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"It was obviously recently renovated, which was nice, although the color scheme was a little surprising " More

By a verified traveler on Thu 22 Oct 2020

Hotel Description

3-star hotel near Orlando International Premium Outlets

In shopping district

Your stay at this Southwest Orlando hotel places you within 2 miles (3 km) of Orlando International Premium Outlets and Universal Studios Florida. Holy Land Experience is within 3 miles (5 km) and SeaWorld® Orlando is within 9 miles (15 km).

Multiple dining options

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking and a free theme park shuttle.

Soaking tubs, free WiFi

Boasting deep soaking bathtubs, the 192 guestrooms also offer free WiFi and pillowtop beds. Flat-screen TVs come with cable channels, and other amenities include refrigerators and premium bedding.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Non Smoking (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Clarion Inn & Suites Across From Universal Orlando Resort ratings based on 26 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Clarion Inn & Suites Across From Universal Orlando Resort

Everyone (10) Couples (5) Family (7)
4 out of 5
It was obviously recently renovated, which was nice, although the color scheme was a little surprising

Posted by , from Port Saint Lucie FL on Oct 22, 2020

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Comment from Hotel Management

Oct 22, 2020 by Front Desk Agent

Dear Rick, We would like to thank you for staying with us here at Clarion Inn & Suites Universal. We appreciate the time you have taken to complete a review on our property, and we are so happy to hear that you enjoyed your stay with us. We strive to give 110% to each of our guests and knowing that we have exceeded your expectations really makes us proud. We hope to see you again very soon!

3 out of 5
So it is more of a motel style versus a resort at all. It’s two levels no elevator so understandYou will be lifting whatever size luggage you have up in downstairs. The pool area is nice however we did not get to take advantage of it. Our room smelled like mold and I don’t feel like it was sterilized properly with Lysol during the visit. I never Requested that housekeeping go into my room when I was not there and that took place every day. The staff was friendly and accommodating but the location is not as expected.

Posted by , from Philadelphia, PA on Sep 20, 2020

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Comment from Hotel Management

Sep 20, 2020 by Clarion

Greetings Christina. Thank You for taking the time to leave us feedback about your recent stay with us. We will address the issues You had during your stay. Thank You for letting us know. We hope You would give us another chance to serve You better. Thank You

5 out of 5
Beautiful and clean went twice with no regrets and wonderful employees

Posted by , from New york on Sep 11, 2020

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Comment from Hotel Management

Sep 11, 2020 by Clarion

Greetings Lissette. Thank You for staying with us. We are glad to hear You have greatly enjoyed your stay. Thank You for your positive feedback. We hope to have You back again soon. Kind regards.

4 out of 5
Very clean and conveniently located across from Universal Studios.

Posted by on Mar 7, 2020

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Comment from Hotel Management

Mar 13, 2020 by Clarion

Dear guest. We are happy to hear You were greatly satisfied with your recent stay with us. Thank You for your positive feedback. We hope to have You back again soon. Kind regards

4 out of 5
Everything was very clean. What I did like is how noisy it is. The walls & doors are so thing that you could hear footsteps when people walk by.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by Front Desk Agent

Dear Valued Guest, We would like to thank you for staying with us here at Clarion Inn & Suites Universal. We appreciate the time you have taken to complete a review on our property, and we are so happy to hear that you enjoyed your stay with us. We strive to give 110% to each of our guests and knowing that we have exceeded your expectations really makes us proud. We hope to see you again very soon!

5 out of 5
Loved all! Love our bartender Payquin(wring spelling)

Posted by , from Msp on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Clarion

Greetings Stacy. We are glad to hear You have greatly enjoyed your stay with us. Thank You for your positive feedback. We hope to have You back again soon. Kind regards

4 out of 5

Posted by on Feb 6, 2020

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Comment from Hotel Management

Feb 8, 2020 by Clarion

Dear guest. ThankYou for satying with us. We appreciate your feedback. We hope to have You back again soon. Kind regards

1 out of 5
This place is a dump. The pics are deceiving. The management is nasty. This place ruined my vacation.

Posted by on Feb 4, 2020

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Comment from Hotel Management

Feb 5, 2020 by Front Desk Agent

Dear Valued Guest, We would like to thank you for staying with us here at Clarion Inn & Suites Universal. We appreciate the time you have taken to complete a review on our property. Please accept our sincerest apologies for any issues that you may have encountered during your stay. We will work to resolve these issues to prevent them from occurring furthermore. Thanks again.

5 out of 5
Room was clean and smelled clean. Early check in w/out any problems or extra $.

Posted by on Jan 26, 2020

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Comment from Hotel Management

Jan 28, 2020 by Clarion

Dear guest. We are glad to hear You have enjoyed your recent stay wth us.Thank You for your positive feedback. We hope to have You back again soon. Kind regards

4 out of 5

Posted by on Jan 11, 2020

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Comment from Hotel Management

Jan 12, 2020 by AMINA

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

About the Clarion Inn & Suites Across From Universal Orlando Resort

Location 5829 Grand National Drive, Orlando, FL 32819

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Clarion Inn & Suites Across From Universal Orlando Resort offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Clarion Inn & Suites Across From Universal Orlando Resort. Free self parking is available. This 3-star Orlando hotel is smoke free.

  • 192 guestrooms or units
  • 2 levels
  • 6 buildings
  • 2 dining venues
  • Built in 1978
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free theme park shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Orlando Intl. Airport (MCO) (19.6 km / 12.2 mi)
  • Property shuttles: Free theme park shuttle
  • Parking: Free self parking

Room Amenities

Clarion Inn & Suites Across From Universal Orlando Resort offers 192 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Deep soaking tub
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 11 AM.

Roast Cafe - This café specializes in American cuisine.

Tabla Restaurant - This fine-dining restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 10.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. Only bookings from non-local guests are accepted. Guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it follows sanitization practices of Commitment to Clean (Choice) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines; the Intertek Cristal (3rd party expert - Global) sanitization guidelines; the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: USD 3.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Days Inn Maingate
  • Days Inn Maingate Hotel
  • Days Inn Maingate Hotel Orlando Universal
  • Days Inn Orlando Universal
  • Clarion Inn Across Universal Orlando Resort
  • Orlando Universal Maingate
  • Days Inn Orlando Universal Maingate Hotel Orlando
  • Clarion Inn Orlando
  • Clarion Inn
  • Clarion Orlando
  • Clarion Inn Lake Buena Vista Hotel Orlando
  • Clarion Across Universal Orlando
  • Clarion Across Universal
  • Clarion Inn & Suites Across From Universal Orlando Resort Hotel

You should know

  • Pool access available from 8:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.