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Renaissance Reno Downtown Hotel & Spa

4-star property
One South Lake Street, Reno, NV 1-855-201-7819
4.7 out of 5
Exceptional!
See all 3 travelocity Reviews

"I loved the decor, and the staff was super friendly and helpful. The room was clean and the whole vibe was amazing. Would definitely stay again. " More

By a verified traveler on Mon 28 Sep 2020

Points Of Interest

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Hotel Description

4-star spa hotel near Grand Sierra Resort Casino

Downtown Reno stay

A stay at this Downtown Reno hotel places you within half a mile (1 km) of Club Cal-Neva Casino and 2 miles (3 km) of University of Nevada-Reno. Grand Sierra Resort Casino and Atlantis Casino are also within 3 miles (5 km).

Renovated in 2017

A full-service spa, a gym, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Relax with a drink at one of the 2 bars/lounges and enjoy the seasonal outdoor pool.

WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 186 guestrooms also offer WiFi and Smart TVs with cable channels. Other amenities include Netflix, room service, and down comforters.

Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$218* Per night/room Oct 30 - Oct 31

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Renaissance Reno Downtown Hotel & Spa ratings based on 3 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Renaissance Reno Downtown Hotel & Spa

Everyone (1) Couples (2)
5 out of 5
I loved the decor, and the staff was super friendly and helpful. The room was clean and the whole vibe was amazing. Would definitely stay again.

Posted by , from Sacramento, CA on Sep 28, 2020

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4 out of 5
Most employees were awesome and very professional and helpful, especially the young men running the valet operations. However, front desk folks were not as great and the bartender was straight rude. Upon check in, after waiting hours for our room, we asked the woman checking us in to also tell the bell person what our room number was so our bags could be brought up. She responded that she was too busy and that we would have to find the bell person ourselves. Her job, not ours. Bartender was extremely cold, rude and unprofessional. Overall a good experience. Love that this is a nonsmoking hotel!!!

Posted by on Jul 29, 2019

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5 out of 5

Posted by on Dec 17, 2018

Was this review helpful to you?
Comment from Hotel Management

Jan 11, 2019 by Luis Cortes

Thank you for the great score.

About the Renaissance Reno Downtown Hotel & Spa

Location One South Lake Street, Reno, NV 89501

Property Features

Renaissance Reno Downtown Hotel & Spa offers its guests a full-service spa, a fitness center, and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/café on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. You'll find a business center on site. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Renaissance Reno Downtown Hotel & Spa. Parking is available for a fee. A complete renovation of Renaissance Reno Downtown Hotel & Spa was completed in May 2017. This 4-star Reno hotel is smoke free.

  • 186 guestrooms or units
  • 9 levels
  • 2 bars or lounges
  • Dining venue
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Reno Station (0.6 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Renaissance Reno Downtown Hotel & Spa offers 186 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Beds feature down comforters. 32-inch Smart televisions come with premium cable channels and Netflix. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7 AM to 1:00 PM.

The Shore Room - This restaurant specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Spa Services

The Refuge has 6 treatment rooms including rooms for couples. Services include massages.

The spa is open select days.

  • Number of treatment rooms 6
  • Couples treatment rooms
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per stay
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests are provided with free hand sanitizer
  • UnionPay
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9 and USD 19 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 17 per night
  • Valet parking fee: USD 17 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Renaissance Reno Downtown
  • Renaissance Reno & Spa Reno
  • Renaissance Reno Downtown Hotel
  • Renaissance Reno Downtown Hotel & Spa Reno
  • Renaissance Reno Downtown Hotel & Spa Hotel
  • Renaissance Reno Downtown Hotel & Spa Hotel Reno

You should know

  • The seasonal pool will open in May and close in September.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.