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4.8 out of 5

"Great location, friendly helpful staff, very clean " More

By a verified traveler on Tue 11 Feb 2020

Hotel Description

3-star hotel near 5th Avenue

Heart of New York

A stay at this Midtown hotel places you steps from Macy's and a 5-minute walk from 5th Avenue. Empire State Building and Times Square are also within half a mile (1 km).

Business services

This hotel features a fitness center and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. A coffee shop, dry cleaning, and luggage storage are also on offer.

Free Internet, LED TVs

The soundproofed guestrooms offer free WiFi, free wired Internet, and free local calls. LED TVs come with cable channels, and other amenities include premium bedding and coffee/tea makers.

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Best Western Premier Herald Square ratings based on 6 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Best Western Premier Herald Square

Everyone (4) Family (2)
4 out of 5

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 3, 2020 by Management

Hello, Thank you for taking the time to leave a nice review regarding your stay at our property. We hope you had a wonderful experience and had fun while visiting NYC. Come back soon to visit! Regards, Best Western Premier

5 out of 5

Posted by on Aug 26, 2019

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Comment from Hotel Management

Aug 27, 2019 by Best Western Premier

Dear Guest, Thank you for rating us regarding your most recent stay with our property. We hope to see you again soon.

5 out of 5
I would like to thank the management and staff at the Best Western Harold Square for making my 1st trip to NYC a great one. We got I to the city later then expected, and needed to get changed and to Broadway. The Hotel allowed us an early check-in. Which allowed us to freshin up prior to the show. The rooms were small as described in other reviews, but very clean and comfortable. We enjoyed a great nights sleep and a great breakfast after long days in the city. Thank you again for the fantastic hospitality!

Posted by , from Las Vegas, NV on Feb 17, 2019

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Comment from Hotel Management

Feb 18, 2019 by Management

Hello Sonia, Thank you so much for taking the time to write out such a marvelous review regarding your stay at Best Western Premier. Our top priority is to provide a superior experience for our guests with quality service. We hope you choose our hotel on your next trip to the Big Apple to provide another exceptional stay. See you soon! :) Warm regards, Best Western Premier

5 out of 5
Very nice stay. Excellent for shopping and site seeing.

Posted by on Jan 12, 2019

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Comment from Hotel Management

Jan 13, 2019 by Best Western Premier

Dear Guest, Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all of our guests. Come visit us again soon. Best Regards,

5 out of 5

Great experience

Room was a little small but the bed was perfect. There is a nice little bar with a patio and the bartender Stephen was very attentive and pours a great drink!!!

Posted by , from philadelphia on Feb 23, 2018

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Comment from Hotel Management

Feb 25, 2018 by Front Desk Staff

Thank you very much for your response and we do hope you will come back to see us soon again!

5 out of 5
Great location, friendly helpful staff, very clean

Posted by on Feb 11, 2020

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Comment from Hotel Management

Feb 11, 2020 by Best Western Premier

Dear Guest, Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all of our guests. Come visit us again soon. Best Regards,

About the Best Western Premier Herald Square

Location 50 W 36th St, New York, NY 10018

Renovations + Closures

This property is closed from June 1 2020 to March 31 2021 (dates subject to change).

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have free WiFi and wired Internet. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Best Western Premier Herald Square. This 3-star New York hotel is smoke free.

  • 94 guestrooms or units
  • 17 levels
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Transport

  • Train station: New York W 32nd St. Station (1 km / 0.6 mi)
  • Metro station: 34 St. Station (Herald Square) (0.3 km / 0.2 mi)

Room Amenities

Best Western Premier Herald Square offers 94 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 20 for adults, USD 10 and USD 20 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Herald
  • Best Western Herald Square
  • Best Western Premier Herald
  • Best Western Premier Herald Square
  • Best Western Premier Herald Square Hotel
  • Best Western Premier Herald Square Hotel New York
  • Best Western Premier Herald Square New York
  • Herald Square Best Western
  • Premier Herald Square
  • Premier Herald Square New York
  • Best Western Premier Herald Square Hotel
  • Best Western Premier Herald Square New York
  • Best Western Premier Herald Square Hotel New York
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.