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"The hallways smelled like a smoking area. Otherwise ok for the price. " More

By a verified traveler on Sun 27 Oct 2019

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Hotel Description

Dover guestrooms with free WiFi

In Dover

Within 6 miles (10 km) of this hotel, you'll find Dover Downs Casino and Dover International Speedway. Delaware State University and Delaware State Capitol are also within 6 miles (10 km).

Free perks

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 63 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 1 King Bed, Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$100* Per night/room Jan 30 - Jan 31

Standard Room, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Smoking, Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Galaxy Inn ratings based on 15 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Best Western Galaxy Inn

Everyone (7) Family (3)
2 out of 5
Breakfast included a granola bar bottle of water in a apple

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 14, 2021 by Steve

Sorry we are in the process of reinstalling are pre COVID breakfast

3 out of 5
The hallways smelled like a smoking area. Otherwise ok for the price.

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 28, 2019 by Steve

Thanks for taking the time to write a review.

2 out of 5
Dirty place my bed sheets have a lot of hair probably from the last customer

Posted by on Oct 12, 2019

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Comment from Hotel Management

Oct 14, 2019 by Steve

Sorry I will look into that directly.

5 out of 5
Even though the property was undergoing upgrades (as per signs) I did not notice anything amiss. Plus, we could walk to several restaurants without crossing a street. The manager (or owner?) was on hand to explain the upgrades and inquire about our experience. Breakfast was perfect for a protein conscious vegetarian, and was warm and plentiful. I will definitely consider staying there again, as we go to Dover numerous times during the Spring and Summer.

Posted by , from Lehigh Valley, PA on Apr 7, 2019

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Comment from Hotel Management

Apr 8, 2019 by Steve

Thanks for your response. That is how we improve our guest experience. I glad you enjoyed your stay

5 out of 5

Posted by on Feb 24, 2019

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Comment from Hotel Management

Apr 1, 2019 by Steve

Thanks for the review

2 out of 5
Don't like the location. No elevator available had to carry multiple bags upstairs

Posted by on Jun 26, 2017

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4 out of 5

Great hotel for the money, close to Dover AFB

Very clean, easy to find, great breakfast with lots of choices for folks needing special considerations (almond milk, yogurt, protein- eggs, sausage, etc), lots of pillows, lots of amenities (pool, ex room, micro, fridge), 24 hour access. Great value for the money.

Posted by on Jun 5, 2017

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2 out of 5

Not well kept. Smells of Cigarette / Smoke

Pros: AC works well. Nothing else is good
Cons: Better reception area. NON smoking room should not smell of smoke. Hallways smells.
Location: Nothing to do nearby. I stayed there because I stayed at Best Western in other locations before. But this one is nothing compared ot the others.
Problems with key cards everyday. Reception area sofa is torn, towel placed on it for guest to sit on. Reception area needs to be cleaned and smell fresh. No smoking rooms stinks of cigarette. Sheet has holes. Pool water doesn't seems to be filtered. AC works well. Shower water too slow.

Posted by , from New York, NY on Jul 5, 2016

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1 out of 5

My stay was terrible.

Pros: Staff was friendly
Location: Invest in equipment
The a/c was loud and sounded like it was coming apart. The a/c was also blowing dust or something, so we sneezed all night. The bathroom floor was wet and the beds left much to be desired.

Posted by on Jul 27, 2015

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5 out of 5

This hotel was the best value for our money

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, friendly staff
The hotel was clean and the staff were friendly. The money we spent on the room was the best value. I would definitely recommend this hotel to others.

Posted by , from Bound Brook, NJ on Sep 5, 2012

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About the Best Western Galaxy Inn

Location 1700 E Lebanon Rd, Dover, DE 19901-5845

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Galaxy Inn offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. There's an onsite business center. Free breakfast is available daily. The business-friendly Best Western Galaxy Inn also features a terrace, complimentary newspapers in the lobby, and a front desk safe. Self parking is free. Smoking is allowed in designated areas at this Dover hotel.

  • 63 guestrooms or units
  • Continental breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Galaxy Inn offers 63 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Hotel Names

  • Best Western Galaxy Inn Hotel
  • Best Western Galaxy Dover
  • Best Western Galaxy Inn
  • Best Western Galaxy Inn Dover
  • Galaxy Best Western
  • Best Western Dover
  • Best Western Galaxy Hotel Dover
  • Dover Best Western
  • Best Western Galaxy Inn Dover
  • Best Western Galaxy Inn Hotel Dover

You should know

  • The seasonal pool will open in June and close in August.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.