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4.7 out of 5

"Very clean. Had issues with the television remote, a light and the phone in the room, but those issues were handled within a half hour. The parking ... " More

By a verified traveler on Sun 21 Jun 2020

Hotel Description

4-star luxury resort near Palm Valley Golf Club

In suburbs

You'll be within 3 miles (5 km) of Palm Valley Golf Club and 6 miles (10 km) of Camelback Ranch with a stay here. Also within 9 miles (15 km) are Goodyear Ballpark and Wildlife World Zoo and Aquarium.

36-hole golf course

This luxury resort features a golf course, a full-service spa, and 3 restaurants. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Relax with a drink at one of the 2 poolside bars and enjoy the 3 outdoor pools and health club.

Free WiFi, patios

Featuring conveniences like refrigerators and coffee/tea makers, the 331 guestrooms also offer free WiFi and LCD TVs with cable channels. Patios, room service, and premium bedding are also available.

Adobe Fairway King

Bed Count 1 King Bed Maximum Occupancy 4 Max

Adobe Traditional Suite 2 Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Adobe Traditional Deluxe Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Oasis Terrace 2 Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Adobe Terrace 2 Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Adobe Fairway 2 Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Wigwam ratings based on 22 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Wigwam

Everyone (13) Couples (2) Family (6)
4 out of 5
Very clean. Had issues with the television remote, a light and the phone in the room, but those issues were handled within a half hour. The parking was a bit tight, but overall we enjoyed our stay.

Posted by , from Parker, AZ on Jun 21, 2020

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Comment from Hotel Management

Jun 26, 2020 by The Wigwam

Thank you so much for your feedback. We apologize for any inconvenience that we caused during your stay. We will use this feedback to continue to improve our operations.

4 out of 5

Posted by on Jun 2, 2020

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Comment from Hotel Management

Jun 15, 2020 by Wigwam

Thank you for the review. Hopefully we will have you back soon and earn that elusive 5th star.

5 out of 5

Posted by on Feb 17, 2020

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Comment from Hotel Management

Feb 18, 2020 by HotelMgmt

There is nothing better than earning five-stars from a valued guest! Thank you and we hope to see you again soon.

2 out of 5
I would not recommend staying here. The hotel and grounds and our room were very dated. I read the same thing in other reviews so we spend a little extra to stay in the “Adobe Fairway” room. The shower leaked and flooded the bathroom floor every time we took a shower. We would use all our clean towels to clean up the floor each time we showered. We didn’t even go in the back closet area which was kind of gross. The room smelled musty to the point our clothes stunk when we got home. We paid $190 each night for the room for a total of $570 when we booked the room a week earlier. A day after we checked out there was a $116 charge on my credit card. I called and spoke to Lisa. She said the charge was for internet and the fitness room. She justified the charge by insisting that all resorts do this. I’ve stayed at a lot of resorts and hotels and I’ve never incurred additional fees after I’ve already paid and checked out. If you think about, there is no valid reason to charge a separate fee after a guest leaves. Other than to be deceptive about the actual charges. I would maybe play golf here again, but I would never stay here again. There are plenty of nicer places to stay in the Phoenix area that are a much better bargain. Don’t stay at the Wigwam.

Posted by , from Minneapolis on Jan 3, 2020

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Comment from Hotel Management

Jan 6, 2020 by Hotelmgmt

We appreciate your candor and thank you for sharing these details following your recent stay. It is always disappointing for us to read about an experience that fell short of expectations for any of our guests, and we’re truly sorry that your visit didn’t live up to the high standards we have set for ourselves. The maintenance issues you have described were quite disheartening for us to hear and we wish that we were given a chance to assist with the concerns you encountered. We also were sorry our team did not provide you with a clear explanation of the charges during the check-in process. The charge you are referencing in your feedback is our daily resort charge that includes a variety of benefits that include (but are not limited to) access to our fitness room and premium Wi-Fi internet. We strive for full transparency and please know that all of our supplemental charges are published and disclosed at the time of booking. We have shared your entire review with our entire Management Team to follow up on any outstanding issues and we hope that you will reconsider and give us a chance to restore your trust with a much more authentic Wigwam experience in the future.

5 out of 5

Posted by on Sep 29, 2019

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Comment from Hotel Management

Sep 30, 2019 by HotelMgmt

What a joy to receive your five-star rating! Thank you and we hope it won’t be long before you can experience it all again.

5 out of 5
I love the water slides for kids.. I hate that the two ice machines near us we’re out of order.. Was inconvenient to walk so far to get some

Posted by on Aug 19, 2019

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Comment from Hotel Management

Aug 20, 2019 by HotelMgmt

Thank you so much for the high rating! We regret to hear that the ice machines were out of order during your stay and thank you for letting us know. We hope to have the situation fixed very quickly. We are happy that you and your family were able to enjoy the water slides. Please come back and see us again!

5 out of 5
Beautiful resort with large rooms. Very clean! Friendly staff.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Aug 12, 2019 by HotelMgmt

We are delighted to hear that our spacious accommodations and helpful service exceeded your expectations. Thank you for the five-star rating for The Wigwam and we hope to welcome you back soon!

5 out of 5
There was nothing we didn’t like. What a great experience! The people were so friendly and helpful. The place was super nice and very clean. We will be back!

Posted by on Jul 14, 2019

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Comment from Hotel Management

Jul 15, 2019 by HotelMgmt

We're delighted to learn that you had such a wonderful time at The Wigwam! From our legendary hospitality to our luxurious property, we offer a unique way to get away from it all. Please visit us again soon!

5 out of 5
Everything was fantastic. Only drawback was children screaming and splashing in the Jacuzzi at night.

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 17, 2019 by HotelMgmt

Thank you for your five stars! Every detail of our guest experience matters, and we'll be sure your next visit is as quiet and tranquil as you expect and deserve. We look forward to your return to The Wigwam.

5 out of 5
The amenities were fantastic. The staff was excellent. However, we were disappointed in the food.

Posted by , from Phoenix on Jun 16, 2019

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Comment from Hotel Management

Jun 17, 2019 by HotelMgmt

While we're pleased you enjoyed our modern offerings and attentive service, we truly regret if your dining experience fell short of your expectations. We strive to offer fresh fare expertly crafted with the finest ingredients, and we truly hope we'll have another chance to impress you in this area with a delicious meal. Thank you and please visit us again soon at The Wigwam.

Property Features

As a guest of The Wigwam, you'll find a full-service spa, a golf course, and 3 outdoor swimming pools. There are 3 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this resort measures 100000 square feet (9290 square meters) and includes a conference center. A health club, a spa tub, and a sauna are also featured at the luxury The Wigwam. Valet parking is free. This 4-star Litchfield Park resort is smoke free.

  • 331 guestrooms or units
  • 3 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • 100000 sq ft of conference space
  • 9290 sq m of conference space
  • Built in 1918
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Airport: Sky Harbor Intl. Airport (PHX) (40.1 km / 24.9 mi)
  • Parking: Free valet parking

Room Amenities

The Wigwam offers 331 accommodations with complimentary newspapers and coffee/tea makers. Rooms open to patios. Beds feature premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Private patio
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

The Wigwam has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 36-hole golf course and enjoy other recreation facilities including 9 outdoor tennis courts. 3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a waterslide, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Rafting nearby
  • Golf driving range on site
  • Golfing on site
  • Fitness classes on site
  • Mountain biking nearby
  • Tennis lessons on site
  • Hiking/biking trails nearby
  • Volleyball on site

Spa Services

LeMonds Aveda Salon – Spa at The Wigwam has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 15
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.00 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per day
  • Maximum 2 per room
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-out is available.Individually-wrapped food options are available for breakfast, lunch, and dinner.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.87 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Fitness/yoga classes
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • Self parking
  • Valet parking
  • Parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15.00 and USD 20.00 for adults, USD 12.00 and USD 17.00 for children (approximately)
  • Pet fee: USD 50 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out fee: USD 60 (subject to availability)
  • In-room microwave fee: USD 27.77 per night
  • Rollaway bed fee: USD 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wigwam Resort Litchfield Park
  • Wigwam Resort
  • Wigwam Hotel Litchfield Park
  • Wigwam Litchfield Park
  • The Wigwam Arizona/Litchfield Park
  • The Wigwam Golf Hotel Litchfield Park
  • The Wigwam Golf Resort And Spa
  • The Wigwam Hotel
  • The Wigwam Golf Resort And Spa
  • The Wigwam Hotel
  • Wigwam Hotel Litchfield Park
  • The Wigwam Arizona/Litchfield Park
  • The Wigwam Resort
  • The Wigwam Litchfield Park
  • The Wigwam Resort Litchfield Park

You should know

  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Awards & Affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of America.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.