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4.3 out of 5

"Excellent Customer Service Friendly Staff Comfortable Room Delicious Breakfast " More

By a verified traveler on Sun 13 Oct 2019

Hotel Description

3-star beach hotel near Rehoboth Beach Boardwalk

Oceanside stay

Your stay at this hotel will put you steps from Baycenter for the Performing Arts and a 5-minute walk from Dewey Beach. Indian Beach and John Waples Memorial Playground are also within half a mile (1 km).

Free perks

This hotel features a 24-hour fitness center and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free WiFi, sofa beds

Featuring conveniences like sofa beds and refrigerators, the 139 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Guest Room, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$255* Per night/room Jul 6 - Jul 7

2 Bedroom Condo, Poolside View

Bed Count 1 King Bed Maximum Occupancy 6 Max

Condo, 4 Bedrooms, View

Bed Count 2 King Beds Maximum Occupancy 10 Max

Guest Room, Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Condo, 1 Bedroom, Pool View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Condo, 2 Bedrooms (with King and Queen Bed)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hyatt Place Dewey Beach ratings based on 16 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Dewey Beach

Everyone (14) Family (2)
5 out of 5
Excellent Customer Service Friendly Staff Comfortable Room Delicious Breakfast

Posted by on Oct 13, 2019

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Comment from Hotel Management

Oct 14, 2019 by Customer Service

Thank you for the wonderful review! It's very pleasing to hear our staff took great care of you. We appreciate your compliments regarding our hardworking team. We pride ourselves on providing excellent service to our guests and we strive to go above and beyond expectations. We look forward to hosting you again in the future! Thank you again for sharing your review. Have a wonderful day!

5 out of 5

Posted by on Aug 31, 2019

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Comment from Hotel Management

Sep 1, 2019 by Customer Service

Thank you for the fantastic rating! It's outstanding you had such a wonderful experience with us! We care about the satisfaction of our guests. We can't wait to see you again soon! Have a lovely day!

4 out of 5
Loved location. Loved staff. Loved price. I. guess it's the way of the world now, but dogs, dogs, dogs! Dog poop by the front door. I did not see one dog owner with a poop a scooper!

Posted by on Jun 15, 2019

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Comment from Hotel Management

Jun 17, 2019 by Customer Service

Thank you for the 4/5 rating! We're happy you had a pleasant stay with us and appreciated our prime location and service. However, it's unfortunate you had such challenges with our pet friendly accommodations. We strive for excellence so we look forward to sharing an even better experience with you soon! Have a lovely day.

5 out of 5
Always love staying here! Most updated, upscale place to stay in Dewey beach. Always clean, easy parking, beautiful rooms. jeffery at front desk always makes you feel welcome

Posted by on Jun 12, 2019

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Comment from Hotel Management

Jun 13, 2019 by Customer Service

Thank you for the fantastic review! We're delighted to hear that you had an amazing experience with us! We appreciate your compliments regarding our hard-working team. We will make sure to pass on your kind words to Jeffery! We look forward to hosting you again soon for another fantastic experience! Thank you again for sharing your review. Have a lovely day!

1 out of 5
Excellent property location. Very clean and modern. Staff was lovely. However, truly terrible soundproofing. Have been awakened constantly by elevator noise - just the running of the gears itself. On top of that, people in the hallways at all hours returning from bars in Dewey. It’s so bad, that the hotel leaves a “quiet card” on the pillow saying it’s possible to call down to the front desk for ear plugs. Really they should just leave the ear plugs in the rooms. I’m writing this review at 2 am, having been awakened at midnight as well. Really sorry I chose to lodge here.

Posted by on May 25, 2019

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Comment from Hotel Management

May 26, 2019 by Customer Service

We appreciate the feedback. We're disappointed you had such challenges during your time with us. We regret the problems you had with the sound levels in the rooms and that your stay didn't exceed your expectations. We care about the comfort of our guests so we'll address your concerns with our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.

5 out of 5
Nice facility and wonderful staff. Jeffrey at the front desk was great to deal with. We were a little disappointed with the neighboring room. They were very loud and inconsiderate.

Posted by on Feb 3, 2019

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Comment from Hotel Management

Feb 4, 2019 by Customer Service

Thank you for the excellent rating! We're so glad that you've enjoyed your stay with us so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our team. Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon. Have a beautiful day!

3 out of 5
Room was good bathroom was filthy and shower had stains on the walls and floors. Tile was popped of the walls in spots.

Posted by on Jul 21, 2018

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Comment from Hotel Management

Jul 24, 2018 by Customer Service

Thank you for taking the time to share your feedback. We were disappointed to learn that the condition of our bathroom was less than satisfactory. Please be assured that this is not the standard that we aspire to at Hyatt. We will share your concerns with the maintenance department. We hope you allow us the chance to share a more positive experience with you soon.

4 out of 5
Found out that the outdoor pool was reserved for the people that owned condo was very disappointed in their advertisement they mention they have both outdoor and indoor pool NOmention of outdoor pool is for condo owners

Posted by on Jul 13, 2018

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Comment from Hotel Management

Jul 24, 2018 by Customer Service

Thank you for your high rating! We're happy to see that it seems like you enjoyed your stay despite the miscommunication about the pool area. We're disheartened that our amenities and services offered weren't up to par with your expectations. We will discuss your feedback about the advertising of the pool with our management team. We hope for the chance to host you again soon for a more positive experience.

5 out of 5

March in Dewey, DE

Pros: The Galley staff and breakfast staff (buffet) were exceptional. Denise checked us in and she couldn't have been more helpful and accommodating!
Cons: Housekeeping on a busy Saturday... very, very, poor.
Location: About an hour away is the Bombay National Wildlife Refuge - you can stay in your car and drive through or walk some. Take binoculars, excellent!!
We decided to get away for a long weekend in Dewey, DE, 4 days and 3 nights, and I chose the Hyatt Place because I stayed there last May and loved it. This is a wonderful hotel, 1 block from the beach and on the bay. Everything was exceptional, EXCEPT the housekeeping on Saturday... our room was barely touched, too many mistakes by this one employee. On the other hand, everyone else who worked there, from the people in the breakfast galley to the check-in people, I'd hire each one as they were the nicest, happiest people!

Posted by , from Reading, PA on Mar 12, 2018

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4 out of 5

Walking distance to the beach

Pros: Nice breakfast. Nice family friendly atmosphere.
Cons: Cleaning of rooms and more towels because it is the beach and sandy especially with little ones.
Location: We rode the Jolly Trolly to the boardwalk our kids loved it and Funland!
This was a quickie vacation and a first time beach experience for our 3 yr old and 8 month baby.

Posted by on Aug 10, 2016

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About the Hyatt Place Dewey Beach

Location 1301 Coastal Hwy, Dewey Beach, DE 19971

Property Features

You can enjoy a drink at the bar/lounge. Free breakfast is served. Public spaces have free WiFi. There's an onsite business center. A 24-hour fitness center, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Hyatt Place Dewey Beach. Limited free parking is available on a first-come, first-served basis. This 3-star Dewey Beach hotel is smoke free.

  • 139 guestrooms or units
  • 3 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Newspapers for purchase
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Salisbury, MD (SBY-Salisbury - Ocean City Wicomico Regional) (70.4 km / 43.7 mi)
  • Parking: Free self parking

Room Amenities

Hyatt Place Dewey Beach offers 139 air-conditioned accommodations with safes and coffee/tea makers. 42-inch flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pull-out sofa bed
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast.

Onsite venue - This café specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare.

Coffee to Cocktails Bar - This lobby lounge specializes in local and international cuisine. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests are only allowed one car per room for onsite parking.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Please note: This property’s Standard room types do not provide access to the outdoor pool.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Beach Dewey
  • Dewey Beach
  • Dewey Beach Hyatt Place
  • Hyatt Place Beach
  • Hyatt Place Dewey
  • Hyatt Place Dewey Beach
  • Hyatt Place Dewey Hotel
  • Hyatt Place Dewey Hotel Beach
  • Hyatt Place Dewey Beach Hotel
  • Hyatt Place Dewey Beach Hotel
  • Hyatt Place Dewey Beach Dewey Beach
  • Hyatt Place Dewey Beach Hotel Dewey Beach

You should know

  • Pool access available from 6 AM to 10 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.