Universal's Helios Grand Hotel, a Loews Hotel

4.0 star property
4-star Mediterranean hotel near Universal Epic Universe

Choose dates to view prices

Photo gallery for Universal's Helios Grand Hotel, a Loews Hotel

Exterior
Property video
2 bars/lounges, gastropub, lobby lounge
Restaurant
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
8505 S. Kirkman Road, Orlando, FL, 32819
  • Place, Universal Epic Universe
    ‪1 min walk‬
  • Place, ICON Park
    ‪4 min drive‬
  • Place, The Orlando Eye
    ‪5 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪17 min drive‬

Room options

Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 2 Queen Beds

Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Park View Deluxe 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Skyline View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds

Park View How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

How To Train Your Dragon Kids' Suite (Dedicated Entrance to Epic Universe**)

  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

Pool View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds

Park View 1 King Bed (Dedicated Entrance to Epic Universe**)

  • Sleeps 3
  • 1 King Bed

Park View 2 Queen Beds (Dedicated Entrance to Epic Universe**)

10.0 out of 10
Exceptional
(10 reviews)
  • Sleeps 5
  • 2 Queen Beds

Celestial Suite (Dedicated Entrance to Epic Universe**)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard 2 Queen Beds (Dedicated Entrance to Epic Universe**)

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 5
  • 2 Queen Beds

Mobility Accessible Deluxe 2 Queen w/ADA tub (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Park View Deluxe Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Park View Hearing Accessible 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 2 Queen Beds

Park View Club Level 2 Queen Beds (Dedicated Entrance to Epic Universe**)

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds - Dedicated Entrance To Epic Universal

  • Sleeps 5

Park View Deluxe 2 Queen Beds - Dedicated Entrance To Epic Universal

  • Sleeps 5

Park View Hearing Accessible 2 Queen Beds - Dedicated Entrance To Epic Universal

  • Sleeps 5

Skyline View 2 Queen Beds - Dedicated Entrance To Epic Universal

  • Sleeps 5

Park View Deluxe Hearing Accessible 2 Queen Beds - Dedicated Entrance To Epic Universe

  • Sleeps 5

Club Level 2 Queen Beds -Dedicated Entrance To Epic Universal

  • Sleeps 5

Park View 1 King Bed - Dedicated Entrance To Epic Universe

  • Sleeps 3

Park View Club Level 2 Queen Beds - Dedicated Entrance To Epic Universal

  • Sleeps 5

Park View 2 Queen Beds - Dedicated Entrance To Epic Universal

  • Sleeps 5

Celestial Suite - Dedicated Entrance To Epic Universal

  • Sleeps 3

2 Queen Beds Room With Pool View - Dedicated Entrance To Epic Universal

  • Sleeps 5

How To Train Your Dragon Kids&Apos Suite - Dedicated Entrance To Epic Universal

  • Sleeps 4

Park View How To Train Your Dragon Kids&Apos Suite -Dedicated Entrance To Epic Universe

  • Sleeps 5

Deluxe Room-2 Queen Beds - Dedicated Entrance To Epic Universal

  • Sleeps 5

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About the neighborhood

Orlando

In Orlando .A stay at this hotel places you within half a mile (1 km) of Universal Epic Universe and 3 miles (5 km) of Orange County Convention Center. Also, Universal CityWalk is within 3 miles (5 km) and Universal’s Volcano Bay is within 6 miles (10 km).

What's nearby

  • Universal Epic Universe - 1 min walk - 0.1 miles
  • ICON Park - 4 min drive - 2.1 miles
  • Pointe Orlando - 4 min drive - 2.1 miles
  • The Orlando Eye - 5 min drive - 2.5 miles
  • SEA LIFE Orlando Aquarium - 5 min drive - 2.5 miles

Getting around

  • Meadow Woods Station - 15 min drive
  • Orlando Station - 18 min drive
  • Orlando Intl. Airport (MCO) - 23 min drive

Restaurants

  • ‪Pizza Moon - ‬11 min walk
  • ‪Cafe L'Air de la Sirene - ‬12 min walk
  • ‪Cosmos Cafe - ‬3 min drive
  • ‪The Burning Blade Tavern - ‬10 min walk
  • ‪Topgolf - ‬4 min drive

About this property

Universal's Helios Grand Hotel, a Loews Hotel

4-star Mediterranean hotel near Universal Epic Universe
Universal's Helios Grand Hotel, a Loews Hotel offers its guests an outdoor pool, a hot tub, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Event space at this hotel measures 3425 square feet (318 square meters) and includes conference space. A rooftop terrace, early theme park entry, and a vending machine are also featured at the business-friendly Universal's Helios Grand Hotel, a Loews Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Orlando hotel is smoke free.

  • 1 building
  • 500 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 2 bars or lounges
  • 3425 sq ft of conference space
  • 318 sq m of conference space
  • Built in 2025
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Garden
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Universal's Helios Grand Hotel, a Loews Hotel offers 500 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 55-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs, and phones. A nightly turndown service is provided and housekeeping is offered daily.

Similar properties

Property amenities

Family friendly

  • Arcade/game room
  • Early theme park entry
  • Fenced pool
  • Free theme park shuttle
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free theme park shuttle
  • Secured, covered self parking on site (USD 36 per night)
  • Secured, covered valet parking on site (USD 45 per night; includes in/out privileges)
  • Limited onsite valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 1 to 40 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • Arcade/game room
  • Early theme park entry
  • Gym
  • Hot tub
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 11 accessible parking spaces
  • Elevator (41 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)

Room amenities

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 39.38 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 1 to 40 per person
  • Covered self parking fee: USD 36 per night (in/out privileges)
  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Rollaway bed fee: USD 39.38 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

**Valid theme park admission required

We should mention

  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Universal's Helios Grand Hotel A Loews Hotel
Universal's Helios Grand Hotel, A Loews Hotel Hotel
Universal's Helios Grand Hotel, A Loews Hotel Orlando
Universal's Helios Grand Hotel, A Loews Hotel Hotel Orlando

Frequently asked questions

How close is Universal's Helios Grand Hotel, a Loews Hotel to the airport?

Universal's Helios Grand Hotel, a Loews Hotel is 13.5 mi (23-min drive) away from the Orlando Intl. Airport (MCO) airport, the closest popular airport to the property.

How much does it cost to stay at Universal's Helios Grand Hotel, a Loews Hotel?

As of Jan 22, 2026, prices found for a 1-night stay for 2 adults at Universal's Helios Grand Hotel, a Loews Hotel on Feb 2, 2026 start from $475.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Universal's Helios Grand Hotel, a Loews Hotel have an airport shuttle?

Airport shuttle services are not available at Universal's Helios Grand Hotel, a Loews Hotel.

How close is Universal's Helios Grand Hotel, a Loews Hotel to the beach?

This hotel is 15.2 mi (29-min drive) from Beachcomber Beach.

Does Universal's Helios Grand Hotel, a Loews Hotel offer free breakfast?

Free breakfast isn’t provided at Universal's Helios Grand Hotel, a Loews Hotel, but cooked-to-order breakfast is offered for a fee of between USD 1 and 40 per person. It's available every day from 7:00 AM to 10:30 AM.

Is there a casino at Universal's Helios Grand Hotel, a Loews Hotel?

No, there is no casino at this hotel.

What time is check-in at Universal's Helios Grand Hotel, a Loews Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

Is there free parking at Universal's Helios Grand Hotel, a Loews Hotel?

Free parking is not available at this hotel. Self parking is available for USD 36 per night, and valet parking for USD 45 per night.

Does Universal's Helios Grand Hotel, a Loews Hotel have a pool?

Universal's Helios Grand Hotel, a Loews Hotel features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 10:00 PM.

Does Universal's Helios Grand Hotel, a Loews Hotel have a restaurant?

There are 2 onsite restaurants, offering options like al fresco dining and a poolside location.

Does Universal's Helios Grand Hotel, a Loews Hotel have a spa?

There are no spa services available at this hotel.

How close is Universal's Helios Grand Hotel, a Loews Hotel to downtown Orlando?

Universal's Helios Grand Hotel, a Loews Hotel is 8.1 mi away from Orlando.

Universal's Helios Grand Hotel, a Loews Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 95 out of 115 reviews
Rating 8 - Good. 15 out of 115 reviews
Rating 6 - Okay. 4 out of 115 reviews
Rating 4 - Poor. 1 out of 115 reviews
Rating 2 - Terrible. 0 out of 115 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

james

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel with amazing views of the park great staff super friendly
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, excellent staff, great food!
Stayed 2 nights in Oct 2025

10/10 Excellent

Yonathan

Liked: Cleanliness, amenities
Great time great service
Stayed 2 nights in Oct 2025

10/10 Excellent

Doran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic new hotel with its own entrance to the new Epic Universe theme park - rooms are modern fresh and full of impressive tech,park view rooms are extra special a must have for a first visit!
Stayed 2 nights in Sep 2025

10/10 Excellent

Daniela De Oliveira Santos

Liked: Cleanliness, staff & service, property conditions & facilities
All perfect!
Stayed 2 nights in Sep 2025

10/10 Excellent

Neil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

CHRISTINE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel! Clean, updated, and friendly staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer Korakot

Stayed 2 nights in Sep 2025

10/10 Excellent

Darian, Naples

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and easy way to get in and out of epic universe. Expensive but worth it for the convenience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeannette

Stayed 2 nights in Sep 2025

10/10 Excellent

Ray

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ricardo

Stayed 2 nights in Sep 2025

6/10 Okay

keelie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The best part of this hotel is the room with a view of Epic, fantastic! The hotel itself is quite small, felt cramped in the lobby and bar area. The roof top bar is really nice but unless you have an outside seat there is no view of the park, plus the menu was limited, nothing plant based, GF etc.
View from our room
Stayed 1 night in Sep 2025

10/10 Excellent

pierre

Stayed 2 nights in Sep 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful luxury hotel, with an amazing park view.
Stayed 2 nights in Sep 2025

8/10 Good

Srinivas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros Very convenient if you want to visit and spend time in epic universe. Good shuttle service to other universal parks as well. Cons They should atleast provide water bottles for guests during check in or ensure the room has couple of water bottles. Rooms are not that luxurious considering the high prices that they are charging.
Stayed 2 nights in Aug 2025

8/10 Good

Claire

Traveled with family
Liked: Cleanliness, property conditions & facilities
Lovely hotel and great perk for early entry to Epic Universe. We had Hotels.com vouchers otherwise I wouldn’t pay the nightly rate as I just didn’t feel this was worth the £500/£600 per night price tag. The hotel was nice, clean but pricey.
Stayed 1 night in Aug 2025

10/10 Excellent

Sherri, Point Pleasant

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a new hotel. It is expensive but convenient to the new Epic Universal Studios. Dining options are limited in the hotel itself, menu in the restaurant is not the best for kids or traditional meals. Beautiful hotel though and it will stay busy due to the proximity of the park.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location allowing early entry straight into Epic Universe. Beautifully furnished, comfortable room allowing us an amazing view over the park to watch the fountain show at park closing. V friendly staff. Loved every second of our stay ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Aug 2025

10/10 Excellent

Aletta

Liked: Cleanliness, staff & service, property conditions & facilities
The location makes it worth every penny.
Stayed 3 nights in Aug 2025

8/10 Good

Vilaiphone

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Aug 2025