Book a hotel near Port San Antonio, San Antonio

"Everything was up to standards "

"My room was quite clean and staff was always quite responsive and nice. But...there was no blanket on my bed so I had to ask for one. There was no extra toilet paper so I had to ask for some to be sent to room,so had some when I ran out. I would have liked just a plain soap bar for washing my hands. But everything was in containers that you had to figure out how to use located on the shower wall. Television didn't work so called and they came and found it unplugged. Again, though, I would recommend this place just for the kindness of the staff adn cleanliness of the rooms and area. I only ate breakfast there once...it was fine. I was there for my grandson's graduation from basic training at Lackland and had to leave very early in AM. They made a snack bag with a small water since it was before they served breakfast. I thought that was very thoughtful!! "

"The staff was pleasant and helpful. This property is located in what can only be described as an isolated area. When you walk from the hotel towards the downtown, there are very few people on the street, and the ones that are there are homeless, or drugged out/mentally ill people, so it seems unsafe. Separately, in terms of the room, I stayed in a double. The bed was comfortable and the pillows and linens were fine. It was nice to have a small refrigerator in the room as well; these were appreciated amenities. The bathroom however was sub-par. The soap dish was chipped, which should have been replaced. The bathtub lining was also chipped up, and the shampoo dispenser was leaking shampoo into the bathtub everyday, so creating a slippery hazard when you turned on the shower. There was no floor mat provided. The walls of the room were badly scuffed up. Instead of carpeting, the hotel has installed fake "wood" and the floors felt gritty to walk on when I was barefoot. The window shade was ripped. These are small things, but they add up to create a poor impression. Even in the elevator, no one was wiping it down it was covered with fingerprints and smears, which gives the impression that it's dirty. Finally, I would definitely avoid "The Gavel" which is the onsite restaurant/bar. The food was truly terrible, although the staff goes out of their way to be extremely helpful to guests and super polite. I would not recommend this property."

"The staff was very helpful and nice. The place was clean, but I still getting them to clean after we were there for a couple days. "

"The house was as advertised. Perfect for our family of 5. Great location for BMT graduation. We stayed here for all the BMT events. The riverwalk is great, but it's a little too far away from the base to go back and forth. I would recommend staying closer for convenience and this place was great!"

"The staff was very kind to work with. I unfortunately the property itself is the underwhelming part. They do have a pool but it isn't clean at all, the room itself was not bad. There were two dogs that tried to attack me and my family if we walked a certain direction. But it was affordable:)"