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4.0 out of 5

"The hotel is very nice although a fairly strong chlorine smell when you enter the lobby. It's very close to the highway in a very nice area of Pittsf ... " More

By a verified traveler on Mon 19 Mar 2018

Hotel Description

Enjoy the indoor pool at this 3-star Pittsford hotel

In Pittsford

You'll find Powder Mills Park and Casa Larga Vineyards within 3 miles (5 km) of this hotel. Also, Eastview Mall is within 3 miles (5 km) and Valentown Museum is within 6 miles (10 km).

Renovated in 2014

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking and a free area shuttle.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 107 guestrooms offer free WiFi and free wired Internet, as well as room service. Free weekday newspapers, free local calls, and free toiletries are also available.

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$93* Per night/room Feb 22 - Feb 23

Junior Suite, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds (Drinks & Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Drinks & Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Rochester Pittsford ratings based on 11 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Rochester Pittsford

Everyone (5) Family (1)
2 out of 5
I was originally placed in the cellar suite that gave me the creeps from entry. I truly has the appearance of a dungeon. That room needs to be revamped 100%. I was then moved to another room. Very appreciative.... however pulling back the cover saw a silverfish on my pillow. I was done. Just didn’t get the feel of clean during my stay.

Posted by on Aug 16, 2019

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Comment from Hotel Management

Aug 19, 2019 by Maris Morse - Front Office Supervisor

I apologize about your recent stay with us. We pride ourselves in our brighthearted hospitality. We appreciate the feedback. Thank you

4 out of 5
Wasn't able to get internet service after multiple attempts

Posted by on Jun 14, 2019

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4 out of 5

Posted by on Apr 6, 2019

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4 out of 5

Nice hotel, convenient off the exit yet secluded.

Pros: Convenient off the highway, but still had a secluded feel to it.
Cons: We had some loud neighbors, but not sure what can be done about that.
Location: We stayed there to attend a funeral in Pittsford, but it is about 15 minutes outside of Rochester where there are many things to do.
The hotel is very nice although a fairly strong chlorine smell when you enter the lobby. It's very close to the highway in a very nice area of Pittsford, Bushnell's Basin. Also, we paid $6.00 for two candy bars at the hotel snack area, but it is a hotel, not a grocery store. The room was nice, clean and comfortable and the hotel staff who we met were very friendly.

Posted by , from Saratoga on Mar 19, 2018

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5 out of 5

Perfect stay with my granddaughters

Pros: Nice indoor pool. Beautiful suite with tons of space.
Location: Very close to all of Rochester's attractions and Pittsford shopping.
The kids loved the pool and hot tub. Plus we were upgraded to a suite that had a jacuzzi. The staff was wonderful. Kids ordered room service since they'd never done so before and everyone was great with them.

Posted by , from New York on Mar 13, 2017

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5 out of 5

Convenient location, exceptional staff

Pros: Staff, room size
Location: India House in Victor - great, reasonably priced food!
Staff go the extra mile in making sure everything is meeting your expectations.

Posted by , from Cleveland, OH on May 9, 2016

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5 out of 5

Very nice!

Staff made us feel very welcome. Nice hotel, great room!

Posted by , from Argyle, N.Y. on Sep 21, 2015

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5 out of 5

good location

Pros: clean
Location: near major country clubs
nicely landscaped. friendly staff. good restaurant & bar.

Posted by on Sep 14, 2015

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1 out of 5

Lousy

Pros: Close restaurants
Cons: No free Internet
Very nasty hotel, The staff was not helpful and never addressed any complaints

Posted by on Apr 26, 2012

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4 out of 5

The staff was very friendly which made for great customer service.

Pros: Free breakfast, Free Internet, Quiet
The hotel has a great family feel and the staff makes you feel welcomed. The continental breakfast was a delight and I would stay here again.

Posted by on Nov 16, 2011

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About the Hilton Garden Inn Rochester Pittsford

Location 800 Pittsford Victor Rd, Pittsford, NY 14534

Property Features

Hilton Garden Inn Rochester Pittsford offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 2000 square feet (180 square meters). A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Garden Inn Rochester Pittsford. An area shuttle within 3 miles and a roundtrip airport shuttle during limited hours are free. Self parking is free. A complete renovation of Hilton Garden Inn Rochester Pittsford was completed in 2014. This 3-star Pittsford hotel is smoke free.

  • 1 building
  • 107 guestrooms or units
  • 5 levels
  • 2000 sq ft of conference space
  • 180 sq m of conference space
  • Built in 1987
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Rochester, NY (ROC-Greater Rochester Intl.) (28.7 km / 17.8 mi)
  • Property shuttles: Free airport shuttle, area shuttle within 3 miles, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Rochester Pittsford offers 107 air-conditioned accommodations with complimentary weekday newspapers and complimentary toiletries. Guests can make use of the in-room refrigerators and microwaves. This Pittsford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Premium channels
  • Refrigerator
  • Microwave
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Toiletries (free)
  • Telephone
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6 AM to 10 AM and on weekends from 7 AM to 11 AM.

Garden Grille and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Airport shuttle service is available from 8 AM to 10 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered from 8 AM to 10 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Cribs (infant beds) are available for USD 10.00 per stay.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: USD 12.95 for adults and USD 0 for children (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per stay
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Pittsford
  • Hilton Garden Inn Rochester Pittsford Hotel
  • Hilton Rochester Pittsford
  • Hilton Garden Inn Rochester Hotel Pittsford
  • Hilton Garden Inn Rochester Pittsford
  • Rochester Hilton Garden Inn
  • Brookwood Hotel Pittsford
  • The Brookwood Hotel Pittsford
  • Hilton Garden Inn Rochester Pittsford Hotel
  • Hilton Garden Inn Rochester Pittsford Pittsford
  • Hilton Garden Inn Rochester Pittsford Hotel Pittsford

You should know

  • Hilton Garden Inn Rochester Pittsford offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.travelocity.com/Rochester-Hotels-Hilton-Garden-Inn-Rochester-Pittsford.h42175-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.