4.4 out of 5

"The hotel is outstanding. My wife enjoyed a relaxing week while I raced cars at Bondurant. The location to the venue was perfect and the property is ... " More

By a verified traveler on Wed 11 Oct 2017

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Hotel Description

A family-friendly stay in Chandler awaits you at Sheraton Grand at Wild Horse Pass. You'll be within a 15-minute walk of Rawhide Western Town and 3.8 km (2.4 mi) from Phoenix Premium Outlets. Highlights at this resort include 2 restaurants, 3 outdoor swimming pools, and a full-service spa.

Flat-screen TVs with digital channels are featured in all 500 rooms, and you can enjoy balconies or patios, WiFi, and wired Internet. Nice touches to enhance your stay include free toiletries and premium bedding. 24-hour room service, separate bathtubs and showers, and coffee/tea makers are also available.

A day of pampering at Aji Spa can include massages, body wraps, and body scrubs along with access to the sauna and spa tub. The resort's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the 2 outdoor tennis courts, golf course and fitness center plus access to golf lessons. 180000 square feet (16722 square meters) of event facilities include conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a spa tub, and a sauna. There's also the convenience of free self parking.

Within a 30-minute drive of this 4-star Chandler resort, attractions include Grady Gammage Memorial Auditorium and Sun Devil Stadium.

Traditional Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$150 per night

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Room, 2 Double Beds (Grand Deluxe)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Grand at Wild Horse Pass ratings based on 33 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0
5 out of 5

Wild Horse Pass visit May 2017

Pros: The historical recreation of the Gila River
Cons: More dining options on property
Location: Bondurant racing school, easy drive to old Phoenix and Superstition Mountains, local restaurants.
The hotel is outstanding. My wife enjoyed a relaxing week while I raced cars at Bondurant. The location to the venue was perfect and the property is outstanding. We really enjoyed the way the property recreated the Gila River and created a relaxing environment pool-side. We even completed our Looney Toons quest by seeing a wild coyote AND road runner!

Posted by , from Northern Virginia on Oct 11, 2017

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5 out of 5

Lovely hotel in a peaceful setting

This hotel was amazing. It was a couple miles from the main road and had a very quiet and tranquil environment. Food in the restaurants was very good, nice big pool area and it had about a 2 mile nature walking trail. Very clean and the staff was friendly. Close to a casino.

Posted by , from Cleveland OH on Mar 21, 2017

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5 out of 5

Experience the Sanctuary

My daughter and I wanted a Spa experience with sunshine and a lot of outdoor possibilities and at this time of year, Arizona has wonderful weather. We picked the Sheraton at Wild Horse Pass and loved our stay. It's not the most posh place we've stayed at, but definitely one we would return to. Three reasons, first, nature. The hotel, located on the Gila River Indian Community lands near Aji Mountain is a sanctuary for the Pima and Maricopa peoples. A river runs through the hotel properties with a river walk that's perfect in the cool mornings or evenings. As we drove in a coyote trotted by, a Blue Heron was fishing in the river, and rabbits, birds, and wildlife were abundant. There is even a herd of 1,500 wild horses and a stable nearby where you can saddle up and take a ride out to see these magnificent creature in the wild. Second, the amenities. Restaurants, including a five-star dining room. Gift shops, a golf course, a water slide and lovely pool, storytellers in the evenings around a campfire . . . the Aji Spa & Salon. I had a healing treatment called Thoachta from the tribal healer, Belen Stoneman, that was an outstanding experience. The Spa is gorgeous with two pool areas, indigenous healthy food, and their own line of products based upon heritage healing plants and herbs. Third, the town of Chandler is nearby as well as shopping in the huge outlet mall about five minutes from the hotel. Highly recommend.

Posted by , from Provo, UT on Feb 6, 2017

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5 out of 5

Watch for hidden charges

Cons: Disclose all hidden charges
At time of registration at the Sheraton Wild Horse Pass I was informed of a $25.00 surcharge for staying at the Hotel, which was a surprise to me. I questioned if this was a one time charge and what does $25.00 cover, " it's a charge for staying at the resort. Once I checked out of the Sheraton I was charged $25.00 per day for staying at this hotel. I never used the gym, spa or other amenities, if asked if I thought the additional $75.00 on top of the actual daily rate was worth the stay..NO!

Posted by on Dec 26, 2016

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5 out of 5

Anniversary Weekend

Pros: The room was beautiful, I loved the walking trails all around the resort property.
Cons: I know it's Arizona...but we came on the coldest weekend!!! Would have loved for the main pool to have been heated! It's so petty and selfish!!!
Location: I was surprised that Phoenix is so easy to get around, we went the Desert Botanic Gardens.
We had such an amazing time at this resort. The resort was beautiful, great food, great spa, we had a nice relaxing weekend!

Posted by on Dec 1, 2016

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5 out of 5

In a remote location

Pros: It was quiet. The grounds were beautiful. All the staff was helpful, friendly, and made our stay perfect.
Cons: I am a clean freak. Carpets need to be cleaned, but I have this complaint about most hotels/resorts. This is a detail that is often overlooked.
Location: Well, we did have to drive. We visited the Rosson Mansion, attended a Coyote Hockey game, the Pima Air Museum, a ghost town, the Premium Outlets.
The location had advantages and disadvantages. When we went to an event or attraction it was quite a drive. However, it was quiet and beautiful. The sunsets from our room were outstanding to watch. The water slide was a bonus. And believe it or not, it was middle aged ladies that took advantage of it! The staff was OUTSTANDING.

Posted by , from San Luis Obispo on Nov 17, 2015

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5 out of 5

Beautiful Hitel

The Hitel was beautiful, the staff was wonderful and it was close to everything

Posted by on Oct 20, 2015

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4 out of 5

Loved it!

The hotel was very clean. Staff was friendly. The views were beautiful. The pool was nice. If you don't valet (which costs way too much), the walk from the self park to the lobby/rooms was a little rough. Having to pay extra for the fridge seemed a bit ridiculous to me. I saw a few people with an ice chest which seems like an east alternative.

Posted by , from AZ on Aug 10, 2015

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4 out of 5
Wow what a nice to vacation at. This hotel is in a great area

Posted by , from t on Jul 1, 2015

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3 out of 5

Good and Bad

Pros: Free Internet, Quiet
Cons: Nothing close
This hotel is a resort that is used for many conventions and meetings but we were just there in the area to spend four nights on vacation. My sister had stayed here several years ago and had given it a high rating. The price was OK, but I felt the staff just did not give the extra service. When we checked in the staff neglected to give us adequate instructions on where we could park our car. Even low end motels give a map with clear directions. The grounds are sprawling so finding the correct parking place and doors to enter is hard to find. Since there is no security and it is so dark out in the Arizona desert it was not comfortable traveling in and out of the hotel grounds at night. Light fixtures and the safe batteries in the room were out. When we asked for additional tissue and kleenex one morning we were questioned like we were trying to sneak out of the place with extra supplies by the maid. I give high marks to the bar staff. We had missed happy hour and our hosts who live here in the area told the staff. We were all given complimentary drinks and snacks. That was very much appreciated.

Posted by , from Orange County, CA on Mar 27, 2013

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About the Sheraton Grand at Wild Horse Pass

Location 5594 West Wild Horse Pass Blvd, Chandler, AZ 85226

Renovations + Closures

The property is renovating until 31 December 2017 (completion date subject to change). The following areas are affected:

  • Dining venue
  • Swimming pool
  • One of the dining venues
  • One of the swimming pools

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

As a guest of Sheraton Grand at Wild Horse Pass, you'll find a full-service spa, a golf course, and 3 outdoor swimming pools. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. You'll find a business center on site. Event space at this resort measures 180000 square feet (16722 square meters) and includes conference space. A spa tub, a fitness center, and a sauna are also featured at the family-friendly Sheraton Grand at Wild Horse Pass. Free self parking is available. This 4-star Chandler resort is smoke free.

  • 500 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 180000 sq ft of conference space
  • 16722 sq m of conference space
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 3
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 2
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Phoenix, AZ (PHX-Sky Harbor Intl.) (26 km / 16.2 mi)
  • Parking: Free self parking; valet parking and RV/bus/truck parking available for a surcharge

Room Amenities

Sheraton Grand at Wild Horse Pass offers 500 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Private balcony or patio
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Sheraton Grand at Wild Horse Pass has 2 restaurants serving breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

The Sheraton Grand at Wild Horse Pass includes 36 holes of championship Troon golf spread across 242 acres with indigenous plants and mountain views. Each hole is named for a significant legend or landmark of the Maricopa and Pima tribes.

Koli, the onsite equestrian center, offers horse riding and lessons for all skill levels (surcharge). The resort also features 3 outdoor pools and a 111-foot water slide. Tennis courts and tennis rackets rentals are included in the resort fee, subject to availability.

Aji Spa, notable for Native American influenced treatments, also houses spa tubs, saunas, and steam rooms, as well as a fitness center with treadmills, free weights, spinning machines, elliptical trainers, and other equipment. Access to the fitness center of the spa is included in the resort fee for all guests. For additional surcharges, pilates, yoga, aerobics classes, and bicycle rentals are also available.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Pilates classes on site
  • Golf driving range on site
  • Golf lessons on site
  • Golfing on site
  • Fitness classes on site
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Horse riding/rental on site
  • Kayaking on site
  • Mountain biking on site
  • Yoga classes/instruction on site

Spa Services

Aji Spa, named after nearby Aji Mountain, offers spa treatments in the Pima and Maricopa traditions. Guests can enjoy facials, body scrubs and treatments, massage, and manicures and pedicures. The spa also includes a sauna, spa tub, and spa boutique.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 4
  • Minimum age to access spa is 16
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Pets allowed (no fees)

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 29.00 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Sporting facilities or equipment
  • Shuttle service
  • Internet access
  • Phone calls
  • Self parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 32 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per night (rates may vary)
  • Valet parking fee: USD 22 per day (in/out privileges)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Horse Pass
  • Sheraton Wild Horse Pass
  • Sheraton Wild Horse Pass Chandler
  • Sheraton Wild Horse Pass Resort
  • Sheraton Wild Horse Pass Resort Chandler
  • Sheraton Wild Horse Resort
  • Sheraton Wild Pass
  • Wild Horse Pass Resort
  • Wild Horse Resort
  • Wild Pass Resort
  • Chandler Sheraton
  • Sheraton Chandler
  • Sheraton Wild Horse Pass Hotel Chandler
  • Sheraton Wild Horse Pass Resort And Spa
  • Sheraton Grand Wild Horse Pass Hotel Chandler
  • Sheraton Grand Wild Horse Pass Chandler
  • Sheraton Grand Wild Horse Pass
  • Sheraton Wild Horse Pass Resort Spa

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.