4.5 out of 5

"Staff great, room good , location great, price very good, " More

By a verified traveler on Sat 30 Jun 2018

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Hotel Description

Outrigger Reef Waikiki Beach Resort puts you in the center of Honolulu, 1.9 km (1.2 mi) from Honolulu Zoo and 2.2 km (1.4 mi) from Waikiki Aquarium. Highlights at this beachfront hotel include 3 restaurants, 2 bars/lounges, and a full-service spa.

You can enjoy LED TVs with digital channels, and all 635 rooms feature free WiFi, coffee/tea makers, and free local calls. Premium bedding and free toiletries are nice touches to enhance your stay. Refrigerators, free bottled water, and safes are also available.

A day of pampering at La'Akea Spa can include deep-tissue massages, detox wraps, and body wraps along with aromatherapy and hydrotherapy. At the hotel's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the beach and enjoy the onsite outdoor swimming pool, 24-hour health club, and spa tub. Business travelers can take advantage of conference space, meeting rooms, and a business center. Other amenities include free WiFi in public areas, a coffee shop/café, and karaoke. Each morning full breakfast is available. There's also the convenience of valet parking.

This 4-star Waikiki hotel is 2.3 km (1.4 mi) from Ala Moana Center and 3.7 km (2.3 mi) from University of Hawaii at Manoa.

Family Suite, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Family Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Club Suite, 1 King Bed, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Suite, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Suite, 1 King Bed, Accessible, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 Double Bed, City View

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Outrigger Reef Waikiki Beach Resort ratings based on 242 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
4 out of 5
Pros: Location
Cons: Beach
Location: Close to everthing
Staff great, room good , location great, price very good,

Posted by on Jun 30, 2018

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Comment from Hotel Management

Jul 9, 2018 by FOM

Thank you for choosing to stay at the Outrigger Reef Waikiki Beach Resort and for the feedback about the resort. We look forward to welcoming you back on your next visit. Mahalo (Thank you) for taking the time share your experience with us.

5 out of 5
Loved my stay. Very disappointed with the desk that books your activities. No compassion.

Posted by on Jun 15, 2018

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Comment from Hotel Management

Jun 17, 2018 by Front Office Manager

Aloha, Thank you for your honest feedback as it allows us to improve on the service opportunity you mentioned. Your comment has been discussed in-depth with our team to avoid re-occurrence. We hope that we can welcome you back at Outrigger Reef Waikiki Beach Resort. Mahalo Nui Loa, Front Office Manager

5 out of 5
Stayed her multiple times. Love it here! Will most definitely come back

Posted by on May 30, 2018

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Comment from Hotel Management

Jun 5, 2018 by FOM

Aloha, Thank you for being our return guests at Outrigger Reef Waikiki Beach Resort and for sharing your feedback about your experience. We are delighted to know that you had a wonderful stay. We look forward to welcoming you back to the resort.

4 out of 5
Great facility. Beach could have been better. Very rocky

Posted by on Apr 26, 2018

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Comment from Hotel Management

Jun 5, 2018 by Front Office Manager

Aloha, Thank you for rating our hotel and for sharing your experience while visiting us. We appreciate your honest experience regarding our beach as we find ways to tackle the ever changing oceans of our planet. Mahalo nui loa!

2 out of 5

long awaited vacation

Pros: room,shops,Starbucks in lobby!
Cons: Better area to smoke outside,bigger pool or more beach.We used 2 beach towels for our week stay there should be a way to opt out of the resort fee.
Location: Lots of shops nearby,Diamond Head,trolley ride was great.
On arrival we were pleased with the lobby and our room.In the light of day we went outside to the beach only to find not so much beach!! The valet lost our rental car keys so for a day we were without some of our stuff that we had left in the car.the day we had an early tee time we go to get in our car only to find that our hotel was blocked off for a marathon,who knew!! They did so maybe we could have moved prior to that if we were informed. To the hotels credit we were credited a couple of days parking and received a bag of really good chocolate.Still in all ,Hawaii is beautiful!

Posted by , from FL on Apr 15, 2018

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Comment from Hotel Management

Apr 28, 2018 by FOM

Aloha Patti, Thank you for rating your experience at Outrigger Reef Waikiki Beach Resort. We strive to provide the best experience to all of our guests. Please feel free to contact us to provide information about your stay and we will follow up with you directly. Mahalo Nui Loa!

5 out of 5

Nice place to stay

Pros: Great location and amenities!
Cons: More USB ports in the room. Fix the problem with dresser drawers opening. Was disappointed to see that the Shorebird restaurant was no longer there!
Location: Excellent location - right on Waikiki and walking distance to shopping and many restaurants!
The resort is lovely - right on Waikiki Beach and has all the amenities you could want. Staff was great and accommodated our request for early check-in (arrived in Honolulu at 6:30am!). The room was nice but looked a bit dated. Only 1 USB port for charging phones/devices (back of TV) and we had a strange problem with the dresser. The drawers would stay closed until you put clothes in them - then they would slide open by themselves and would continue to do so unless you adjust the amount of clothes in the drawer. This happened with all of the drawers - I suspect the dresser was not level. We had to minimize the number of items we put in the drawers or it would open. Fortunately there were plenty of drawers and our stay was not long, so we were able to put our clothes away, but the issue was annoying and presented a risk of fall or injury if you were not aware that this was happening.

Posted by , from Dracut, MA on Mar 13, 2018

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Comment from Hotel Management

Mar 15, 2018 by Front Office Manager

Thank you for choosing to stay at the Outrigger Reef Waikiki Beach Resort and for the nice comment about the property and the location. Please accept our most sincere apology with Shorebird retirement. The Outrigger Reef Bar and Market has incorporated many of the popular features, while providing a more updated environment. Thank you for providing this information to us. We look forward to welcome you back to the Outrigger Reef Waikiki Beach Resort. Mahalo (Thank you) for taking the time share your experience with us and recognizing our staff. Aloha

5 out of 5

Awesome hotel on beach

It was a great hotel and the staff was nothing but awesome at all times

Posted by , from Ofallon, MO on Jan 14, 2018

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5 out of 5

Beautiful hotel on the beach

Pros: Beach location. Free trolly. Friendly staff.
Cons: Nothing.
Location: Located right on Waikiki Beach! Plenty of shopping, restaurants, and sight-seeing nearby.
Wonderful time in Waikiki. Beautiful hotel. Friendly staff. Plenty of restaurants, shopping and sight-seeing nearby.

Posted by , from Georgia on Oct 17, 2017

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Comment from Hotel Management

Oct 20, 2017 by Front Office Manager

Aloha Anne, Thank you for your feedback. We appreciate your recognition as we take our guest's experience with utmost care. We strive to deliver the best experience to all of our guests and comments like yours make it all worth while. We look forward to welcoming you back to Outrigger Reef Waikiki Beach Resort. Mahalo Nui Loa!

5 out of 5

Great vacations

Excellent experience. I highly recommend this hotel.

Posted by , from NY on Jul 14, 2017

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Comment from Hotel Management

Jul 20, 2017 by Front Office Manager

Aloha Nina and mahalo for letting us know your experience from your last visit to our resort. We hope that you can come back and visit us again very soon.

5 out of 5

Hotel Very Pleasant and Happy respectful people.

Pros: steps for the beach.
Cons: Need to link restaurant to the hotel. to use room numbers and service without hassle.
Location: Surfing, Snorkeling, swimming, shopping, relaxing, dining, fishing, boating, ALL CITY amenities in walking distance, and free bus for nearby.
Very nice hotel and all around pleasant you can not go wrong. only thing you need to know about is that your car will cost you 38.00 a night but you don't even need a car because of the shuttles for excursions and free bus trolleys. they are also still working on linking your hotel room numbers or keys for payment at the connecting restaurant witch you would think that it is owned by the hotel but it is not. (there is a 30.00 per day charge fee for cleaning your room ALL Waikki hotels charge this fee and for about the same price) but this hotel gives you free WiFi. All HOTEL people are very nice and Happy to deal with. The whole entire experience was a Great one and I can NOT say anything was not up to par. Thank You. Mike P.

Posted by , from Huntington Beach, CA on May 31, 2017

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Comment from Hotel Management

Jun 3, 2017 by Front Office Manager

Aloha Mike and mahalo for taking the time to rate and review our hotel. We appreciate all your comments, as this allows us to continue providing great customer service. We are happy to know that you were able to take advantage of the amenities at the hotel and the proximity to shops and restaurants. Thank you for your comments on our staff and we will share with them. We truly hope that you can come back and visit us again in the future.

About the Outrigger Reef Waikiki Beach Resort

Location 2169 Kalia Rd, Honolulu, HI 96815

Property Features

Outrigger Reef Waikiki Beach Resort offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. A business center, limo/town car service, and meeting rooms are available. A spa tub, spa services, and a library are also featured at the business-friendly Outrigger Reef Waikiki Beach Resort. Parking is available for a fee. This 4-star Honolulu hotel is smoke free.

  • 635 guestrooms or units
  • 18 levels
  • 2 buildings
  • 3 dining venues
  • 2 bars or lounges
  • 6 conference rooms
  • Karaoke
  • Bar on the beach
  • Bar by the pool
  • Coffee shop
  • Childcare (surcharge)
  • Towels for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Honolulu, HI (HNL-Daniel K. Inouye Intl.) (15.4 km / 9.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Outrigger Reef Waikiki Beach Resort offers 635 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 50-inch LED televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Honolulu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LED television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

Outrigger Reef Waikiki Beach Resort has 3 restaurants on site.

Nearby Activities

From the beach, hotel guests enjoy swimming, body-surfing in the small shorebreak, surfing lessons, outrigger canoe rides, and catamaran cruises (surcharges). The complimentary fitness room has a treadmill, free weights, step machines and weight machines. The La'Akea Spa offers massages, facials, and manicures (surcharges) in its 6 treatment rooms and outdoor treatment areas.

The public Ala Wai Golf Course is a 10-minute drive away.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Snorkeling on site
  • Water skiing nearby
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Parasailing nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Rowing or canoeing on site
  • Sailing on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Personal motorized watercraft on site
  • Scooter/moped rentals nearby

Spa Services

  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Minimum age to access spa is 18
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 3 PM
  • Check-in time starts at 3 PM

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

  • Tax ID -

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 31.41 per accommodation, per night

The resort fee includes:

  • Internet access
  • Newspaper
  • Phone calls
  • In-room bottled water

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 12 and USD 25 for adults, USD 6.00 and USD 15 for children (approximately)
  • Valet parking fee: USD 38.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Outrigger Reef
  • Outrigger Reef Beach
  • Outrigger Reef Beach Honolulu
  • Outrigger Reef Beach Hotel
  • Outrigger Reef Beach Hotel Honolulu
  • Outrigger Reef Waikiki Beach Resort
  • Outrigger Reef Resort
  • Outrigger Reef Waikiki Beach
  • Outrigger Reef On The Beach Hotel Honolulu
  • Outrigger Honolulu
  • Outrigger Reef Waikiki Beach Resort Hawaii/Honolulu

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Promotions

Honeymoon Special
All honeymooners will receive a complimentary bottle of sparkling wine. Offer valid year-round. Not applicable for anniversaries.

Complimentary Hawaiian Vow Renewal Ceremony
Married couples are eligible to enjoy a complimentary Hawaiian Vow Renewal Ceremony on Tuesdays or Fridays, which takes place on the beach at sunrise. The ceremony includes elements of ancient Hawaiian custom, song, prayers, and dance. Couples receive a certificate commemorating their participation in this Hawaiian ceremony.
Couples must be legally married and complete a brief application to participate.

Shopping and Dining Discounts Booklet
Book a stay in any room or rate category and receive a complimentary booklet with shopping and dining discounts.
Booklet provided during check-in at all Outrigger and Ohana hotels in Hawaii. No minimum-night stay required. Combinable with all other offers. Offer valid year-round, subject to availability. Other restrictions may apply.

Fee-Free Escape
Book a stay in any room or rate category and receive the following amenities free of charge:

  • Complimentary direct-dial phone calls to local areas, the United States, and Canada
  • Complimentary in-room high-speed Internet access
  • Complimentary wireless Internet access in lobby, pool area, and meeting rooms
  • Complimentary use of in-room safe and coffee/tea makers
  • Complimentary fitness center access
  • Complimentary vow-renewal ceremony (Tuesday and Friday only)
No minimum stay required. Offer valid anytime, subject to availability. May be combined with all other offers. Full details on arrival. Other restrictions may apply.

Vow Renewal - Book a stay in any room type, and receive the following:

  • Complimentary vow renewal ceremony on Waikiki Beach

Guests wishing to book a vow renewal must contact the property in advance, using the contact details found on the booking confirmation. Taxes and gratuity may not be included. Offer subject to availability. Other restrictions may apply.