Heart of New York
At this Manhattan hotel, you'll be well placed to visit 5th Avenue and Empire State Building, both within a 5-minute walk. Bryant Park and Broadway are also within half a mile (1 km).
Business services
This hotel features a gym and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. A coffee shop, dry cleaning, and luggage storage are also on offer.
Feb 6, 2023 by Guest Relation Management
Hi Shannon,We regret to hear that your most recent experience with us fell short of your expectations. Our major objective is to provide all visitors with a pleasant stay, thus it is concerning to learn that you had such an unusual experience. Your feedback is greatly appreciated and will be thoroughly investigated. Again, thank you for taking the time to share this experience and for your business.
Jan 2, 2023 by Guest Relation Management
Hi Matt,Thank you for taking the time to leave feedback. We are disappointed to hear that the service provided by the hotel staff fell short of your expectations during your stay. We strive to provide our valued guests with a great experience, so we will investigate this matter completely. We have also shared this information with housekeeping to ensure that all guest rooms are properly cleaned. We hope that during your next stay you will give us another chance to redeem ourselves and win your trust.
Sep 18, 2022 by Manager
Hello Meshia,Thank you for sharing this rating, and we welcome you to visit us again anytime.
Jun 14, 2022 by Manager
Hello SUSAN, It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!
Jan 13, 2022 by Jay Singh
Dear Kenneth, Thank you for taking the time out to write such a wonderful review of our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Best Western Premier
Jun 14, 2022 by Manager
Hello JENNIFER, To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!
Oct 3, 2021 by Jay Singh
Dear Guest, Thank you for taking the time out to rate our hotel. We hope that we can continue to provide excellent services to all our guests. Come visit us again soon. Best Regards, Best Western Premier
Jan 3, 2020 by Management
Hello, Thank you for taking the time to leave a nice review regarding your stay at our property. We hope you had a wonderful experience and had fun while visiting NYC. Come back soon to visit! Regards, Best Western Premier
Aug 27, 2019 by Best Western Premier
Dear Guest, Thank you for rating us regarding your most recent stay with our property. We hope to see you again soon.
Feb 18, 2019 by Management
Hello Sonia, Thank you so much for taking the time to write out such a marvelous review regarding your stay at Best Western Premier. Our top priority is to provide a superior experience for our guests with quality service. We hope you choose our hotel on your next trip to the Big Apple to provide another exceptional stay. See you soon! :) Warm regards, Best Western Premier
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. Public spaces have free WiFi and wired Internet. A fitness center, tour/ticket assistance, and a vending machine are also featured at the business-friendly Best Western Premier Herald Square. This 3-star New York hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access
Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed
Best Western Premier Herald Square offers 94 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. LED televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
