Ratings based on 2,365 Guest Reviews

Hear it directly from our travelers
4.5 out of 5
90% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
5 out of 5
by A traveler from Tampa, FL

Best hotel experience ever!

Posted Sep 5, 2016 on Hotels
Best hotel stay I've ever experienced. Every single staff member went above & beyond!
Comment from Hotel Management
Sep 7, 2016 by General Manager, Hotel Management
Thank you for choosing Omni Orlando for your recent stay and for point the great service you received! Kind regards!
5 out of 5
by marcela from Heredia

Un hotel cómodo, silencioso y en muy buenas condic

Posted Sep 1, 2016 on Hotels
Muy buen hotel, el rio genial
2 out of 5
by A traveler from new jersey

Disappointing stay.

Posted Sep 1, 2016 on Expedia
Lazy river was closed. Pool slide was closed. Disappointing. We got an ice cream voucher instead.
Comment from Hotel Management
Sep 2, 2016 by Kburnett, Hotel Management
Dear jd, We apologize for the closures that occurred during your stay, due to the maintenance requirements. Both the Pool Slide and Lazy River have reopened. Kind regards!
5 out of 5
by A traveler from New York

We really enjoy the family friendly Omni Resort.

Posted Aug 30, 2016 on Expedia
Pros: The Staff
Location: Needs more walking distance restaurants and boutique stores.
We really enjoyed the family friendly Omni Resort. It's spacious and has plenty of pool area to lounge. The lazy river was my favorite.
Comment from Hotel Management
Aug 30, 2016 by Kburnett, Hotel Management
Thank you Lillian for being our guest and for your wonderful comments. You'll be glad to know that Downtown ChampionsGate is scheduled for completion end of year, and will feature new restaurants and shopping venues, for guests within walking distance to the resort. We hope you'll return again soon. Kind regards!
4 out of 5
by A traveler from UK

Not really a holiday hotel

Posted Aug 27, 2016 on Expedia
Pros: Location was great for the Disney parks.
Cons: They need to decide if they really do want holiday guests rather than corporate.
Location: Very little in the immediate vicinity.
Lovely hotel but obviously aiming for the corporate market rather than the holiday market. The large family pool was shut one day, with just a days notice for a "corporate event", all other guests weren't allowed to use it. The bar prices are crazy unless of course you can charge them all to an expense account. If you want to watch a film in your room that will cost you $15, if you want to listen to some music that will be $24. Wifi, other than the slowest speed, is another $6 whereas in most places now it's free?
Comment from Hotel Management
Aug 30, 2016 by Kburnett, Hotel Management
Dear csj, Thank you for choosing our resort. We apologize that one of our pools was reserved for a private event during your stay. We limit these occurrences and keep all other pools and recreation areas open for guests to enjoy. We also have a resort guide with all the recreation activities so guests can know ahead of time if a pool area will be closed for a period and can plan accordingly. We make it available on our website as well. We hope for the opportunity to serve you again in the future. Kind regards!
5 out of 5
by A traveler

Posted Aug 27, 2016 on Expedia
It was a great hotel, and we would definitely stay there again, and also recommend it to others
Comment from Hotel Management
Aug 29, 2016 by Kburnett, Hotel Management
Dear David, Thank you for choosing Omni Orlando and for recommending our resort to others. We look forward to your return. Kind regards!
2 out of 5
by perry from Savanna Georgia

Updates updates

Posted Aug 21, 2016 on Hotels
Hotel needs updating bed linens Decour modern TVs USB ports
Comment from Hotel Management
Aug 29, 2016 by General Manager, Hotel Management
Dear Perry, Thank you for being our guest. We value your feedback and will take your comments into consideration as we make continuous upgrades. We currently offer flat screen televisions and in-room wireless high speed internet access, along with a data port for USB connection. We encourage guests to call for assistance if they experience any issues with their in-room technology during their stay. Kind regards!
5 out of 5
by Melinda

This traveler left a rating score only Posted Aug 21, 2016 on Hotels
5 out of 5
by A traveler

Beautiful hotel with lots to do

Posted Aug 20, 2016 on Expedia
The hotel was beautiful. Check in was quick and easy, and the room was clean and comfortable. Food service was quick and the sushi restaurant downstairs was delicious. We will definitely be back!
Comment from Hotel Management
Aug 24, 2016 by Kburnett, Hotel Management
Thank you for choosing Omni Orlando and for pointing out the dining experience you enjoyed at ZEN Restaurant. We hope you will return soon. Kind regards!
3 out of 5
by Jennifer

Ok stay

Posted Aug 17, 2016 on Hotels
Stay was ok. My expectations were high based on website, but we had several dissapointments. Cons:View was horrible (terrace/plumbing/ac units view, not golf view as I was told-they did change us to another room, but view was identical & I was too tired & embarrassed to bother the front desk again). Water was only warm, did not ever get hot. Thin walls, you could hear every word a guest in the halls would say. Pros: Great location. Lovely neighborhood, Great outdoors area/pools. We were there for 6 days & wish our stay would've been shorter. I did not hate it, but I don't believe I would ever return.
Comment from Hotel Management
Aug 24, 2016 by General Manager, Hotel Management
Dear Jennifer, Thank you for being our guest. We apologize for your disappointment, and for not being able to relocate you to a room with a better view, and for some of the other issues you experienced during your stay. We hope for the opportunity to serve you again at an Omni Hotel or Resort. Kind regards!