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Comfort Suites Dover

2.5-star property
1654 N Dupont Hwy, Dover, DE 1-855-201-7819
2.8 out of 5
See all 16 travelocity Reviews

"Front desk staff was very professional and helpful. To arrive at 8:30 in the dining area and find virtually no breakfast was a serious disappointment. " More

By a verified traveler on Thu 22 Dec 2022

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Hotel Description

Dover guestrooms with free WiFi

In Dover

You'll find Dover Mall and Delaware State Police Museum and Education Center within a 15-minute walk of this Dover hotel. Dover Commons Shopping Center and Pedestrian Mall are also within 2 miles (3 km).

Renovated in 2016

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a lobby fireplace, and express check-out are also offered.

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$93* Per night/room Apr 13 - Apr 14

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Suites Dover ratings based on 16 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 1.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Comfort Suites Dover

Everyone (5) Family (4)
3 out of 5
Front desk staff was very professional and helpful. To arrive at 8:30 in the dining area and find virtually no breakfast was a serious disappointment.

Posted by on Dec 22, 2022

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5 out of 5

Posted by on Nov 17, 2022

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5 out of 5
Very nice.

Posted by on Oct 26, 2021

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Comment from Hotel Management

Jun 4, 2022 by GM

Thanks for staying with us & We do appreciate your positive response

1 out of 5
I’ve stayed here a few times, being a travel nurse I’m usually in a hotel. I came after a shift booked a room, and there is blood on the shower curtain. I call the front desk and she says I don’t know what you want me to do house keeping comes in the morning. HOW DISGUSTING!

Posted by on Oct 6, 2021

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Comment from Hotel Management

Jun 4, 2022 by GM

Thanks for staying with us & We do apologies for your inconvenience. But let me allow to state herewith that Fd offered a NEW ROOM buy somehow you declined offer Also We do appreciate your feedback

1 out of 5
Saturday, August 28, the day that I rented at this property was my birthday. So I was very excited to enjoy my birthday in Dover, DE. The only good thing about this property is that it is close to the venues that I was going to. To top off my vacation me and my friend both got bit by bedbugs. I captured 1 of the bedbugs, took a picture & Presented that information to the hotel staff and they did absolutely nothing about that. I feel like I wasted money.

Posted by on Aug 29, 2021

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Comment from Hotel Management

Jun 4, 2022 by GM

Thanks for staying with us & We do apologies for your inconvenience. Also We do appreciate your feedback

4 out of 5

Posted by on Aug 11, 2021

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Comment from Hotel Management

Jun 4, 2022 by GM

Thanks for staying with us & We do appreciate your positive response

5 out of 5
The staff was very kind and professional. I was left with no where to stay by another motel in the area who were very rude and cancelled our reservation on us. Comfort Suites took care of us. The hotel was clean, and comfortable. A major upgrade from the one we made our original reservation.

Posted by on Aug 10, 2021

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1 out of 5
The hotel was extremely dirty. There was mold growing in the bathroom, not to mention there were roaches in the bathroom as well. I believe there were bed bugs in the beds. We had two rooms connected and all of us experienced bugs crawling when we were sleep. When we got home from our trip, we literally had to leave all the suitcases on the porch and wipe down everything with Clorox wipes and spray with peppermint oil as well as empty all the clothes out and take them to the laundromat so that we did not bring any of those bugs into our home. It was the worst hotel I have ever stayed in my entire life, and I have stayed in many. The so called free breakfast was horrible, there was no cold cereal and only three cartoons of milk, and there was 5 of us. I definitely will NEVER stay there again, and I would NEVER recommend this place to anyone. Seriously, the health department needs to shut them down. It is truly shameful that they are running a place like this and charging the kind of money they charged. JUST SHAMEFUL!!!!

Posted by on Aug 1, 2021

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2 out of 5
Manager was super rude with nothing nice to say. Called for specific accommodations and it was approved, once arrived was told absolutely not. I check in early because I am a night shift travel nurse. I had no where to stay, if I couldn’t and was not approved to check in early I would had booked the night before. Other staff directly told us the manager was an a**hole.

Posted by on May 31, 2021

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5 out of 5

Posted by on Jul 19, 2020

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Comment from Hotel Management

Jun 4, 2022 by GM

Thanks for staying with us & We do appreciate your positive response

About the Comfort Suites Dover

Location 1654 N Dupont Hwy, Dover, DE 19901

Property Features

Comfort Suites Dover offers its guests a fitness center and a seasonal outdoor pool. WiFi is free in public spaces. You'll find a 24-hour business center on site. The business-friendly Comfort Suites Dover also features coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. Self parking is free. A complete renovation of Comfort Suites Dover was completed in April 2016.

  • 1 building
  • 62 guestrooms or units
  • 3 levels
  • Built in 2000
  • Business center (24 hours)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Suites Dover offers 62 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas and include sofa beds. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Dover hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Cribs (infant beds) are available for USD 10.0 per day.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Electrostatic spray is not used for disinfection
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Suites Dover
  • Comfort Suites Hotel Dover
  • Comfort Suites Dover Hotel
  • Comfort Suites Dover Hotel
  • Comfort Suites Dover Dover
  • Comfort Suites Dover Hotel Dover

You should know

  • The seasonal pool will open May 29 and close September 04.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.