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4.2 out of 5

"Upon check in, we realized pictures are decieving, hotel was in the hood. Half of the propert buldings exit/enter doors worked. The bathroom light did ... " More

By a verified traveler on Thu 27 Feb 2020

Hotel Description

Family-friendly 3.5-star hotel near Universal Studios Florida™

In shopping district

Your stay at this Southwest Orlando hotel places you within 3 miles (5 km) of Universal Studios Florida™ and Orange County Convention Center. SeaWorld® Orlando is within 6 miles (10 km) and Discovery Cove is within 9 miles (15 km).

Poolside dining

This hotel features a spa tub and a poolside bar. Business travelers can take advantage of the free WiFi in public areas. Enjoy free perks like free self parking and an area shuttle.

Free WiFi, plasma TVs

The 215 guestrooms offer plasma TVs with satellite channels, along with free WiFi and ironing boards.

Executive King Studio With Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max
$96* Per night/room May 31 - Jun 1

2 Bedroom Family Suite with Full Kitchen

Bed Count 3 King Beds Maximum Occupancy 8 Max

Deluxe 1 Bedroom Suite with Spa Bath and Full Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Room with 2 King Beds

Bed Count 2 King Beds Maximum Occupancy 4 Max

Two Bedroom Suite with Two Sofa Beds and Full Kitchen

Bed Count room.options.bedSize.SofaBed Maximum Occupancy 8 Max

The Point Hotel & Suites ratings based on 201 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Point Hotel & Suites

Everyone (50) Couples (10) Family (12)
3 out of 5
Upon check in, we realized pictures are decieving, hotel was in the hood. Half of the propert buldings exit/enter doors worked. The bathroom light didnt work, toilet got backed once. Property had no vending machines for snacks or drinks, nearest store was a 7-11 in walking distance that was sketchy at night. I asked about vending machines and was told HOA doesn't allow them so now i learned it not a hotel its condos rented out. I will say staff was very pleasnt and nice.

Posted by on Feb 27, 2020

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Comment from Hotel Management

Mar 2, 2020 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will share it with our team. We hope to welcome you back with us again soon.

4 out of 5
Key for room kept going out. It became almost a daily occurrence.

Posted by on Jan 30, 2020

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Comment from Hotel Management

Feb 2, 2020 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will share it with our team. We hope to welcome you back with us again soon.

4 out of 5
There is only a microwave in kitchenette rooms. we booked this bcoz of the kitchen, but we didn't get it. Other than that it was a good hotel.

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 6, 2020 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will share it with our team. We look forward to welcoming you back with us again soon.

4 out of 5
Older hotel but breakfast staff wonderfull. Staff always replenishing food items, cleaing tables. Trash never removed from our room. Older furnishings, sagging bed. Very quiet. Was dispointed no laundry facilities on site.

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 18, 2019 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will certainly share it with our team. We hope to welcome you back with us again soon.

5 out of 5
Room was very nice with spa tub. Hotel was clean and quiet. Great location!

Posted by on Nov 23, 2019

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Comment from Hotel Management

Nov 25, 2019 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will certainly share it with our team. We hope to welcome you back again soon.

5 out of 5
Very large room for the price. Clean, very comfortable bed. Friendly staff.

Posted by on Nov 21, 2019

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Comment from Hotel Management

Nov 25, 2019 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will certainly share it with our team. We hope to welcome you back again soon.

5 out of 5
Clean, beautiful and romantic. Breakfast was delicious.

Posted by on Oct 29, 2019

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Comment from Hotel Management

Oct 31, 2019 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will certainly share it with our team. We look forward to welcoming you back again soon.

4 out of 5
The property is nice and up to date. The rooms are spacious and very clean. The continental breakfast was alright, your typical breakfast. Your given vouchers for the breakfast plus 2 more for a drink, coffee is free with the continental breakfast so you can get a juice or a soda with the drink voucher. They do serve Starbucks but the free coffee is only for regular coffee, the other types you have to pay for. The one thing I did not like is that upon arrival at the front desk to check in I was told my room was already charged to my card. I have never had this happen to me where they charge the credit card before your check in time. I told the receptionist that I did not want to pay with that credit card I wanted to pay cash, so she had to credit back my card for the amount processed. I honestly did not appreciate that at all being charged without knowing the final amount and them not knowing weather I wanted to go about that matter of payment or even with that credit card as well. That’s the only part of the experience that really bothered me, aside from that the young lady that attended to me was very professional in the way she explained and handled the situation. So if your going to stay here make sure you use the right credit card if paying with credit and if your going to pay cash like I did call the front desk so the card you use to reserve is not charged.

Posted by on Oct 20, 2019

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Comment from Hotel Management

Oct 23, 2019 by BM

Thank you for staying with us. We appreciate your feedback and will share this with our team. We hope to welcome you back again.

5 out of 5
2 King size beds. It was clean & quiet. Pool very nice. Close to everything.

Posted by on Oct 16, 2019

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Comment from Hotel Management

Oct 22, 2019 by Brittany M.

Thank you for staying with us. We appreciate your feedback and will share this with our team. We hope to welcome you back again.

4 out of 5
Unless you book specific packages, breakfast is not included. Not a big deal but would have been nice to have been clarified. Otherwise, staff was great, room was clean, everything was comfortable. Nice hotel!

Posted by on Sep 23, 2019

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Comment from Hotel Management

Sep 25, 2019 by Brittany M.

Thank you for staying with us. We appreciate your feedback and look forward to welcoming you back again soon.

About the The Point Hotel & Suites

Location 7389 Universal Blvd, Orlando, FL 32819

Renovations + Closures

This property is closed from 27 March 2020 to 28 May 2020 (dates subject to change).

This property is closed from 27 March 2020 to 28 May 2020 (dates subject to change).

Property Features

There's a coffee shop/café on site, as well as a snack bar/deli. You can enjoy a drink at the pool bar. A computer station is on site and WiFi is free in public spaces. A spa tub, tour/ticket assistance, and coffee/tea in a common area are also featured at the family-friendly The Point Hotel & Suites. Free self parking is available. This 3.5-star Orlando hotel is smoke free.

  • 215 guestrooms or units
  • 12 levels
  • Bar by the pool
  • Coffee shop
  • Deli
  • Charging station for electric cars
  • 1 conference room
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Free theme park shuttle
  • Snack bar/deli
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (26.5 km / 16.4 mi)
  • Property shuttles: Free area shuttle and theme park shuttle
  • Parking: Free self parking

Room Amenities

The Point Hotel & Suites offers 215 accommodations with irons/ironing boards and blackout drapes/curtains. 32-inch plasma televisions come with satellite channels. Bathrooms include shower/tub combinations. This Orlando hotel provides complimentary wireless Internet access.

  • Plasma television
  • Satellite channels
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.

Cabana Bar and Grill - This poolside restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

The Barista - This café serves breakfast and light fare.

Nearby Activities

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time ends at 1:00 AM
  • Check-in time starts at 4 PM
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day
  • Resort fee: USD 12.94 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Shuttle service
  • Internet access
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 11.99 for adults and USD 6.99 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Weekly housekeeping provided; fees apply for additional cleaning

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Orlando Resort Universal
  • Orlando Universal Blvd
  • Point Orlando Resort
  • Point Orlando Resort Universal
  • Point Orlando Resort Universal Blvd
  • Point Orlando Universal Blvd
  • Point Resort Universal Blvd
  • Point Universal
  • Point Universal Blvd
  • Universal Blvd Orlando
  • Point Orlando
  • The Point Hotel Orlando
  • The Point Orlando Hotel
  • The Point Orlando Resort on Universal Blvd
  • Point Hotel Orlando
  • The Point Orlando Resort
  • The Point Hotel Suites
  • The Point Hotel & Suites Hotel
  • The Point Hotel & Suites Orlando
  • The Point Hotel & Suites Hotel Orlando
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.