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Extended Stay America Suites Richmond Glen Allen Short Pump

2.5 star property
Hotel near Short Pump Town Center in Glen Allen

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Photo gallery for Extended Stay America Suites Richmond Glen Allen Short Pump

2 bedrooms, premium bedding, desk, laptop workspace
2 bedrooms, premium bedding, desk, laptop workspace
Lobby
Lobby
Property amenity

Reviews

6.2 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Laundry
  • Gym
  • Air conditioning
  • Parking included

Explore the area

View in a map
4231 Park Place Ct, Glen Allen, VA, 23060
  • Short Pump Town Center
    ‪4 min drive‬
  • Henrico Doctors' Hospital
    ‪8 min drive‬
  • University of Richmond
    ‪11 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪30 min drive‬

Room options

View all photos for Premium Suite, Multiple Beds, Non Smoking, Kitchen

Premium Suite, Multiple Beds, Non Smoking, Kitchen | 2 bedrooms, premium bedding, desk, laptop workspace

Premium Suite, Multiple Beds, Non Smoking, Kitchen

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette | 2 bedrooms, premium bedding, desk, laptop workspace

Deluxe Studio Suite, 1 Queen Bed with Sofa bed, Non Smoking, Kitchenette

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

Candlewood Suites Richmond North Glen Allen by IHG

Glen Allen
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.7 out of 5, Good, 667 reviews
$71 nightly
The price is $83
Sep 10 - Sep 11
Total with taxes and fees
Candlewood Suites Richmond North Glen Allen by IHG

About the neighborhood

Glen Allen

In shopping district.Within 3 miles (5 km) of this Glen Allen hotel, you'll find Short Pump Town Center and Elk's Lodge. Virginia Hospital & Health and Regency Square Mall are also within 6 miles (10 km).

What's nearby

  • Short Pump Town Center - 4 min drive - 2.6 miles
  • Henrico Doctors' Hospital - 8 min drive - 5.5 miles
  • University of Richmond - 11 min drive - 7.4 miles
  • Lewis Ginter Botanical Garden - 13 min drive - 9.0 miles
  • Virginia Commonwealth University - 16 min drive - 12.9 miles

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • ‪Panera Bread - ‬17 min walk
  • ‪Moe's Southwest Grill - ‬14 min walk
  • ‪Chipotle Mexican Grill - ‬16 min walk
  • ‪Capital Ale House - ‬11 min walk
  • ‪Noodles & Company - ‬14 min walk

About this property

Extended Stay America Suites Richmond Glen Allen Short Pump

Hotel near Short Pump Town Center in Glen Allen
Extended Stay America Suites Richmond Glen Allen Short Pump offers its guests a fitness center, barbecue grills, and a picnic area. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Richmond Glen Allen Short Pump also features laundry facilities, a front-desk safe, and an elevator. Free self parking is available.

This Glen Allen hotel is smoke free.

  • 95 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site
Extended Stay America Suites Richmond Glen Allen Short Pump offers 95 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with cable channels. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Glen Allen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

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Lobby

Extended Stay America Select Suites Richmond Innsbrook

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
3.2 out of 5, 679 reviews
$86 nightly
The price is $101
Sep 14 - Sep 15
Total with taxes and fees
Extended Stay America Select Suites Richmond Innsbrook

Property amenities

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Separate in-room dining area

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

TownePlace Suites Marriott Richmond
TownePlace Suites Marriott Richmond Glen Allen
TownePlace Suites Marriott Richmond Hotel Glen Allen
Towneplace Suites Richmond Hotel Glen Allen
TownePlace Suites Marriott Richmond Hotel Glen Allen
TownePlace Suites Marriott Richmond Glen Allen
Hotel TownePlace Suites by Marriott Richmond Glen Allen
Glen Allen TownePlace Suites by Marriott Richmond Hotel
Hotel TownePlace Suites by Marriott Richmond
TownePlace Suites by Marriott Richmond Glen Allen
TownePlace Suites Marriott Richmond Hotel
TownePlace Suites Marriott Richmond
TownePlace Suites by Marriott Richmond
Extended Stay America Richmond Glen Allen Short Pump

Frequently asked questions

How close is Extended Stay America Suites Richmond Glen Allen Short Pump to the airport?

Extended Stay America Suites Richmond Glen Allen Short Pump is 21.4 mi (28-min drive) away from the Richmond Intl. Airport (RIC) airport, the closest popular airport to the property.

How much does it cost to stay at Extended Stay America Suites Richmond Glen Allen Short Pump?

As of Aug 23, 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Richmond Glen Allen Short Pump on Aug 31, 2025 start from $87.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Extended Stay America Suites Richmond Glen Allen Short Pump have an airport shuttle?

Airport shuttle services are not available at Extended Stay America Suites Richmond Glen Allen Short Pump.

Does Extended Stay America Suites Richmond Glen Allen Short Pump offer free breakfast?

Extended Stay America Suites Richmond Glen Allen Short Pump does not offer free breakfast.

Is there a casino at Extended Stay America Suites Richmond Glen Allen Short Pump?

No, there is no casino at this hotel.

What time is check-in at Extended Stay America Suites Richmond Glen Allen Short Pump?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Extended Stay America Suites Richmond Glen Allen Short Pump?

This hotel offers free self parking.

Does Extended Stay America Suites Richmond Glen Allen Short Pump have a pool?

Extended Stay America Suites Richmond Glen Allen Short Pump does not have a pool.

Does Extended Stay America Suites Richmond Glen Allen Short Pump have a spa?

There are no spa services available at this hotel.

How close is Extended Stay America Suites Richmond Glen Allen Short Pump to downtown Glen Allen?

Extended Stay America Suites Richmond Glen Allen Short Pump is 0.1 mi away from Innsbrook.

Extended Stay America Suites Richmond Glen Allen Short Pump Reviews

Reviews

6.2
Rating 10 - Excellent. 116 out of 439 reviews
Rating 8 - Good. 78 out of 439 reviews
Rating 6 - Okay. 74 out of 439 reviews
Rating 4 - Poor. 60 out of 439 reviews
Rating 2 - Terrible. 111 out of 439 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

5.4/10

Amenities

6.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

Aleta

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Madison

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was completely infested with cockroaches. They were on the walls, in my bed, in the bathroom, and in the kitchen area. I have photos. When I asked to check out and get a refund because I didn’t stay for the extra night, I was told that a manager would contact me and they never did.
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for Work

It is a long term stay hotel. It is good for getting work done and living when away from home.
Stayed 1 night in May 2025

6/10 Okay

Pablo, RICHMOND

Liked: Property conditions & facilities
Disliked: Cleanliness
Average facilities, nothing to brag about, but well kept to an extent
Stayed 1 night in May 2025

6/10 Okay

Bradley, Clayton

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property could use some upkeep and some more effort in cleaning. Staff was very nice and helpful. A
Stayed 2 nights in May 2025

2/10 Terrible

RAFAEL

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty. Super bad smell of marijuana every where. Stayed for 3 nights and all my clothes and luggage got the bad smell.. Hall, common areas and room very dirty and very bad smell. Do not stay in this place.
Stayed 3 nights in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've had some bad experience with extended stays in the past. But this is a great location, rooms are very clean. It's a quiet location, with a helpful staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great safe area, very convenient for shopping, dining, banking, etc. the special suites are very spacious and well equipped. I had to issues and they were quickly resolved
Stayed 2 nights in Apr 2025

6/10 Okay

Shea

Liked: Cleanliness, amenities
Terrible
Stayed 1 night in Apr 2025

10/10 Excellent

Yolanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Mar 2025

10/10 Excellent

Roddney

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, yet plenty of shopping and dining within a few blocks away.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dre

Traveled with partner
Liked: Amenities
It’s secluded
Stayed 2 nights in Apr 2025

8/10 Good

Belinda

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Paul

Business traveler
Liked: Staff & service, room comfort

It was ok

Stayed 5 nights in Mar 2025

6/10 Okay

Song, Saint Mary

Stayed 1 night in Jan 2025

4/10 Poor

Don’t Mind

Traveled with partner, Traveled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
The door latch/bolt was missing the bolt. Only the door handle lock. It was very noisy in the morning. Lots of people outside at all hours of the night mostly smoking cigarettes or weed.
Stayed 2 nights in Mar 2025

2/10 Terrible

Sage

Disliked: Staff & service, amenities, property conditions & facilities
I had a reservation for March 28-30. On the day that I was supposed to be checking in, while I was driving to Richmond they l left the following voicemail. This is the Extended StayAmerica on 4231 Parkley Court I do have your reservation right here but we are sold out unfortunately so we would not be able to accommodate you. You can go ahead and just call Expedia and they would be able to relocate you to another extended stay have a good night bye.
Stayed 2 nights in Mar 2025

6/10 Okay

P

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Roaches

Room was clean front desk was friendly . the room had roaches. Room 208 .
Stayed 5 nights in Mar 2025

4/10 Poor

Zachary

Stayed 3 nights in Mar 2025

2/10 Terrible

John

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I had to wait 3 hours to check in after 3pm check in time. Bathroom door was broken, sofa bed could not be used as a bed because wire frame was coming through matress, smokers at the hotel threw cigarette butts out in mulch in rear of hotel that caused a fire and FD response had to extinguish.
Stayed 1 night in Mar 2025

10/10 Excellent

David, Virginia Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Despite the policy, there us a bit of cigarette smoke odor. Probably cannot be helped or enforced.
Stayed 1 night in Mar 2025

10/10 Excellent

Omar

Stayed 1 night in Feb 2025

10/10 Excellent

Lois

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Tuesday weekly work stay

Stayed 1 night in Mar 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Joseph

Disliked: Cleanliness, property conditions & facilities, room comfort
No hot water - room reeked of cigarettes and pot
Stayed 1 night in Mar 2025