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Quality Inn Smyrna

2.5 star property
Enjoy the outdoor pool at this Smyrna hotel

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Photo gallery for Quality Inn Smyrna

Desk, laptop workspace, iron/ironing board, free WiFi
Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Free daily self-serve breakfast

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
190 Stadium St, Gateway North Plaza, Smyrna, DE, 19977
  • Place, Bayhealth Emergency Center - Smyrna
    ‪4 min drive‬
  • Place, Delaware State University
    ‪9 min drive‬
  • Place, Dover Mall
    ‪9 min drive‬
  • Airport, Wilmington, DE (ILG-New Castle)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(47 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(22 reviews)
  • 258 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Smyrna

In Smyrna .At this Smyrna hotel, you'll be within 3 miles (5 km) of Bayhealth Emergency Center - Smyrna and 9 miles (15 km) of Snowland. Also within 9 miles (15 km) are Delaware State University and Delaware State Police Museum and Education Center.

What's nearby

  • Bayhealth Emergency Center - Smyrna - 4 min drive - 3.3 miles
  • Delaware State University - 9 min drive - 9.2 miles
  • Dover Mall - 9 min drive - 9.4 miles
  • Firefly Music Festival - 10 min drive - 11.0 miles
  • Dover Downs Casino - 10 min drive - 9.8 miles

Getting around

  • Philadelphia Intl. Airport (PHL) - 69 min drive

Restaurants

  • ‪Wawa - ‬7 min walk
  • ‪Royal Farms - ‬3 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Wawa - ‬5 min drive
  • ‪Royal Farms - ‬7 min drive

About this property

Quality Inn Smyrna

Enjoy the outdoor pool at this Smyrna hotel
Quality Inn Smyrna offers its guests an outdoor pool and a fitness center. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. The business-friendly Quality Inn Smyrna also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Smyrna hotel is smoke free.

  • 70 guestrooms or units
  • Breakfast available (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room
Quality Inn Smyrna offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Lobby
Bally's Dover Casino Resort
  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 3,394 reviews
$88 nightly
The price is $96
Feb 16 - Feb 17
Total with taxes and fees
Bally's Dover Casino Resort

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

Room amenities

Entertainment

  • TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Smyrna
Quality Inn Smyrna
Quality Smyrna
Quality Inn Hotel
Quality Inn Smyrna
Quality Inn Hotel Smyrna

Frequently asked questions

How close is Quality Inn Smyrna to the airport?

Quality Inn Smyrna is 32.2 mi (40-min drive) away from the Wilmington, DE (ILG-New Castle) airport, the closest popular airport to the property.

Does Quality Inn Smyrna have an airport shuttle?

Airport shuttle services are not available at Quality Inn Smyrna.

How close is Quality Inn Smyrna to the beach?

This hotel is 10 mi (18-min drive) from Woodland Beach.

Does Quality Inn Smyrna offer free breakfast?

Quality Inn Smyrna offers free self-serve breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Quality Inn Smyrna?

No, there is no casino at this hotel, but Dover Downs Casino (11-min drive) is nearby.

What time is check-in at Quality Inn Smyrna?

Check-in begins at 4:00 PM.

Is there free parking at Quality Inn Smyrna?

This hotel offers free self parking.

Does Quality Inn Smyrna have a pool?

Quality Inn Smyrna features an outdoor pool.

Does Quality Inn Smyrna have a spa?

There are no spa services available at this hotel.

How close is Quality Inn Smyrna to downtown Smyrna?

Quality Inn Smyrna is 1.5 mi away from Smyrna.

Quality Inn Smyrna Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 313 out of 1000 reviews
Rating 8 - Good. 341 out of 1000 reviews
Rating 6 - Okay. 180 out of 1000 reviews
Rating 4 - Poor. 97 out of 1000 reviews
Rating 2 - Terrible. 69 out of 1000 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

James

Traveled with group
Rooms and halls needed more cleaning. Breakfast almost nonexistent, a few prepackaged muffing and bagels and not enough milk for cereal.
Stayed 1 night in Nov 2025

4/10 Poor

Amber

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Tv didn’t work. The breakfast was just waffles no protein
Stayed 2 nights in Nov 2025

8/10 Good

Tonya

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!! Checked in with ease and staff was great!!
Stayed 2 nights in Nov 2025

8/10 Good

Stephen

Stayed 1 night in Oct 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Ok. Clean. Breakfast could be better
Stayed 1 night in Nov 2025

6/10 Okay

krystal

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

Drew

Blood stains on blanket ,shower curtain, shower senior hand rail, tissue box
Stayed 2 nights in Oct 2025

4/10 Poor

Christy

Traveled with family
Disliked: Amenities, property conditions & facilities
There was no breakfast available when we checked out at 9am. Our bathroom had heavy water damage. Vending machines were empty.
Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Stayed 2 nights in Oct 2025

4/10 Poor

Geoff, Hertford

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff did bare minimum, including engaging with customers (me). Rooms and hallways were incredibly hot. Bathroom had damaged sink. Television very small. No USB charge ports in the room. Had to move the furniture to find outlets.
Stayed 1 night in Sep 2025

4/10 Poor

Patrick

Traveled with family
Disliked: Cleanliness
The shower curtain and area around the tub were very dirty, stained, mildewed. Washcloth was stained/dirty. We were woken early by an alarm in the next room. Breakfast was minimal. The hotel was hard to find. There are no signs on the road.
Stayed 1 night in Oct 2025

6/10 Okay

Catherine

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had stale smelling towels. The complimentary bath supplies were either empty or half used. There were items left in the fridge. Not sure when the last time the room was vacuumed. The TV was old and made a horrible noise when first turned on. The only good thing was the bed was very comfortable. The staff were not friendly and usually sitting around in the lobby or nowhere to be seen.
Stayed 4 nights in Sep 2025

2/10 Terrible

Akpe

Traveled with partner
There is a terrible smell in the lobby and in the room. Towels are dirty. I have to go to Walmart to get bed sheets and towels to use. I couldn’t have coffee for breakfast because of the smell.
Stayed 1 night in Sep 2025

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Troy

Stayed 1 night in Sep 2025

6/10 Okay

Daneen

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Bypass...

I spent the night on 9/16 in room 206. The bathroom floors needed to be deep cleaned as there was caked up dirt in the crevices and corners. Only 3 channels on the tv worked and there was an x on the comforter with a magic marker. I spent a second night on 9/19 (these reservations were made in advance as I was in town for a funeral). This time I was in room 216. It was clean, comfortable, & all tv channels worked. The only issue this time was at check in-the desk clerk was trying to charge me a 2nd time when the room was paid in advance. Overall, this hotel needs LOTS of updates. I wouldn't recommend it. My suggestion would be to stay in Dover or Middletown.
Stayed 1 night in Sep 2025

4/10 Poor

Mike

Disliked: Cleanliness, amenities, property conditions & facilities
Was a bit over priced for what you get
Stayed 2 nights in Sep 2025

8/10 Good

William

Stayed 1 night in Sep 2025

8/10 Good

Deryahna

Traveled with family
Liked: Staff & service, amenities
Good property
Stayed 2 nights in Aug 2025

10/10 Excellent

Nykiesha

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Night staff was rude. And the the day staff was never around the breakfast was not wat was advertised.
Stayed 3 nights in Aug 2025

10/10 Excellent

ashely

Stayed 1 night in Aug 2025

10/10 Excellent

Shivraj

Stayed 1 night in Aug 2025

10/10 Excellent

Marion

Stayed 1 night in Aug 2025

6/10 Okay

piff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel to stay food places close by in walking distance. The pool was nice and clean . The breakfast could of been much better it wasn't a big selection at all . Eggs , toast, waffles, cereal, bagels in a package, and muffin in a package and banana. The coffee was nasty the cream was nasty the o.j ran out and breakfast was over so they didn't refill it . I stayed two nights and the breakfast was the same thing nothing different. The second morning the fire alarm went off early in the morning scaring the heck out of you . And you get no call or announcement saying force alarm or anything. Nobody alerted the consumers to keep us calm and not panic. The staff needs to do better in that aspect. Other than that it's a nice hotel to stay at if you in the area
Stayed 2 nights in Aug 2025

6/10 Okay

Juliet

Traveled with family
Liked: Property conditions & facilities
For an overnight stay, the location was convenient. The room (217) was satisfactory. The bed was comfortable. On the surface, the bathroom appeared clean, however, the toilet had a very dark ring just under the lip of the porcelain. I wasn't sure if it was bacteria growth or what. When I flushed, it did not go away. I told the representative at the front desk and he said he would inform the housekeeper. Please address this condition as soon as possible. I think some special attention should be given to this situation. If I were staying longer, I would have requested another room. Your attention to this matter would be appreciated by others.
Stayed 1 night in Aug 2025