"Great staff and great room. Very clean and comfortable beds. " More

By a verified traveler on Sun 19 Nov 2017

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Hotel Description

A family-friendly stay in Orlando awaits you at Best Western Orlando Gateway Hotel. Within just a 10-minute stroll, you'll find Pirate's Dinner Adventure and iFLY Orlando. Highlights at this hotel include 2 spa tubs, a restaurant, and an outdoor swimming pool.

LED TVs with cable channels are featured in all 297 rooms, and you can enjoy free WiFi, in-room childcare, and coffee/tea makers. In-room dining is easy with amenities like refrigerators, microwaves, and room service. Nice touches to enhance your stay include free toiletries and premium bedding. Additionally, free newspapers, free local calls, and safes are available.

At the hotel's own poolside bar or bar/lounge, you can enjoy a drink. 2500 square feet (232 square meters) of event facilities include conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas, a fitness center, and a coffee shop/café. Buffet breakfast is available. There's also free self parking, along with the convenience of a free theme park shuttle.

With a stay at this 3-star Sand Lake hotel, you'll be 2.1 km (1.3 mi) from I-Drive 360 and 2.4 km (1.5 mi) from Universal’s Islands of Adventure™.

Best Western Orlando Gateway Hotel ratings based on 53 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5

Had A Great Stay

Great staff and great room. Very clean and comfortable beds.

Posted by , from Miami on Nov 19, 2017

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5 out of 5
Ladies at front desk were really nice and friendly

Posted by on Sep 6, 2017

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5 out of 5


Pros: everyone was very nice especially at the front desk
Cons: life guard on duty
Location: shopping, different restaurants
we all had a great time visiting dirrerent places and shopping

Posted by , from nj on Jul 17, 2017

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4 out of 5
Friendly staff, ample parking spaces but had to walk a distance sometimes.

Posted by on Jul 17, 2017

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3 out of 5

An ok hotel

Old hotel, but not too bad, air conditioner need to be up graded , room never got cool an ac very noisy

Posted by on Jul 3, 2017

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5 out of 5

Very nice hotel close with universal parks

Our two days in this nice hotel and walk distance to universal park give my family a wonderful short vacation in Orlando

Posted by , from pensacola on May 25, 2017

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4 out of 5

Free shuttle to a few places

It was nice. Pool and hot tubs are great. We were mostly outside of the hotel doing stuff, but when we were there it was pleasant.

Posted by , from orlando, FL on May 6, 2017

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4 out of 5

Nice hotel, easy walking to Universal Studios

The hotel was very good overall, we had a little issue with the water temp in the shower not being consistent (it would sometimes cycle between very hot and cold). The room was nice, the staff was helpful, the breakfast buffet was good. While there is a bus to Universal it is shared by a number of hotels in the area and it took 45-50 min to get from the hotel to Universal. It was only a 15 minute walk and we did that most days we were there.

Posted by on Mar 26, 2017

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1 out of 5

Don't resort to staying here

Admittedly I was taking a business trip on a tight budget so I was looking for a cheap place to stay along I-drive. When I read the reviews about this "resort", the ones that stood out were "you get what you pay for here....which isn't much". I disagree...you don't even get what you pay for here. And by that I mean you don't get clean towels, a working lock on the door, or even much hot water. Several of my colleagues also stayed here and all of have a story of just how bad this place is. Here is a short list of just a few of he many scenarios we encountered: -dead bolt didn't work on the door -little to no hot water -no towels in the room and none available. I feel fortunate that I had ONE in my room for two of us staying there; excuse from staff that washing machine was broken. I did get two laundered, though stained towels for my last day. -cat feces outside room for duration of the stay - no cable, television would have been better with rabbit ears - one room had no running water in the sink -advertised wifi is only in the lobby. When asked about it was told that a room closer to the lobby was available so maybe able to "steal" it from there but those rooms don't get hot water The list could go on and on. All the staff had was excuses, no solutions. And there was never a manager around to speak with. In short, the only way that the word "resort" can be used to describe this location is "I can't believe I had to resort to staying here".

Posted by on Jan 30, 2016

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5 out of 5

Vacation of a lifetime

Travelocity made our Disney vacation a truly wonderful experience the flight and hotel were amazing no problems with checking in or anything a car rental for 10 dollars a day wow I could not have been happier thank you for your service

Posted by , from massachusetts on Jan 17, 2016

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About the Best Western Orlando Gateway Hotel

Location 7299 Universal Blvd, Orlando, FL 32819

Property Features

Best Western Orlando Gateway Hotel offers its guests 2 spa tubs, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 2500 square feet (232 square meters) and includes conference space. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the family-friendly Best Western Orlando Gateway Hotel. Self parking is free. Smoking is allowed in designated areas at this 3-star Orlando hotel.

  • 1 building
  • 297 guestrooms or units
  • 8 levels
  • 2500 sq ft of conference space
  • 232 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Free theme park shuttle
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Refrigerator
  • Microwave
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Orlando, FL (MCO-Orlando Intl.) (25 km / 15.5 mi)
  • Property shuttles: Free theme park shuttle
  • Parking: Free self parking

Room Amenities

Best Western Orlando Gateway Hotel offers 297 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 37-inch LED televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Best Western Orlando Gateway Hotel has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

A spacious sundeck houses an outdoor splash pool and two spa tubs. Basketball half-court is also on site, and complimentary equipment is available. A game arcade is located off the lobby.Three miles away, Shingle Creek Golf Club features a par 72 course designed by David Harman. The scenic course lies along Shingle Creek, headwaters to the Florida Everglades. The Pirate's Cove miniature golf course is within two miles of the hotel. Water skiing and wakeboarding are available at the Orlando Watersports Complex, seven miles away. The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Basketball on site
  • Golf lessons available nearby
  • Skydiving nearby


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 4 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is 18


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 11.25 per day.
  • Free cribs (infant beds)!


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Minimum guest age is


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Resort fee: USD 6.19 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 9.95 for adults and USD 5.95 for children (approximately)
  • Rollaway bed fee: USD 11.25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Gateway Hotel Orlando
  • Best Western Hotel Orlando Gateway
  • Best Western Orlando Gateway
  • Best Western Orlando Gateway Hotel
  • Best Western Orlando Hotel
  • Gateway Orlando
  • Gateway Orlando Hotel
  • Orlando Best Western
  • Orlando Best Western Gateway Hotel
  • Orlando Gateway Best Western
  • Best Western Gateway Hotel
  • Best Western Gateway
  • Best Western Orlando

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.