City center stay
Your stay at this Northeast Reno hotel places you within 2 miles (3 km) of Grand Sierra Resort Casino and Reno Events Center. Riverwalk District and Greater Nevada Field are also within 2 miles (3 km).
Casino, 24-hour fitness
A casino and a 24-hour gym are featured at this smoke-free hotel. Traveling on business? Take advantage of the 6 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Free self parking, express check-out, and dry cleaning are also offered.
Free WiFi, cable TV
In addition to TVs with cable channels, the 281 guestrooms offer free WiFi and coffee/tea makers. Free local calls, hair dryers, and safes are also available. Housekeeping is available on request.
May 1, 2022 by GM
Dear Michael P, Thank you for staying with us and sharing your experience. I am sorry to see that your stay was only average as our goal is to exceed our guests’ expectations. Your review, which highlights our successes and areas for improvement, is welcomed as they foster change for the better. Thank you for taking the time to share your review and being our valued guest. We hope to WOW you on a return trip to our area. Sincerely, Jason Gerard General Manager
Mar 6, 2022 by GM
Dear Kevin, I'm so sorry for your poor experience at our hotel. Please be assured I will be discussing your comments with our management team to work on immediate improvements. We take pride in providing the best service so our lapses during your stay are being taken very seriously. Again, on behalf of the staff and management - I offer our apologies. Sincerely, Jason Gerard General Manager
Feb 22, 2022 by GM
Dear JAYANT, Our team strives to provide a pleasant stay. We thank you for taking the time to write a review as your feedback is helpful in obtaining this goal. We are thrilled to hear your stay was enjoyable. I appreciate you choosing our hotel while in the area and we hope to see you again on a return visit. Best, Jason Gerard General Manager
Nov 8, 2021 by GM
Dear Federico, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments, which highlight our successes and one area for improvement, are welcomed as they foster change for the better. We appreciate being a part of your trip! Best, Jason Jerard General Manager
Oct 20, 2021 by GM
Dear Sandra, Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations. Additionally, I apologize that you found our guest offerings and room conditions to be poor. Your satisfaction is important to us and we hope you'll give us another opportunity soon to make your experience the best it can be. Sincerely, Hotel Management
Aug 23, 2021 by GM
Dear Traveler, We love making all our guests feel comfortable, so I’m very sorry that you did not enjoy your stay. We appreciate the feedback and hope to have the opportunity to host you again for a better experience. Sincerely, Tara Canham General Manager
The following facilities or services will be unavailable from May 17 2022 to December 31 2022 (dates subject to change):
Due to COVID-19, this property’s food and beverage options may be limited.
The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
The following facilities are closed on Friday and Saturday:
WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 8635 square feet (802 square meters) and includes conference space. A casino, a 24-hour fitness center, and a vending machine are also featured at the business-friendly Ramada by Wyndham Reno Hotel and Casino. Free self parking is available. This 3-star Reno hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Free self parking
Ramada by Wyndham Reno Hotel and Casino offers 281 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Reno hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Ashleys - This restaurant serves breakfast and dinner.
Casino Diner - Onsite diner. Open 24 hours.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (50 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This hotel will place an authorization at check-in for a deposit equal to the full cost of stay.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, and debit cards. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (50 km) of the property will not be allowed to check in.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.