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Hampton Inn Oakland Downtown-City Center

2.5 star property
Hotel near Jack London Square in Oakland

Choose dates to view prices

Photo gallery for Hampton Inn Oakland Downtown-City Center

City view from property
Lobby
Free daily buffet breakfast
Business center
Room, 2 Queen Beds, Refrigerator & Microwave | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet friendly
  • Laundry
  • Housekeeping

Explore the area

View in a map
378 11th Street, Oakland, CA, 94607
  • Place, Oakland Convention Center
    ‪2 min walk‬
  • Place, Fox Theater
    ‪8 min walk‬
  • Place, Jack London Square
    ‪13 min walk‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Refrigerator & Microwave

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, City View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, City View

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(18 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(38 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Refrigerator & Microwave

9.2 out of 10
Wonderful
(54 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

Room, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing) | In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Refrigerator & Microwave (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Refrigerator & Microwave (Roll-In Shower)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Refrigerator & Microwave (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Oakland

City center stay.A stay at this Downtown Oakland hotel places you steps from Oakland Convention Center and within a 5-minute walk of Oakland City Center. Oakland Museum of California and Fox Theater are also within half a mile (1 km).

What's nearby

  • Oakland Convention Center - 2 min walk - 0.1 miles
  • Oakland City Center - 3 min walk - 0.2 miles
  • Fox Theater - 8 min walk - 0.5 miles
  • Paramount Theatre - 10 min walk - 0.6 miles
  • Jack London Square - 13 min walk - 0.7 miles

Getting around

  • 12th Street/Oakland City Center Station - 5 min walk
  • Oakland-Jack London Square Station - 15 min walk
  • Oakland Intl. Airport (OAK) - 12 min drive

Restaurants

  • ‪C&M Bistro - ‬3 min walk
  • ‪Shan Dong - ‬4 min walk
  • ‪Shooting Star Cafe - ‬3 min walk
  • ‪Ming’s Tasty Restaurant - ‬4 min walk
  • ‪Gum Kuo Restaurant - ‬3 min walk

About this property

Hampton Inn Oakland Downtown-City Center

Hotel near Jack London Square in Oakland
There's a snack bar/deli on site. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 208 square feet (19 square meters) and includes conference space. The business-friendly Hampton Inn Oakland Downtown-City Center also features a fitness center, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This Oakland hotel is smoke free.

  • 121 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 208 sq ft of conference space
  • 19 sq m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site
Hampton Inn Oakland Downtown-City Center offers 121 accommodations with laptop-compatible safes and safes. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Oakland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Oct 23 - Oct 24
Total with taxes and fees
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Oakland Downtown-City Center Hotel
Hampton Oakland City Center
Hampton Inn Oakland Downtown City Center
Hampton Oakland City Center
Hampton Inn Oakland Downtown-City Center Hotel
Hampton Inn Oakland Downtown-City Center Oakland
Hampton Inn Oakland Downtown-City Center Hotel Oakland

Frequently asked questions

How close is Hampton Inn Oakland Downtown-City Center to the airport?

Hampton Inn Oakland Downtown-City Center is 8.8 mi (12-min drive) away from the Oakland Intl. Airport (OAK) airport, the closest popular airport to the property.

How much does it cost to stay at Hampton Inn Oakland Downtown-City Center?

As of Sep 26, 2025, prices found for a 1-night stay for 2 adults at Hampton Inn Oakland Downtown-City Center on Oct 18, 2025 start from $115.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hampton Inn Oakland Downtown-City Center have an airport shuttle?

Airport shuttle services are not available at Hampton Inn Oakland Downtown-City Center.

How close is Hampton Inn Oakland Downtown-City Center to the beach?

This hotel is 16.5 mi (26-min drive) from Baker Beach.

Does Hampton Inn Oakland Downtown-City Center offer free breakfast?

Hampton Inn Oakland Downtown-City Center offers free buffet breakfast every day from 6:00 AM to 10:00 AM.

Is there a casino at Hampton Inn Oakland Downtown-City Center?

No, there is no casino at this hotel, but San Pablo Lytton Casino (15-min drive) is nearby.

What time is check-in at Hampton Inn Oakland Downtown-City Center?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hampton Inn Oakland Downtown-City Center?

Free parking is not available at this hotel. Valet parking is available for USD 50 per day.

Does Hampton Inn Oakland Downtown-City Center have a pool?

Hampton Inn Oakland Downtown-City Center does not have a pool.

Does Hampton Inn Oakland Downtown-City Center have a spa?

There are no spa services available at this hotel.

How close is Hampton Inn Oakland Downtown-City Center to downtown Oakland?

Hampton Inn Oakland Downtown-City Center is 0.2 mi away from Oakland.

Hampton Inn Oakland Downtown-City Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1018 reviews
Rating 8 - Good. 214 out of 1018 reviews
Rating 6 - Okay. 68 out of 1018 reviews
Rating 4 - Poor. 38 out of 1018 reviews
Rating 2 - Terrible. 45 out of 1018 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Edison

Stayed 3 nights in Aug 2025

8/10 Good

Edison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Edison

Stayed 3 nights in Jun 2025

10/10 Excellent

John

Great!
Stayed 1 night in Mar 2025

10/10 Excellent

Beverly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to get to BART. Friendly staff, giod breakfast
Stayed 2 nights in Jun 2025

8/10 Good

Itali

Stayed 1 night in Jun 2025

10/10 Excellent

Axel

Stayed 1 night in Jun 2025

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Constantino

Stayed 1 night in Jun 2025

10/10 Excellent

Joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

4/10 Poor

Gilgamesh

Traveled with family
Disliked: Property conditions & facilities
We had an issue with our room and some insensitive interactions with hotel staff. Irritating odors and fumes came out of the heating vents. The hotel had to move our room and we did end up having a conversation with a "manager" on the phone. Further, on initial check-in the desk person gave us a room that had not been cleaned or turned. Big hassle to request a refund/credit of some sort and we DEFINITELY deserve one. For your follow-up (if y'all even care): 2rooms, Jun6-10, GC Jeter). I paid with my AmericanExpress card I may go to them and holla about what happened to us. I had my four nieces visiting from out of town. Hampton Inn had several "red zone turnovers" on this one. If you need further corroboration of what I say I can provide it. Expedia, don't let them drag y'all down!
Stayed 4 nights in Jun 2025

10/10 Excellent

Anthony

Stayed 3 nights in Jun 2025

10/10 Excellent

Maria

Stayed 2 nights in Jun 2025

8/10 Good

jay

Liked: Cleanliness, amenities, property conditions & facilities
Don’t arrive early and expect an early check in. Waited for a room 9hrs paid for a city view room, but the only thing that resembled a city view was city view written on the shades of the room.
Stayed 3 nights in May 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice facility, tough location. Poor and expensive parking.
Stayed 2 nights in May 2025

4/10 Poor

Noella

Traveled with family
Disliked: Staff & service, property conditions & facilities
found stains in the sheets and the soaps were empty. there was 3 big trash cans in the parking area taking up a spot. was a hassle to check in and charged way to much for a deposit
Stayed 3 nights in May 2025

10/10 Excellent

Jesse

Stayed 1 night in May 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time staying at the Inn. The staff was nice, the rooms are clean. I found plenty of food options within walking distance. My only, ONLY complaint is that the "city view" room I booked is just a room. Not a problem but if I had been salivating over a potential skyline I would've been hella disappointed. There is a window but there's no "city view". Besides that everything was absolutely lovely.
Stayed 3 nights in Apr 2025

10/10 Excellent

Diamond

Stayed 2 nights in May 2025

10/10 Excellent

Igor

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Kandice

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
One of the worst experiences at a hotel I have ever had. My room had electric shades that were broken and would not close. I didn't realize this until late at night after a 16 hour day of travel. It was uncomfortable because anyone on the street could see into the room and there was no way to block out the lights shining into my face all night. The next morning, I was offered a new room, but I had to leave before 7 am for an event and we weren't able to pack up everything and switch rooms by the time we got the new key. I was told I could do it when I got back. In the afternoon, I was contacted and told very rudely that they would be packing up the remaining items and relocatting our belongings. Well that didn't go over well because no one wants random staff to do that. After being yelled at, we finally came to an ammicable agreement. They promised to replace the shades and we stayed in our original room. I requested to speak to property management multiple times, but never got a call back. The lady who works the overnight shift was simply the rudest person I have ever met in the hospitality industry!! At checkout, she was in the corner sleeping. She informed me the manager didn't care and didn't deal with customer complaints and neither did she. Later,I was contacted by someone else and given credit for 1 night for my troubles. I found the hotel ok, breakfast was decent, it was clean, and many staff members were very nice. But the overall experience was awful. Never again!
Stayed 3 nights in May 2025

4/10 Poor

Laurel

Stayed 1 night in May 2025

10/10 Excellent

Senay

Liked: Cleanliness
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed bugs!!

This hotel has bed bugs. We’ve been in and around hotels for a while so understand that this can happen, however the issue we have is that the hotel is not taking the issue seriously at all. The first night we found one in the room around midnight, and went down to the front desk to report it. They switched our room and offered us points, we then ran into some folks on their way up being checked into that floor. The next morning, in the new room we found three more bed bugs. Reported it to the front desk - they told us that they would have a manager call the next day. No manager called. I then called Hilton corporate - they said thanks for letting us know and that they’d filed a complaint. No request for any other information. Posting here since this is a public health issue and hotel management needs to take this seriously. If you’ve stayed here recently you must wash all of your sheets, clothes, and soft surfaces ASAP upon return
Stayed 2 nights in May 2025