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"I like the fact that they had a microwave and a king bed " More

By a verified traveler on Wed 11 Jan 2023

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Hotel Description

3.5-star aparthotel near Universal Studios Florida

Florida Center stay

Your stay at this Florida Center aparthotel places you within 3 miles (5 km) of Universal Studios Florida and Orange County Convention Center. Walt Disney World® area is within 9 miles (15 km) and Disney Springs® is within 12 miles (20 km).

Poolside dining

This aparthotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 215 apartments also offer free WiFi and plasma TVs with satellite channels. Other amenities include minibars, room service, and coffee/tea makers. Weekly housekeeping is available.

Executive King Studio With Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max
$120* Per night/room Feb 1 - Feb 2

2 Bedroom Family Suite with Full Kitchen

Bed Count 3 King Beds Maximum Occupancy 8 Max

Deluxe 1 Bedroom Suite with Spa Bath and Full Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

King Room with 2 King Beds

Bed Count 2 King Beds Maximum Occupancy 4 Max

Two Bedroom Suite with Two Sofa Beds and Full Kitchen

Bed Count room.options.bedSize.SofaBed Maximum Occupancy 8 Max

The Point Hotel & Suites ratings based on 42 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Point Hotel & Suites

Everyone (14) Couples (10) Family (15)
3 out of 5
I like the fact that they had a microwave and a king bed

Posted by on Jan 11, 2023

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Comment from Hotel Management

Jan 19, 2023 by Brittany M.

Thank you for your feedback.

2 out of 5
The suite was very dirty and dusty! The furniture and the carpet were filthy! The refrigerator had so much dust you could write your name in it. There were no washcloths. No one answered the front desk and I had to go downstair and request them myself. When you go out at night and return late you don't have a parking space available. I know this was a busy weekend with the Florida Classic but you shouldn't sell more rooms than you have parking for.

Posted by , from HALLANDALE BEACH on Nov 23, 2022

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Comment from Hotel Management

Nov 23, 2022 by Guest Relations

Thank you for choosing to stay with us for your recent visit to Orlando. We sincerely apologize for the issues you encountered. Your comments have been relayed to the management team for review and resolution moving forward. We hope to have the opportunity to welcome you back the next time you visit the area. Take care and safe travels.

4 out of 5
The room was spacious, clean, and comfortable although the bed could use a good memory foam topper. The bathroom was clean and serviceable but we had to call for assistance to get the shower working. Elevators were easily accessible and operational. The only thing we didn't like was the parking situation. We had to walk quite a distance from the lot and there wasn't any visible security. We only stayed one night, so we didn't use any other amenities such as the pool or gym.

Posted by on Oct 24, 2022

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Comment from Hotel Management

Nov 2, 2022 by Brittany M.

Thank you for your feedback. We hope to welcome you back again.

5 out of 5

Posted by on Sep 17, 2022

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5 out of 5

Posted by on Jan 24, 2022

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1 out of 5
I don’t like the way I was treated after I left this hotel

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 17, 2021 by Tiffany

Thank you for your feedback. We will be addressing your concerns.

5 out of 5
Property was very clean and we'll kept. Rooms were large for my family beds were comfortable it was like being at home. When we return to Florida we would stay here again. We had no issues at all.

Posted by on Jul 15, 2021

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Comment from Hotel Management

Jul 15, 2021 by M.Vargas

We are so glad you enjoyed your stay at our hotel, we look forward to your return. From the family at the Point Hotel & Suites.

2 out of 5
It was ok when we checked in our room wasn’t ready we had to wait an hour they gave us a late check out for our inconvenience the room itself was bad the couch needs to be replaced as well as the chairs the kitchen and dishes they offer were dirty I was very disappointed definitely would not recommend or stay there again they need to renovate the entire hotel

Posted by on Jun 28, 2021

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Comment from Hotel Management

Jul 3, 2021 by Tiffany

Thank you for your feedback. We will be addressing your concerns.

2 out of 5
I am not one to usually review hotels…but this was a very negative experience….our vacation was amazing OTHER THAN THE STAY AT THIS HOTEL. Firstly it took almost 45 minutes to check in because they had to “shift” around the room reservations. They offered an “upgrade “ to a one bedroom which was not an upgrade…my reservation was for two king beds…my kids were NOT going to sleep on a sofa pullout for 7 days. Second…the property in general is not well maintained…VERY dirty carpets and hallways, the doors and trim are white and we saw tons of gross smudges all over the hotel and our room. The carpet was stained and the dishes in the room were dirty. We were given three sets of towels, and had to ask repeatedly for extra sets during our stay and they would take 24 hours or more to get them to us. We asked for toilet paper and had to ask three more times BEWARE THERE was NO CLEANING SERVICE! To have your bed linens changed and garbage dumped it was an additional $21 …that’s ON TOP OF THE RESORT FEE!!!. The pool and cabana area was nice and lots of outdoor space for lounging. Cool outside bar and sitting areas with foosball/pool/corn hole set up. Our entry key rarely worked on the side entry…we would have to scan it 10 times or more before it would work and the front desk didn’t think we needed a new card, that it was an issue with the reader on the door….odd! Overall our trip to Orlando was amazing BUT THIS HOTEL WAS a HUGE DAMPER on our stay!

Posted by on Jun 24, 2021

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Comment from Hotel Management

Jun 26, 2021 by Brittany M.

Gracias por estar con nosotros. Lamentamos que su experiencia no haya sido tan placentera como hubiéramos esperado. Agradecemos sus comentarios y los compartiremos con nuestro equipo.

3 out of 5

Posted by on May 11, 2021

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Comment from Hotel Management

May 22, 2021 by Tiffany

Thank you for your feed back

About the The Point Hotel & Suites

Location 7389 Universal Blvd, Orlando, FL 32819

Property Features

The Point Hotel & Suites offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. The business-friendly The Point Hotel & Suites also features coffee/tea in a common area, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available. This 3.5-star Orlando aparthotel is smoke free.

  • 215 guestrooms or units
  • 12 levels
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Point Hotel & Suites offers 215 air-conditioned accommodations with minibars and safes. 32-inch plasma televisions come with satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and in-room massages can be requested. Housekeeping is provided on a limited basis.

  • Minibar
  • In-room dining (limited hours)
  • Plasma television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (weekly)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy to-go breakfast daily from 8:00 AM to 11:00 AM.

Cabana Bar and Grill - This poolside restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

The Barista - This café serves breakfast and light fare.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Car recommended
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day
  • Resort fee: USD 11.50 per accommodation, per night

The resort fee includes:

  • Fitness center access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 2 and USD 12 for adults, USD 2 and USD 12 for children (approximately)
  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fees vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Orlando Resort Universal
  • Orlando Universal Blvd
  • Point Orlando Resort
  • Point Orlando Resort Universal
  • Point Orlando Resort Universal Blvd
  • Point Orlando Universal Blvd
  • Point Resort Universal Blvd
  • Point Universal
  • Point Universal Blvd
  • Universal Blvd Orlando
  • Point Orlando
  • The Point Hotel Orlando
  • The Point Orlando Hotel
  • The Point Orlando Resort on Universal Blvd
  • Point Hotel Orlando
  • The Point Orlando Resort

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.