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4.6 out of 5

"Enjoyed our stay. Nice location. Close to subway and felt safe. Only thing....2 different mornings I did see and kill 2 large cockroaches!!! Not happ ... " More

By a verified traveler on Sat 07 Jul 2018

Hotel Description

3.5-star eco-friendly aparthotel near Memorial Sloan-Kettering Cancer Center

In New York

Within a 10-minute walk of this Upper East Side aparthotel, you'll find Memorial Sloan-Kettering Cancer Center and Central Park. 5th Avenue and Madison Avenue are also within half a mile (1 km).

Business services

A health club, valet parking, and laundry facilities are featured at this aparthotel. WiFi in public areas is free. Business travelers can take advantage of the business center.

Kitchens, WiFi

The 132 apartments feature well-equipped kitchens with refrigerators and stovetops, as well as WiFi and premium bedding. Showers, phones, and ironing boards are also available.

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$240 per night

Junior Suite, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Apartment, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Junior Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Gardens Suites Hotel by Affinia ratings based on 41 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Gardens Suites Hotel by Affinia

Everyone (8) Couples (2) Family (2)
4 out of 5
They had some problems placing me in the correct room but corrected the action but did not place my bags in the correct room because they forgot to place a few tags on my luggage. But the place looks as good in person as in the pictures.

Posted by on Mar 18, 2019

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Comment from Hotel Management

Mar 21, 2019 by Elvira

Hello, Our apologies for the mix up. Glad to hear that our staff was able to correct it. We are delighted to hear that you enjoyed our new design! Hope to see you back again in the near future! Thank you!

5 out of 5

Posted by on Feb 27, 2019

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Comment from Hotel Management

Apr 1, 2019 by Front Desk Manager

Thank you for choosing Gardens Suites Hotel by Affinia! We hope to host you again in the near future!

5 out of 5
Great room size, very clean, had drain problem was fixed immediately, Fairly quiet and slept like at home, greeters and staff were very good.

Posted by on Feb 24, 2019

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Comment from Hotel Management

Feb 27, 2019 by Elvira

Thanks for your positive feedback! Sorry about the hiccup you experienced but glad to hear our team was able to resolve it quickly for you. Hope to see you back soon!

4 out of 5
The location of the hotel was good and staff was nice. The restrooms were not cleaned well.

Posted by on Jan 11, 2019

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Comment from Hotel Management

Jan 12, 2019 by Elvira

Sorry to hear about the unsatisfactory service. We will be sure to share with our housekeeping team. We are glad to hear you enjoyed your stay overall and hope to see you again!

5 out of 5
Size of the rooms were above what we expected for the location.

Posted by on Dec 19, 2018

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Comment from Hotel Management

Dec 24, 2018 by Elvira

Excited to hear you enjoyed our spacious suites! Thanks for choosing Gardens Suites Hotel!

2 out of 5
Arrived at 5:20pm to check in because traffic in Manhattan was extremely backed up due to UN Assembly. After spending 2 hours in traffic to get 2 miles, I was told the hotel attempted to call me at 4:53pm to tell me Travelocity overbooked their hotel and that I would need to be relocated across town to a different hotel. When pressed on the issue of why didn’t I know this until the call they attempted 1/2 hour prior to my arrival and well after check in time....I was told repeatedly that this wasn’t their fault. After standing in the lobby for 30 min waiting for a manager, and helping myself to the free wine at the social hour, a room magically because available. It was clear upon entering the room that we had the worst room in the hotel. Unless all the other rooms in the hotel were poorly “remodeled”, and dirty. I was pleased with the small kitchen with a full refrigerator, sink, and counter space until around midnight wgejbwe arrived back to the room from a night out, only to try and catch and kill several cockroaches crawling around the sink area and on the kitchen wall. Overall I was utterly disgusted with this place and the wine at the social hour was the only high point. I had an issue booking this property on Travelocity the morning we arrived because I was overcharged, and it took an hour on the phone for me to have it corrected. I had to almost beg the manager to have IT look into the issue and after she did she apologized and credited me the 60.00 overcharge. Awful

Posted by on Sep 27, 2018

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4 out of 5

nice stay

Enjoyed our stay. Nice location. Close to subway and felt safe. Only thing....2 different mornings I did see and kill 2 large cockroaches!!! Not happy with that. But the whole city seemed a little dirty so maybe that’s why, but other than that it was nice

Posted by on Jul 7, 2018

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Comment from Hotel Management

Jul 7, 2018 by Elvira

Happy to hear you enjoyed your stay with us! Our sincerest apologies for the inconvenience you experienced those 2 mornings. Hope to see you back soon!

3 out of 5

Ok hotel. Too noisy at night.

Pros: Good price, comfortable. 5 people. Kitchen
Cons: Street noise
Location: Close to subway
Street noise too loud, but room comfortable for 6 people, very clean

Posted by on Dec 29, 2016

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Comment from Hotel Management

Jan 2, 2017 by Julie Torres, General Manager

Thank you for staying with us at the Gardens!

5 out of 5

The check in was very smooth. Staff very pleasant.

Pros: Central location. Very nice neighborhood. Could walk everywhere.
Cons: Nothing
Location: Walking distance to central park, restaurants, Fifth Avenue and many stores.
We arrived a little early and were allowed to store our luggage w/o extra cost until the room was ready. The manager upgraded us to a larger room at no cost because he thought we would be more comfortable. The hotel arranged for transportation back to the airport for a reasobale fee.

Posted by , from Boston, Ma on Oct 13, 2015

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Comment from Hotel Management

Oct 20, 2015 by Eddie, GM

Thank you for your comments. We agree that our location can't be beat when looking to sightsee and explore Manhattan. It offers a central spot that has many transportation options. Thanks again and come back to see us soon.

5 out of 5

Best hotel in Manhattan.

Staff friendly, efficient and intelligent. They helped me out when I accidentally set off smoke alarm.

Posted by , from new york on Aug 7, 2015

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Comment from Hotel Management

Aug 21, 2015 by E Timmons, GM

Thank you for your lovely endorsement. We think we are the best in Manhattan too! Please come back to visit us soon.

About the Gardens Suites Hotel by Affinia

Location 215 E 64th St, New York, NY 10065

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. You'll find a business center on site. A health club, a terrace, and a vending machine are also featured at the eco-friendly Gardens Suites Hotel by Affinia. For a fee, parking is available. This 3.5-star New York aparthotel is smoke free.

  • 132 guestrooms or units
  • 12 levels
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Kitchen
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (15.3 km / 9.5 mi)
  • Train station: New York Grand Central Terminal Station (2.9 km / 1.8 mi)
  • Metro station: Roosevelt Island Tramway Manhattan Station (0.5 km / 0.3 mi)
  • Parking: Valet parking and RV/bus/truck parking available for a surcharge

Room Amenities

Gardens Suites Hotel by Affinia offers 132 accommodations with irons/ironing boards. Beds feature premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators and stovetops. Bathrooms include showers. This New York aparthotel provides wireless Internet access for a surcharge. Housekeeping is provided daily.

  • In-room kitchen
  • Refrigerator
  • Stove
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Telephone
  • Iron and ironing board

Nearby Activities

Recreational amenities at the aparthotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 150 per pet, per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 40.17 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room coffee
  • Concierge/valet service
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0.00 per day (rates may vary)
  • Valet parking fee: USD 65 per day
  • Pet fee: USD 150 per pet, per stay
  • Rollaway bed fee: USD 50 per night
  • Facilities fee: USD 40.17 per accommodation, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Affinia Gardens
  • Affinia Gardens Aparthotel
  • Affinia Gardens Aparthotel New York
  • Affinia Gardens New York
  • Affinia Gardens Hotel New York City
  • Affinia Gardens New York City
  • Gardens NYC-an Affinia hotel New York
  • Gardens NYC-an Affinia hotel
  • Gardens NYC-an Affinia New York
  • Gardens NYC-an Affinia
  • Gardens Suites Hotel Affinia New York
  • Gardens Suites Hotel Affinia
  • Gardens Suites Affinia New York
  • Gardens Suites Affinia
  • Gardens NYC an Affinia hotel

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQIA) guests.

Promotions

Added Value

Book a stay in any room or rate plan and receive the following amenities (included in the daily resort fee):

USD 10 daily food and drink credit valid at Cupboard or Corner Store (must be redeemed daily); daily Wine Hour during Social Sips from 5 PM to 6 PM; wireless Internet access for all devices; 10% off at Celebrity Chef Geoffrey Zakarian’s The National Bar and Dining Rooms; unlimited package handling and storage prior to and during your stay; business services, including printing; local and domestic long-distance calls; 24-hour access to the fitness center; access to Affinia bikes (where applicable); and concierge services.


Full details at check-in. Offer subject to availability. Taxes and gratuity may not be included. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.