Book a hotel near Powder Mills Park, Rochester

"Would stay again clean and no ce"

"Staff member checking us in and answering phone was brusque, not very friendly, but otherwise stay was very good. Room was large, beds and pillows comfortable, everything clean and in good working order; breakfast adequate. Will stay again. Chili’s, Turtle Tavern, gas, and Dunkin’ all nearby."

"1) Our TV did not turn on and I messaged Kate who said they would send maintenance, but they never came. I am a busy working mom and one thing I do like to do when I travel and have a rare morning on my own is put on the news as I get ready for the day, but I was unable to do this. 2) Our bed creaked loudly with any movement so neither my husband or I slept well at all as we kept waking up when either of us moved 3) 3 of the 4 cardio machines I tried in the fitness center did not work (the upright bike, and both ellipticals) 4) Less important, since I assume this was from something outside the hotel's control, but there was a disgusting odor in the vestibule as we entered and left the hotel going back and forth to the events we were in town for."

"I arrived at 430 to be told my room wasn’t ready. I had to wait an hour for my room. I have an 11 month old baby and if my family wasn’t there I would’ve been left to wait in the lobby. When asked how they could compensate I was told there was nothing they could do for me. My room was 2.5 hours late. They didn’t even apologize."

"The room is what we expected loved the bathroom And the room Was clean and the service was exceptional "

"Hot tub was lukewarm and area around the pool was very narrow. Temperature control in the room was also a drawback."