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4.5 out of 5

" Unfortunately, when I reserved my premium suite through Travelocity, I saw the two queen beds in the picture for that selection, and clicked on it. I ... " More

By a verified traveler on Mon 01 Aug 2016

Hotel Description

Family-friendly 5-star hotel near Audubon Aquarium of the Americas

City center retreat

At this Central Business District hotel, you'll be well placed to visit Canal Street and Audubon Insectarium, both within a 5-minute walk. Audubon Aquarium of the Americas and Bourbon Street are also within half a mile (1 km).

Luxury amenities

A full-service spa, a health club, and a restaurant are all featured at this luxury hotel. Families will appreciate the onsite laundry facilities and supervised childcare. Enjoy the outdoor pool and perks like free WiFi.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and Frette Italian sheets, the 316 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with satellite channels. IPod docks, 24-hour room service, and minibars are also available.

Guest Room King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$280* Per night/room Nov 11 - Nov 12

Club, Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Premium Suite King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Guest Room Queen/Queen

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Club Guest Room King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Suite Queen/Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Windsor Court Hotel ratings based on 34 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Windsor Court Hotel

Everyone (5)
5 out of 5
Superb in every way. There for a romantic getaway and the suite was large and elegant. Staff was friendly, knowledgeable, and discrete. Dining and room service really good too. Expensive and worth it.

Posted by on Feb 4, 2019

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5 out of 5
Great location near the French Quarter. Beautiful room. I stay there most times I go to NOLA, and love it.

Posted by , from Great Falls, VA on Nov 5, 2018

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Comment from Hotel Management

Nov 12, 2018 by Windsor Court Hotel

Thank you for being loyal guest of Windsor Court Hotel. We are happy to learn your stays have been enjoyable and appreciate your complements. Looking forward to welcoming you back soon!

5 out of 5

careless, careless

Unfortunately, when I reserved my premium suite through Travelocity, I saw the two queen beds in the picture for that selection, and clicked on it. It turns out that the picture of two queen bed was matched up with a king bed room The hotel was out of double queens, so I ended up sleeping on a foldout cot in my premium suite while my teenage daughter took the king bed. Moral to this story: don't book hotels through Travelocity.

Posted by , from williamsport on Aug 1, 2016

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5 out of 5

A true gem...

It was great to be back at the Windsor Court.....a wonderful graceful place in the heart of downtown yet a bit off the beaten track. Superior staff & facilities. Rated 4 Stars, should probably be 5. Looking forward to our next visit to the Big Easy so we can return.

Posted by on Jan 13, 2016

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5 out of 5

Great location edge of the French quarter and nice

Great staff and services. Room not ready when we arrived and was given free upgrade.

Posted by , from Memphis, TN on Jan 5, 2016

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1 out of 5

Very Very Poor Customer Service/ Glorified Marriott

Cons: poor housekeeping, kicked off the internet repeatedly, room locks in poor working condition, unannounced staff intrusion, very poor customer service
Let me start by saying I was underwhelmed. I just came back from the Mandarin Oriental NYC, and Ritz Carlton West Palm Beach. My travels also include stays at Four Seasons Costa Rica and Las Ventanas in Cabos to name a few. So perhaps I expected too much. Alas, it was a American Express property so I didn't think it would be as bad as it was. The housekeeping service was minimal, there was never any staff answering the phones after 11pm. I had to call for basic items repeatedly which never appeared.At one point I actually expected them to just leave the cleaning supplies for me to use. The lock on the room door broke several times. At one point we were locked out of our room several times for long periods of time. The worst part of the stay was when a male staff walked in on our room unannounced to replace two bottles of water. All of our concerns were brought to Kyle the "manager" ( I use that term loosely), who promised a resolution. We never heard back from him during the rest of our stay. The ONLY redeeming quality was the club level. That is the one place that felt five star. As for the rest of the hotel it had a glorified Marriott feel. We will be staying at the Ritz when we return. Centurion will definitely hear about our experience with his property and so will Kenneth C. They may want to reconsider this an American Express property, as it does not live up to the standards. For those who are accustomed to average this is the place for you, for the others with a more discerning palate, DO NOT STAY HERE! There is no need to accept mediocrity. Good luck staying an Amex property!!!!

Posted by , from New York, NY, USA on Apr 18, 2013

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5 out of 5

Great hotel, finest in New Orleans

Pros: Close restaurants, Quiet
Discovered this place by accident and we were glad we did. We have three children and were taking a cruise out of New Orleans and wanted to be outside the quarter, but within walking distance of it. Quiet, clean, and spacious room that we hated to leave for a cruise cabin the next day. We usually go to New Orleans twice a year and we will stay here each time.

Posted by , from Birmingham, AL, USA on Mar 24, 2013

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3 out of 5

The hotel was beautiful and the rom was nice. The staff was not warm and friendly starting with the check-in.

Pros: Free Internet, Quiet
Cons: staff not welcoming.
Windsor Court is a beautiful hotel and the rooms are wonderfully decorated. However, the staff was not friendly and did not make any effort to make us feel welcome. There was no introduction of the amenities available at the hotel. We had breakfast and dinner in the restaurant, and the food was good. The lady in the gift shop was very pleasant. Would I stay again? Maybe.

Posted by , from Atlanta, GA, USA on Sep 7, 2012

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5 out of 5

Perfection!!!!

You can't get any better in New Orleans....perfect location, perfect service, perfect comfort.

Posted by , from Louisiana, USA on Jun 29, 2012

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5 out of 5

Gorgeous hotel, excellent location

Pros: Close restaurants, Free Internet, Quiet, great location, beautiful decor
We loved the look and feel of the hotel. Very elegant, the decor is gorgeous! The location is perfect too - we went to experience all of New Orleans and the hotel's location allowed us to do all that without being kept up all night by the noise. You can walk anywhere you might want to go and really experience all of the major districts of New orleans. The restaurant and lounge were lovely too. The only negative comment I can make is on the hotel staff - they did not go out of their way to be helpful or even friendly.

Posted by on Jun 13, 2012

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Property Features

Windsor Court Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 10,000 square feet (1 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the luxury Windsor Court Hotel. Parking is available for a fee. This 5-star New Orleans hotel is smoke free.

  • 1 building
  • 316 guestrooms or units
  • 23 levels
  • 10,000 sq ft of conference space
  • 1 sq m of conference space
  • Built in 1984
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (25.9 km / 16.1 mi)
  • Train station: New Orleans Union Passenger Terminal (1.8 km / 1.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Windsor Court Hotel offers 316 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets and premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

The Grill Room - This fine-dining restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rafting nearby
  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

Spa at Windsor Court has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Steam room in spa
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • Pets: USD 150 per accommodation, per stay, plus a deposit of USD 150.00 per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 30 and USD 40 per person (approximately)
  • Valet parking fee: USD 51.73 per day (in/out privileges)
  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 150 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Court Hotel Windsor
  • Court Windsor
  • Court Windsor Hotel
  • Hotel Court Windsor
  • Hotel Windsor Court
  • Windsor Court
  • Windsor Court Hotel
  • Windsor Court Hotel New Orleans
  • Windsor Court New Orleans
  • Windsor Hotel
  • Windsor Court Hotel Hotel
  • Windsor Court Hotel New Orleans
  • Windsor Court Hotel Hotel New Orleans

You should know

  • Windsor Court Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • Windsor Court Hotel is listed in the 2016 Condé Nast Traveler Top 100 List.
  • The property is a member of Preferred Hotels & Resorts.
url importing https://www.travelocity.com/New-Orleans-Hotels-Windsor-Court-Hotel.h25999-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.