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4.7 out of 5

"My husband, two sons, and I had two rooms for one week. We loved walking around the property to view and read about the indigenous culture, especially ... " More

By a verified traveler on Fri 31 Dec 2021

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Hotel Description

Family-friendly 4-star resort near Rawhide Western Town

In Chandler

You'll find Rawhide Western Town and Wild Horse Pass Motorsports Park within 2 miles (3 km) of this Chandler resort. Also, Phoenix Premium Outlets is within 3 miles (5 km) and Lone Butte Casino is within 6 miles (10 km).

36-hole golf course

A golf course, a full-service spa, and 2 outdoor pools are all featured at this smoke-free resort. There's fun for all ages with a children's club and a waterslide, and families will appreciate the convenience store. Enjoy a meal in one of the 2 coffee shops/cafés and perks like free WiFi.

Comfy beds, WiFi

The 500 guestrooms have flat-screen TVs with digital channels and offer WiFi and pillowtop beds. 24-hour room service, wired Internet, and separate bathtubs and showers are also available.

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$260* Per night/room Jan 23 - Jan 24

Deluxe Room, 2 Queen Beds, Non Smoking, Mountain View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Non Smoking, Resort View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking, Resort View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Grand at Wild Horse Pass ratings based on 17 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sheraton Grand at Wild Horse Pass

Everyone (12) Couples (2) Family (3)
5 out of 5
My husband, two sons, and I had two rooms for one week. We loved walking around the property to view and read about the indigenous culture, especially all of the art. The patio balcony is amazing for early morning coffee and a late night drink. The rooms are quiet, and the grounds are spectacular! If you love the beauty of the desert, this is a marvelous resort. We ordered poolside food from Hanyo, and it was delicious. The staff were friendly, knowledgeable, helpful, and very courteous. We loved our family vacation!

Posted by on Dec 31, 2021

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5 out of 5

Posted by on Mar 8, 2021

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Comment from Hotel Management

Apr 20, 2021 by Director of Front Office

Dear Guest, thank you for choosing the Sheraton Grand at Wild Horse Pass and for the five-star rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Steffi Zhou, Director of Front Office

5 out of 5
The property was amazing! The only downfall was that there was no microwave or refrigerator in the rooms which would have been a great amenity to have!!

Posted by on Feb 21, 2021

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5 out of 5
Property is serene, clean, great spa services and pool area.

Posted by on Jul 8, 2019

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4 out of 5
we have returned to Sheraton Grand many many times. This time was relaxing and overall great as always! few small things - our room wasn't ready at checkin time (we are loyalty members) the gal who checked us in was quite young and not very professional or experienced at taking care of the situation - we had to go over to the spa to kill some time while we waited for our room (and a spa appointment that was scheduled for myself) we ended up having to pay $20 for my husband to join me at the spa pool while we waited. room was additional 20 minutes later than they promised us it would be. Other than that rest of trip was enjoyable as always- and why we choose to return again and again - very nice, clean grounds, friendly staff, comfortable. Beds could be improved. We also did not get one of the "upgraded" rooms which are supposed to go to loyalty members

Posted by , from WA on Mar 25, 2019

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4 out of 5
Beautiful property. Parking lot was a mile away from room.

Posted by on Mar 14, 2019

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4 out of 5

Great hotel for FAMILY vacation

My husband and I planned our trip here for a relaxing weekend away from home. The resort is beautiful, service is outstanding, food, restaurants and amenities are great! Very clean, well maintained property and very friendly and professional staff. The only downside is that for Memorial Day weekend, (and all weekends throughout the summer)this resort caters to local communities with lots of activities for kids. There were literally hundreds of kids taking over the pool area all weekend. Disney movies played on the big screen while we tried to enjoy a nice dinner on the terrace. Kids running down the halls. Loud, live music at the pool. I wish that this had been communicated on the resort website so we could have better planned our trip. If you’re looking for a FAMILY fun resort, this is the place. A quiet weekend getaway, go somewhere else.

Posted by , from san antonio on May 29, 2018

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5 out of 5
Friendly, efficient,quiet and close to the people we were visiting !

Posted by on Dec 29, 2017

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5 out of 5

Wild Horse Pass visit May 2017

Pros: The historical recreation of the Gila River
Cons: More dining options on property
Location: Bondurant racing school, easy drive to old Phoenix and Superstition Mountains, local restaurants.
The hotel is outstanding. My wife enjoyed a relaxing week while I raced cars at Bondurant. The location to the venue was perfect and the property is outstanding. We really enjoyed the way the property recreated the Gila River and created a relaxing environment pool-side. We even completed our Looney Toons quest by seeing a wild coyote AND road runner!

Posted by , from Northern Virginia on Oct 11, 2017

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5 out of 5

Lovely hotel in a peaceful setting

This hotel was amazing. It was a couple miles from the main road and had a very quiet and tranquil environment. Food in the restaurants was very good, nice big pool area and it had about a 2 mile nature walking trail. Very clean and the staff was friendly. Close to a casino.

Posted by , from Cleveland OH on Mar 21, 2017

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About the Sheraton Grand at Wild Horse Pass

Location 5594 West Wild Horse Pass Blvd, Chandler, AZ 85226

Property Features

As a guest of Sheraton Grand at Wild Horse Pass, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There's a restaurant on site, as well as 2 coffee shops/cafés and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this resort measures 2820 square feet (262 square meters) and includes conference space. A 24-hour fitness center, a steam room, and spa services are also featured at the family-friendly Sheraton Grand at Wild Horse Pass. For a fee, parking is available. This 4-star Chandler resort is smoke free.

  • 500 guestrooms or units
  • 4 levels
  • 2 coffee shops
  • 2820 sq ft of conference space
  • 262 sq m of conference space
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Waterslide
  • Free WiFi
  • Grocery/convenience store
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Parking: Valet parking and RV/bus/truck parking available for a surcharge

Room Amenities

Sheraton Grand at Wild Horse Pass offers 500 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature pillowtop mattresses. 37-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. This Chandler resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Kai - This restaurant serves dinner only.

Ko'sin - This restaurant specializes in American cuisine and serves lunch and dinner. Open daily.

Hanyo at the River - This restaurant specializes in southern cuisine and serves lunch only. Open daily.

Aji Café - This café specializes in American cuisine and serves lunch only. Open daily.

Link @ Sheraton Café - Onsite coffee shop. Open daily.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 36-hole golf course. 2 outdoor swimming pools are on site along with a waterslide and a steam room. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing on site
  • Fitness classes on site

Spa Services

Aji Spa has 18 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

  • Deep tissue massage
  • Spa tub in spa
  • Number of treatment rooms 18
  • Steam room in spa
  • Minimum age to access spa is 16
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.00 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access
  • Phone calls
  • Self parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 18.95 per day (rates may vary)
  • Valet parking fee: USD 22 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Horse Pass
  • Sheraton Wild Horse Pass
  • Sheraton Wild Horse Pass Chandler
  • Sheraton Wild Horse Pass Resort
  • Sheraton Wild Horse Pass Resort Chandler
  • Sheraton Wild Horse Resort
  • Sheraton Wild Pass
  • Wild Horse Pass Resort
  • Wild Horse Resort
  • Wild Pass Resort
  • Chandler Sheraton
  • Sheraton Chandler
  • Sheraton Wild Horse Pass Hotel Chandler
  • Sheraton Wild Horse Pass Resort And Spa
  • Sheraton Grand Wild Horse Pass Hotel Chandler
  • Sheraton Grand Wild Horse Pass Chandler
  • Sheraton Grand Wild Horse Pass
  • Sheraton Wild Horse Pass Resort Spa
  • Sheraton Grand Wild Horse Pass Resort Chandler
  • Sheraton Grand Wild Horse Pass Resort
  • Sheraton At Wild Horse Pass
  • Sheraton Grand at Wild Horse Pass Resort
  • Sheraton Grand at Wild Horse Pass Chandler
  • Sheraton Grand at Wild Horse Pass Resort Chandler

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.