun 3, 2019

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4 out of 5
Very clean, modern facility that was convenient to North Richmond/Glen Allen. Will definitely stay there when we visit our son who just moved to the area for his job. Very nice staff.

Posted by on May 6, 2019

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2 out of 5

Failed to provide what was booked!

Very nice location and nice facility, however reserved room was not and could not be provided as a consequence one of us had to sleep on the floor!  I requested a call from a manager and requested some type of consideration for our inconvenience, no call or consideration was received.  Desk personnel were apologetic.

Posted by , from Iowa on Jul 10, 2013

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About the Courtyard by Marriott Richmond North

Location 10077 Brook Road, Glen Allen, VA 23059

Property Features

Courtyard by Marriott Richmond North offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 2783 square feet (259 square meters) and includes conference space. The business-friendly Courtyard by Marriott Richmond North also features a library, concierge services, and complimentary newspapers in the lobby. Self parking is free. Smoking is allowed in designated areas at this 3-star Glen Allen hotel.

  • 1 building
  • 150 guestrooms or units
  • 4 levels
  • 2783 sq ft of conference space
  • 259 sq m of conference space
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Courtyard by Marriott Richmond North offers 150 accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • HD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 25 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Richmond North
  • Courtyard Marriott Richmond North Glen Allen
  • Courtyard Marriott Richmond North Hotel
  • Courtyard Marriott Richmond North Hotel Glen Allen
  • Courtyard Richmond North
  • Courtyard Richmond North/Glen Allen Hotel Glen Allen
  • Courtyard By Marriott Richmond
  • Courtyard by Marriott Richmond North Hotel
  • Courtyard by Marriott Richmond North Glen Allen
  • Courtyard by Marriott Richmond North Hotel Glen Allen

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.