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4.1 out of 5

"Great place to stay. The staff was nice and helpful the rooms were clean. The gym was small but had the equipment I needed. I would stay here again. " More

By a verified traveler on Mon 10 Feb 2020

Hotel Description

Family-friendly 3-star hotel near Universal Studios Florida

Near the airport

With a stay at this Southwest Orlando hotel, you'll be within 2 miles (3 km) of Universal Studios Florida and 6 miles (10 km) of Aquatica. Florida Mall and SeaWorld® Orlando are also within 6 miles (10 km).

Family-friendly fun

2 spa tubs, an outdoor pool, and a fitness center are all featured at this hotel. Families will appreciate the free theme park shuttle and onsite laundry facilities. Enjoy a meal from the restaurant and perks like free self parking and free WiFi.

Free WiFi, iPod docks

Featuring conveniences like refrigerators and microwaves, the 297 guestrooms also offer free WiFi and LED TVs with cable channels. Other amenities include iPod docks, premium bedding, and coffee/tea makers.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$52* Per night/room Oct 22 - Oct 23

Standard Room, 2 Double Beds, Refrigerator, Poolside

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Best Western Orlando Gateway Hotel ratings based on 46 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Orlando Gateway Hotel

Everyone (33) Couples (2) Family (10)
5 out of 5

Posted by on Feb 27, 2020

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Comment from Hotel Management

Mar 3, 2020 by Jennifer

Terrific! Thank you for your business.

5 out of 5
Great place to stay. The staff was nice and helpful the rooms were clean. The gym was small but had the equipment I needed. I would stay here again.

Posted by on Feb 10, 2020

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Comment from Hotel Management

Mar 2, 2020 by Jennifer

Fantastic! Thank you!

4 out of 5

Posted by on Jan 12, 2020

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Comment from Hotel Management

Jan 15, 2020 by Jennifer

Thank You!!!!

5 out of 5
This hotel was close to all entertainments, the staff members are great and very helpful. We enjoyed our stay very much. Will go back there if we go back to Orlando again.

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 18, 2019 by Jennifer

Fantastic!!! thank you for traveling and staying with us. Delighted to hear we exceeded your expectations. We look forward to serving you again.

2 out of 5
The people who work here are very polite, but they seemed terrified to do anything. Every request was met with no. I had two more nights in Orlando and chose to switch hotels. Will absolutely never stay here or recommend to anyone. Restaurant was dirty - food quality poor. My room was run down and not cleaned well. Very bad smell from my heater. Shower curtain all torn up. The lady who sells coffee was nice though.

Posted by on Nov 14, 2019

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Comment from Hotel Management

Nov 18, 2019 by Jennifer

Thank you for completing the survey regarding your visit with us. On behalf of our entire team, I would like to first apologize for the not exceeding your expectations during your recent visit. We understand customers are the most vital component to our hotel and we strive to exceed our guest’s expectations daily. Your satisfaction is important to us and we welcome the opportunity to speak with you with you regarding details of your visit. Your feedback will allow us to implement improvements to ensure we offer a better experience for guests in the future.

2 out of 5
I booked for 3 people with breakfast included but when arriving to the hotel I was charged the breakfast for the third guest and I was told it was included for only 2 persons.

Posted by on Oct 29, 2019

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Comment from Hotel Management

Oct 30, 2019 by Jennifer

Thank you for traveling. We truly value your business and feedback. All of our breakfast packages include breakfast for two people, please accept our sincere apologizes for the misunderstanding. We are working with our vendors to ensure the descriptions are consistent. We hope you will consider staying with us again.

4 out of 5

Posted by on Oct 17, 2019

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Comment from Hotel Management

Oct 18, 2019 by Jennifer

Thank you for traveling and staying with us.

5 out of 5
Didn’t like the low ceilings Made the place feel more dated

Posted by on Sep 30, 2019

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Comment from Hotel Management

Sep 30, 2019 by Jennifer

Thank you for traveling and for your candid review regarding our structure. We hope to serve you again soon.

4 out of 5

Posted by on Sep 26, 2019

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Comment from Hotel Management

Sep 30, 2019 by Jennifer

Thank you for staying with us.

4 out of 5
The room was very clean and the bedding was fresh and clean.

Posted by on Aug 25, 2019

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Comment from Hotel Management

Sep 3, 2019 by Jennifer

Thank you for traveling and staying with us.

About the Best Western Orlando Gateway Hotel

Location 7299 Universal Blvd, Orlando, FL 32819

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Best Western Orlando Gateway Hotel offers its guests 2 spa tubs, an outdoor pool, and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 2500 square feet (232 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Best Western Orlando Gateway Hotel. Self parking is free. Smoking is allowed in designated areas at this 3-star Orlando hotel.

  • 1 building
  • 297 guestrooms or units
  • 8 levels
  • 2500 sq ft of conference space
  • 232 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Free theme park shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Orlando Intl. Airport (MCO) (26.4 km / 16.4 mi)
  • Property shuttles: Free theme park shuttle
  • Parking: Free self parking

Room Amenities

Best Western Orlando Gateway Hotel offers 297 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and safes. Beds feature premium bedding. 40-inch LED televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • IPod dock
  • LED television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 11 AM.

Best Western Orlando Gateway Hotel has a restaurant serving breakfast, lunch, and dinner.

Nearby Activities

2 spa tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Basketball on site
  • Water skiing nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Oversized vehicles are not permitted.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 22.5 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Minimum guest age is 18
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay
  • Service fee: USD 9 per accommodation, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 11.95 for adults and USD 7.95 for children (approximately)
  • Rollaway bed fee: USD 22.5 per day
  • Service fee: USD 9 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Gateway Hotel Orlando
  • Best Western Hotel Orlando Gateway
  • Best Western Orlando Gateway
  • Best Western Orlando Gateway Hotel
  • Best Western Orlando Hotel
  • Gateway Orlando
  • Gateway Orlando Hotel
  • Orlando Best Western
  • Orlando Best Western Gateway Hotel
  • Orlando Gateway Best Western
  • Best Western Gateway Hotel
  • Best Western Gateway
  • Best Western Orlando
  • Orlando Gateway Hotel Orlando
  • Best Western Orlando Gateway Hotel Hotel
  • Best Western Orlando Gateway Hotel Orlando
  • Best Western Orlando Gateway Hotel Hotel Orlando

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.