Travelocity Verified Review
"I liked the staff. They were SUPER nice, except for night staff seemed annoyed at requests. The phone didn't work like the cord plugs were broken. The toilet was loud and plumbing was messed up(water didn't drain fast at all). Bathroom was tiny. Definitely not for a larger person. Room was fine and tv had a lot of options. Bring your own pillow. I wasn't a fan of theirs. I paid for hot breakfast and apparently no hotel is offering more than a brown paper bag of cereal and a muffin. This is is not reflected in the prices or information about covid. I plan to request a partial refund for that and the fact that their cards do not work. Every single time I left my room I had to get new room keys because the key would stop working and they kept blaming my phone when we didn't have it anywhere near it after the first two times. I've seen other reviews on this so I know it's an issue. You can find same service elsewhere and closer to town but, if they fixed the issues and had hot breakfast then it would've been worth it. "
A verified traveler from Houston stayed at Country Inn & Suites by Radisson, Lackland AFB (San Antonio), TX