Skip to main content
Beginning of main content
4.4 out of 5

"The location was great. But when we arrived in our room, there was a burn on the carpet (probably 4" x 4") right in front of the bathroom sink. When ... " More

By a verified traveler on Tue 07 Feb 2023

Enter dates to see availability

Hotel Description

3-star hotel near Mercy Gilbert Medical Center

Close to airport

Within 2 miles (3 km) of this Gilbert hotel, you'll find Mercy Gilbert Medical Center and SanTan Village. Gilbert Regional Park and Gilbert Historical Museum are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 2 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like on-the-go breakfast and free self parking.

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
$249* Per night/room Feb 13 - Feb 14

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds (High Floor)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hyatt Place Gilbert ratings based on 24 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Gilbert

Everyone (9) Couples (6) Family (10)
3 out of 5
The location was great. But when we arrived in our room, there was a burn on the carpet (probably 4" x 4") right in front of the bathroom sink. When we called down to the front desk they said they would move us. We agreed to move the next morning since it was past midnight when we arrived. They said they would upgrade us and move us to another room. Sunday morning they did. They gave us a room on the 6th floor. When we got into the room, it was tiny! The same layout, but just "smaller!!" Like I said at the beginning. The location was great for us, but if your upgrade goes down in size..... I would think about it a little harder. You should wanting to fix the burn in the carpet (room 503) so that others won't have to put up with it. I booked at your place because I have always thought that Hyatt was a really good hotel. Thanks for letting us stay with you. Hopefully next time it will be a little better experience.

Posted by on Feb 7, 2023

Was this review helpful to you?
5 out of 5
Convenient and friendly place.

Posted by on Nov 27, 2022

Was this review helpful to you?
5 out of 5
It was clean and easy to get in and out of. Someone charged drinks on my room number and it took a long time for the front desk to fix it but they did fix it :)

Posted by , from Kingman on Oct 3, 2022

Was this review helpful to you?
5 out of 5

Posted by on May 18, 2022

Was this review helpful to you?
5 out of 5
Very helpful and nice employees. Very clean

Posted by on Mar 28, 2022

Was this review helpful to you?
5 out of 5

Posted by on Jan 25, 2022

Was this review helpful to you?
5 out of 5
Easy access to hotel. cleaningness, bed was confortable.

Posted by on Dec 6, 2021

Was this review helpful to you?
Comment from Hotel Management

Dec 6, 2021 by JFoard

Dear Manuel, We work to provide our guests with an excellent experience, and I’m happy to see we were able to achieve this for you. It was a pleasure having you with us and we hope you will continue to use our facility whenever you are in the area.

5 out of 5
I love love 💘the staff here.

Posted by on Aug 3, 2021

Was this review helpful to you?
Comment from Hotel Management

Sep 8, 2021 by J Grady

Dear Anonymous, Thank you for taking the time to write a review and for staying with us recently. We're happy to hear that you enjoyed your time with us and that you had a great experience interacting with members of our team. We would love to welcome you back again in the future. Thank you again

5 out of 5

Posted by on Jun 27, 2021

Was this review helpful to you?
2 out of 5
I didn’t like that they advertised room service and a restaurant on-site. There was neither. They had a kitchen in the back. No menus. The food was disgusting and given to us on an open plate to take to our room instead of containers. We had to travel through the hotel with our food exposed. The hotel room lights were burnt out. Poorly lit and the rooms were run down for over $200 a night.

Posted by on Apr 6, 2021

Was this review helpful to you?
Comment from Hotel Management

Apr 10, 2021 by Luz Baar- Front Office Manager

Dear Anonymous: Thank you for taking the time to provide feedback regarding your recent stay with us. I genuinely apologize for the challenges you experienced and the disappointment it caused you. I want to assure you that your comments and concerns have been addressed with the right managers and departments in order to improve our service. Thank you for staying with us.

Property Features

Hyatt Place Gilbert offers its guests an outdoor pool and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 1100 square feet (99 square meters) and includes conference space. The business-friendly Hyatt Place Gilbert also features coffee/tea in a common area, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking is free. This 3-star Gilbert hotel is smoke free.

  • 1 building
  • 127 guestrooms or units
  • 6 levels
  • 1100 sq ft of conference space
  • 99 sq m of conference space
  • Built in 2009
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Sofa bed
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hyatt Place Gilbert offers 127 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and microwaves can be requested.

  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • MP3 dock
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Staffed front desk
  • Children stay free - maximum age 18
  • Guests are not provided with hand sanitizer
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gilbert Hyatt Place
  • Hyatt Place Gilbert
  • Hyatt Place Hotel Gilbert
  • Hyatt Place Gilbert Hotel Gilbert
  • Hyatt Place Gilbert Hotel
  • Hyatt Place Gilbert Hotel
  • Hyatt Place Gilbert Gilbert
  • Hyatt Place Gilbert Hotel Gilbert

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.travelocity.com/Phoenix-Hotels-Hyatt-Place-Gilbert.h2668054-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Phoenix-Hotels-Hyatt-Place-Gilbert.h2668054-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Phoenix-Hotels-Hyatt-Place-Gilbert.h2668054-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.