It took 5 days to get stove top knobs to cook. The microwave caught fire the 2nd night, there was an all that went off at 2 am sounded like fire drill alarm, a main water pipe burst and a room flooded 2 doors down but I have to say Gene the maintenance man handled it very well! He also didn't sleep like 2 days of cleanup after! The manager was non communication and even worse the Zoe ,white co front desk or something, threatened that if I didn't get out of the room, she would call the law and Gene will throw everything outside and I'll have to wait outside in the heat he'd know I had to arrange a ride. The day I first arrived, those 2 said come probably at 3 may be ok now on the phone.I called ahead explaining 8 had a dog and needed a room promptly. Get there and they say oh it be 5 or 6. Then the manager explained that they have tenents that stay long term and very few rooms. So it takes longer for the cleaning. So I ask, ok if we come back at 6 it's a surf thing. Meanwhile my dog, my daughter and I are at Wendy's killing time. We go to a coffee shop, we kill time. Dog driving us crazy couped in the car. Go back at 6, those 2 walked out the door the man says oh ya they won't have it ready until 8pm! I say Hey?? Girls..help now he's saying 8! The white one turns back and tells him to pug me in127. I go to it it was dirty, towel moped the floor, the beds had the linen on top I had to make the beds, wipe down the counters. Thank God they put toilet paper, but after that 1st